Russell Auto Parts and Service in
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Address:1015 US-158, Elizabeth City, NC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:27909
Working Time and Location
What clients say about Russell Auto Parts and Service in Elizabeth City (NC)
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I have been taking my vehicles here for over a decade. The work is quality in a timely manner. The personnel (I am bias) are friendly and if they don’t understand something they work hard to figure it out. This is the kind of place where people put their phones down and look you in the face and communicate with you. They get to know you by name. These guys understand that a vehicle is a livelihood for many people so they treat you as part of their family and take good care of you.
Jan 09, 2026 -
Had a brake line rupture while traveling and were blessed to find Russell Auto Parts and Service. They squeezed us into their busy schedule and got us back on the road. Nice - oh so nice - people. Excellent service. Highly recommend!
Oct 14, 2025 -
Best mechanic shop around. Brought my 05 buick here multiple times and they always do great work. I was surprised how quickly we were able to get all the stuff done I needed done. Excellent service all the way around.
Sep 11, 2025 -
Straight forward, honest pricing, and great work. I’d recommend Russell Auto to anyone.
Feb 01, 2024 -
Stopped by early Monday morning to have 2 broken lug nut studs replaced and inspect all other for defects on my teen driver’s car. Russell Auto ensured the safety of the vehicle by replacing what was needed in just a few short hours. Had the tires rotated as well. Very professional, honest service and didn’t break a young teen driver’s bank. Will definitely come back for any automotive needs in the future. Thanks Russell Auto Parts and Service.
Dec 18, 2023 -
Amazing all around! Can't say enough good things about Russell's Auto Parts! Our car broke down the day before Thanksgiving and Russell's was the closest shop we could have our car towed to. They were super busy but still managed to make time for us, and they seemed happy to do it. They were able to get our car fixed and we were able to get back on the road. They didn't try to sell us anything we didn't need, and helped us at an affordable cost! I can honestly say this was the best experience we have ever had at a car repair shop! And Russell is a genuine guy who will make your day, even IF you are having car trouble! Thanks guys!
Nov 22, 2023 -
Thank you so much for going above and beyond to help us !!!! Special thanks to John & Cody !!! If you EVER need anything....these are the guys to call
Nov 29, 2022 -
We literally broke down a mile away and had no tools. Needed new belt and pulley...not only did they have the parts I needed they were kind enough to help out. Reasonable prices and good old fashioned family care and service. Thanks to all the folks there.
Nov 23, 2022 -
Friendly, knowledgeable and helpful. I prefer this store over all others for parts. Hometown atmosphere because of small business ownership.
Sep 02, 2022 -
Usually had what you want for not much over in town stores. Worth paying a couple more dollars than to go into town!
Jun 30, 2022 -
Always a pleasant environment..love this country shop...real hometown people..the work that I've had done on my vehicles has always been right and fairly priced
May 11, 2022 -
Excellent help, had the exact part I needed and even gave me great customer service even though I showed up right at closing time! I will do business with them again!
Aug 13, 2021 -
Gave a Hurculean effort in mounting two small tractor tires in this sweltering heat after installing a alternator in a front drve vehicle today. Great job!!!!!!!!!!!!!!!!!!!!
May 29, 2021 -
Came in for an inspection, friendly staff, did not take long. Highly recommend.
Dec 31, 2019 -
Exceptional service and attention, focused on quality and excellent value for the customer with a dedication to automotive safety for them as well. Thank you Russell Automotive for your outstanding service!!!
Oct 26, 2019 -
Honest, genuine people! Great place to do business, I recommend this place to everyone I know.
Sep 11, 2019 -
Came in for a last minute inspection. I could tell it was a very busy day for them. They managed to squeeze me in. They sent me on my way in a very timely manner.
Jun 23, 2019 -
Recommend everyone to Russell. They put a new engine in the wife's car, saved us from havin to get a new car!!
Jan 18, 2019 -
I've been going to Russell's for several years & the service has always been great! There have very good Mechanics/Technicians that can take care of the problem!
Aug 17, 2018 -
The a/c wasn't working in the wife's car. I made an appointment and the mechanic diagnosed the problem within 30 mins. All I kept thinking about was "this is really going to cost me". The relay for the compressor went bad. they topped off all the fluids, advised me of some minor problems with the car and I was on my way home in an hour and still had money in my pocket. Happy Wife, Happy Life! I trust this shop to do anything and everything with my vehicles.
Aug 03, 2018 -
The boys are all pretty amazing and quite friendly! Very honest, knowledgeable and thorough! Pretty fair prices too! We had several mechanics look at our Lincoln and no one could find the core issue, but Greg Russell hit the nail on the head!!
Jun 27, 2018 -
Very honest people, fair on prices and they do great work and stand behind their work also. They are always pleasant and willing to go out of their way for you. Highly recommend Russell auto parts!!
Feb 01, 2018 -
Took my SUV to Russell's Auto shop for an inspection and I had also bought a windshield wiper for my back window and couldn't put it on. They did the inspection in a timely manner and put the new wiper on for me without charging me extra. The guys there were very professional and helpful I will definitely go there again.
Jan 24, 2018 -
Grimey overpriced. Dicky service way overcharged caught worker popping my hood when I wasn't around alarm went off wont go back shady place couldn't get a straight answer sold me wrong piece
Nov 21, 2017 -
Dropped in right after opening, riding a donut spare. shop was full but they got me in and out within 1/2 hour and the coffee was great too!. Old fashioned,down home service is what you get here.
Mar 04, 2016 -
These guys are so nice. Really helped me out. Did an oil change in just a few minutes. Good old fashioned customer care.
Dec 24, 2014 -
This was always my go to place for car troubles. Greg is a great guy and will make sure you get the best service and the best price.
Dec 13, 2013
Nearest Junkyards to Russell Auto Parts and Service
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked