My tow truck driver was early to my tow appointment. He was very professional. He handled my Caddy with care. He got her home safely. I highly recommend AJ's! Thank You!
We recently went through a car nightmare where my car was flooded during a big rain. Sophia towed my car (TWICE - and she was awesome) and Jamie was such a huge help in diagnosing the car and getting us the help we needed while being budget conscious. Thank you, thank you both so much. Nothing short of amazing. We owe you both so much gratitude.
Sophia is a very BIG ASSET!! Very professional and very nice and courteous! She came to tow my car and was quick! If I need a tow again I will be requesting SOPHIA
DO NOT GO HERE! We had our truck towed here here because it was misfiring and they said they couldn’t get it started.. and started digging into other things tried charging me $1000 for something it absolutely did not need just to get it started… I said no and we were going to have towed home . He was mad and charged me close to $300 said for his “knowledge” we never talked about prices until that point .. we got it home and change the battery in the key fob it started up and we charge the oz sensor and now running great! No thanks to these jokers! Lesson learned!! We will be telling everyone we know to never use this place he doesn’t need to be working on cars and taking peoples money!
Being new to town and not knowing where to turn to for auto repair was stressful, but Jamie made the process easy. He was extremely helpful, responsive, did not over promise - absolutely exceeded my expectations. I am happy to have found a reliable and honest place to have my son's car serviced!
Had a pretty bad day and my car broke down. Had a driver named sophia come super fast, she was polite and very talkative. She brightened my day and accommodated to my needs, and even drove me back free of extra cost. Had an amazing experience and if i broke down, i’d definitely call the same place. 10/10 would recommend to others.
Jamie was very rude and unprofessional. He tried charging me extra for unnecessary parts that didnt need to be fix, he thought he was sly untill I said ill get my lawyers involved.
We’ve been taking our vehicles to AJ’s for years. We trust them and know that Jamie will always keep us updated on any parts and charges. They are really good at getting our vehicle back to us in the same day.
Jamie was very rude.hung up on me. All I asked was a quote to get something done, and said I already had the parts. He said he doesn't install customer supplied parts. I ask why, and he says really and hung up. I call back, and still wouldn't give me answer as to why. Also I have given AJ's parts to install on my car before. I wouldn't spenp your money at this establishment. The shop is obviously trying to rip you off
Aj’s was absolutely phenomenal!! The dealership was quoting me $3400 with my warranty only covering $900 of the work. We called Ajs and they were incredibly helpful, knowledgeable, and willing to work with us. My car was in for 12 hours and they had the work done and had the car running at an incredible price. I am so grateful for their work and trustworthiness. Thanks to everyone there!! We HIGHLY recommend them for any of your needs!!
AJs Towing Services on Kauffman in Fairborn was sent to assist me by AAA. James was the tow druck driver. He was very respectful and I appreciated is kind and helpful service.
Used their towing services to get my vehicle worked on in Vandalia. The tow guy was extremely helpful, polite and the price was fair. Highly recommend!!
Aj’s took away the anxiety of towing my car for the first time. I don’t remember the guy’s name but he was very nice and explained everything throughout the process. Highly recommend! Thank you so much!
The fuel pump on our SUV failed a few days prior to a planned road trip. Called 3 of the closest garages to us but all either were unable to get the car in quickly or never picked up/called back. Called AJ's the next morning and explained what my suspected issue with the car was. They were able to quickly dispatch a rollback to pick up the car, get it diagnosed and fixed all within that day. Very pleased. Thanks guys
My starter went out this afternoon in my SUV. I was stranded at the Fairborn Kroger gas pump. I have roadside assistance, however it was going to take 2-3 hours and the repair shop would be closed by then. I called AJ Towing and spoke to Jamie. He was able to dispatch Heath to retrieve my car in less than 30 minutes at a reasonable cost! What an excellent customer service experience I had with both of them. Thank you!
