Shades Wrecker / Transport Service in
Forest City (NC)

I had my car overheat on the way home after hitting a deer and had to get a tow at 8pm on a Saturday night. I was on the phone for over an hour with my insurance company while they unsuccessfully attempted to find an available tow company. I personally called Shades Wrecker/Transport Service and they answered immediately and came to pick my car up within 30 minutes! In addition to prompt, he was professional and friendly, handled my car with care and has fair pricing. I would 100% recommend Shades for any towing needs in the area.

Had my Tahoe break down on me and called 5 local towing companies in the area and Stacy was the only one to pick up the phone and was happy to come rescue me from the cold. He said he would be there in 20/25 minutes and showed up in 18. He took great care of my Tahoe and got her home safely. We made it back to my house and had it unloaded, and still have not heard form the other companies. He was very professional, the price was fair and will use if I ever need a tow again. I would recommend them 100%. Thank you Stacy.

I would definitely call Shades again if I need a tow. The truck got to me earlier than quoted. It was a clean & safe ride, plus he recommended a reputable mechanic.

By far the best towing experience I’ve ever had! Broke down on a Sunday afternoon, called and was picked up and back home within 30 mins. Great service, great pricing, all around great business. Only place I’ll be using from now on!

Shades towing was courteous, real quick to answer and get to my car! I would certainly recommend them. Great guy and great service!

Stacey professional, was on time and very courteous. We had our Audi Q5 towed and he took great care in getting it on and off his flatbed. We will be using Shades towing for our next tow.

My go-to when I'm on the side of the road - He is fast, reasonable & reliable ! I have always felt safe & comfortable when I had to get towed. I recommend to anyone in need!

Shades Wrecker / Transportation Service is a great company to call. No matter the time or the day they are willing and able to help with towing or transportation of nearly any size vehicle. I work for a logistics company that delivers for Amazon and they have helped us out time and time again. With great service and a friendly staff you can’t go wrong with calling Shades Wrecker!

He helped me out of a rough situation broke down on top of a mountain, very helpful and nice people, headed to me quickly, and for the situation I was in he was reasonable on the price. Reliable and highly recommend.

Called on a Sunday (Mother's Day) I received prompt, professional service in a timely manner. Very nice & reasonable also. Highly recommend to anyone in need of towing service. Was glad to get someone out on a weekend & so fast!!!

After AAA left me stranded Shades came to the rescue in the middle of the night and pulled my car out of a drain ditch. For fast and friendly service call them up 24/7.

He was a very nice man, he came immediately and did not over charge. He was courteous and polite while in our presence. I would highly recommend him and his services.

Very quick to pick us up off the hwy after calling , he came within 20min and helped us find a great mechanic. We were 2 hours from home. Highly recommend!!

Stacy was great when I had to have my car towed because of a blown out tire. Arrived quickly and gave me a ride to the shop. Friendly and efficient!

It had been raining and the earth gave away while going up my partners driveway. My company truck plus a small trailer slid down into a 3-4 foot ditch. The two truck operator was on time and quick about it. The whole time his phone was going off from other clientele needing his services. We fought with the trailer together to get it separated from the truck and stationary. It took some brainstorming to get my truck out of this ditch. The operator never gave up even when I thought he was going to. 3 and a half hours later we got it out. He never once let it really get to him and his persistence paid off. If your in a bind. Call this company!!! I highly recommend ti any and everyone. Quick show up time, determination to make sure his customers are satisfiedfied, a positive attitude with a smile. Awesome service and an awesome job! I can't say enough to truly express just how great an experience this was. Thank You again!