Jamie was courteous and communicated the entire time during repair. Very honest and fair in pricing even though there were other issues with parts. I am very articulate and when Jamie reviewed the cost, I was presently surprised. Would recommend this repair shop highly. Thanks Jamie
I was recommended by a friend to this place and the service was amazing!
They were honest with the condition of my car, and didn't charge me for a repair I didn't need yet. This is a repair business that values honesty and customer service over making a quick buck.
Very trustworthy and kind people- I would highly recommend!
Always has taken good care of my car, never tried to upsell or tell me about problems that were not there to get a quick buck. Treats me like family. Highly recommend for women looking for a place that will treat them equally.
They do an excellent job at car repair and are quick. Only issues is every repair they quoted me was always $300-600, like, every time. No matter what it was they kept charging the same amount. I swear, is anything moderately priced anymore!???
Took my Monte Carlo there for power steering leak, was told it needed high pressure power steering hose $450.00 took car home with new hose. Noticed puddle on driveway next day, called them the next day about the leak, they said bring the car back. They called said car was fixed, lines to the rack and pinion were loose, (one of those lines was the pressure line that they had previously replaced) $68.00 more... Next day power steering leak on my driveway, took the car back now they say the brand new rack from last summer has a factory line leaking on it... $208.00 for cleaning it up to find the leak and they put a quart of oil in it... he did mark the $208 down to $146... I didn't ask the price to replace the rack because they will not get any of my or my families vehicles back. If you fix a leak go make sure it isn't leaking in your parking lot before you call the customer... Almost $700 later with the same problem it went in the shop with...
My car broke down at the tail end of the holiday storm. Towing services were at a premium but I waited only a few hours. The driver (Heath?) was super friendly and had my car hooked up and ready to go in no time. I will definitely recommend AJ's to friends and family! Great peace of mind!!
Can't give them more praise - I called for a low priority tow (one of my old cars at my apartment wouldn't start) and not even two hours later, one of their friendly tow truck drivers came and picked up my car.
There were a lot of repairs that needed to happen to it, but Jamie kept me updated every step of the way. Friendly, transparent about prices, and flexible are who these guys are; I'll be coming back with any more issues I may have. Thanks again!
I have always taken any vehicle I have owed here, due to the the friendly staff and quality of work. I’m a recent college grad preparing to go to grad school and decided to keep my college hoopdy, instead of getting a new car, because I am focused on pay tuition. After having the car 5 years I decided to have it checked out. It needed new bushings, struts and shocks, rack and pinion, wheel hub, starter, exhaust pipes, catalytic converter, and brakes. Even with egregious and exorbitant repairs, that would cost anywhere from 7k-10k and I got all of them for 3k or less. After getting the starter fixed it failed because the manufacturer sent the shop a faulty starter to replace mine, they towed my car and replaced it with a new one for free. A+++++ it took them less than a day to fix each diagnose each problem and get my car back to me. Not many shops can do that. ?♂️
Absolute horrible tow job done. My car was in an accident and I had towed from the tow yard and THIS is how they found it acceptable to leave my car. Halfway not even on my property so my neighbors can't get anything out of their own backyard.
I said when it was dropped that the way he had it wasn't okay and not completely on my property. I was shrugged off and told it was already dropped.
Next time, if AAA sends AJ's for my towing needs, I'll just cancel and literally pay out of my own pocket for someone else.
I have taken my Jeep to these guys 3 times now and every time I have had the best service. They are honest with their diagnosis' and recommendations, they keep you updated through the whole process on what they find and the cost, and do their best to make sure that the problem is completely fixed. I feel like I know Jamie like a friend now and I won't take my Jeep anywhere else.
10/10 would recommend. I do not remember the drivers name but he used to drive for Motley Crew, but that should be enough identification haha. He arrived promptly and went the extra mile to explain what was going on with my truck to make sure I didn't get ripped off at the mechanic shop. All around great guy and wonderful service.
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