I put myself in to a ditch at 7pm. My front tires were free hanging so there was nothing for me to do but google the closest towing service and give them a call. When I first phoned, a woman answered the phone. She asked where I was and I told her the street name. She informed me it would about an hour and they were running behind (No surprise given our bad weather). I thanked her and began patiently waiting in the cold for assistance. (32 degrees and wet out) About 10 minutes later I realized I told the woman a road that is very lengthy. I called back to give a more specific location. A man answered the phone and didnt seem to that know who I was or that I had already called. He asked me to send the location through text, which I did, and said it would be about an hour. Customer service was great. Both people were polite and picked up the phone. Well over an hour later, I call the phone number to get an update. The man from earlier picks up quickly and apologizes and says about 25 more minutes. I thank him and go back to waiting. Highway patrol and the fire department are on sceen at this point because my tail end is sticking out across one lane. About 35 or so minutes later I call again upon the request of the state trooper. The man picks up, apologizes once more and said he was just now headed my way and it would be about 15 minutes. 30 plus more minutes go by and it is 9:30-40ish pm. I made my first call at 7:08. He arrives and quickly gets to work. His method was not the most gentle and did have a feel of, lets hurry up and get this done. Luckly my car was in soft mud and dragging it out didnt appear to damage it further. I thanked the man, paid him his requested sum, and he took his leave. I managed to get in the ditch directly infront of my house btw; 15 more seconds from my drive way. I pulled in to my driveway at 9:50. So, this business has great customer service and I am definitely not mad about it. This gentleman got me unstuck and that is what I needed. However, my displeasure comes from being told an hour to it being over 2 hours and I had to call him to find out what was going on. If he was that far behind and kept getting further, it would have been best to let me know so I could have attempted other arrangements so I was not blocking the road and creating further road hazards.

I had been try to get someone to tow an F350 CrewCab 4WD longer for a few day days. Everyone elses truck wasnt big enough or was broken. Shades towed the truck easy as you please. When others couldnt, Shades did.

Slick tires put me in a ditch and thank goodness for them. Think his name was stacy but Awesome awesome service got there super quick faster than what they even said and pulled me out in no time, saved the day. Thank you. Highly recommend!!!

If zero was an option I would leave it but it's not. This man told me that he would be there to tow a car for me last night and left my elderly step dad who is disabled waiting for 3 hours and never showed up. When called back he said he would be there and still never showed up. Before this my family was a regular customer to him. If this is how you run your business then maybe you should reconsider the advertisement of 24 hours. Beyond not showing up this man was going to charge an arm and leg to tow a vehicle less then 15 minutes up the road. So if you are looking for someone to tow you reconsider using him.

I would highly recommend using Shades Towing services. He gave us the lowest quote and quickly picked up my family and I when our Suburban broke down on Hwy 74. Not only picked us up, but offered my family a ride to stay at his place until we had family to drive to Forest City NC (2 hours away) to pick us up. He also towed our car 98 miles away to our hometown garage at a reasonable price. I really feel he went over and beyond what a normal Tow service would provide. Super friendly and very accommodating. Shades Towing can be trusted to help a family in need during a stressful situation.

Highly recommend! I use Good Sam's road side assistance .Good Sam's called 15 different wrecker services and these fine folks said yes .They drove 30 minutes to come pick us up and took us to the garage we chose. Thanks again. Hopefully I won't need a tow anytime soon, but will definitely use them again .

This company will get down and dirty for you to get you out or whatever issues you are having and on your way. Responded directly to my location in 10 mins, pulled my bucket truck up and out of an embankment I slid off into right up against a building within an hour with no damage done. Good work.

Honest and trustworthy. (Good price too). I broke down on 74 with my SUV and fully loaded 12 foot trailer consisting of a zero turn tractor and other lawn equipment. This company answered the phone and responded directly to my location. The driver/owner towed my vehicle AND my trailer full of equipment. We dropped the trailer off at my house and then he drove the vehicle to the local garage for repairs. The driver was very kind through the whole process. Trustworthy and honest from beginning. Highly recommend!

Googled towing for the area I was broke down in and Shades Towing was closest to me. Called was told he could be there in approximately 30 minutes. Price I was quoted in the phone to get my car home was what I was charged NO change in price NO hidden cost.i highly recommend Shades Towing.

We had to get our company van out of the mud. It took over an hour for them to get to our location, and then made no attempt to find the address before calling to have someone come down the hill to meet him. Did not disclose any payment amount until he had already pulled us out and charged $125 or he was going to take it to his hard and hold it. He said he had to come from forest City even though the address he gave was in ellenboro which is right down the road from where we were stuck. Do not use this company, especially if you are working on behalf of a business. He will rip you off and try to hold your vehicle hostage!

It was pouring rain when our camper got stuck in the mud. Shades was the only wrecker service who promptly returned our call. They came to the rescue within 25 minutes and had us on the road quick. As the other reviewers said, add them to your cell contacts. After today, we won’t call any other tow service.

Did a great job for us. Came at the drop of a hat and got us back to work. Very professional and had no problem adapting to our odd situation. Great prices too. If you find yourself needing a tow, don't even bother calling anyone else in Rutherford County. Shades Wrecker Service needs to to be saved in your phone contact list as they are the only ones I trust around here and I'm kind of a big deal.