Pro Tow Cash For Junk Cars in
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Address:6810 Albemarle Rd Ste 57, Charlotte, NC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto broker
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Zip Code:28212
Working Time and Location
What clients say about Pro Tow Cash For Junk Cars in Charlotte (NC)
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This company bought a vehicle from my location went through another vehicle took stuff out of it that didn’t belong to them and didn’t pay for the vehicle. They would send me a check, but then because a catalytic converter was not on there they could not pay for the vehicle after they remove the vehicle.
Jan 11, 2025 -
Neil is one of the nicest and most honest people in the industry. He gave me a very good price for a car I sold for parts last year. I called him today about another car and he quoted me a price, then referred me to someone else who could probably give me an even better price! He did and I can’t thank or refer him highly enough.
Mar 19, 2024 -
Most definitely, Pro Tow Cash for Junk Cars personifies excellent business practice! From quote to arrival, one can expect accuracy and expediency; and inimitable courtesy and care from Neil, the Proprietor. Thank you so very much for such an enjoyable transaction, Neil!! ⭐⭐⭐⭐⭐
Aug 31, 2023 -
A great guy. I actually wanted to ask about buying parts from a specific brand of used car, and he couldn't help with that - but he pointed me to a right direction and explained all the details that might help me. It's rare to have someone take so much care to help people who are not going to use their services at the moment. Will definitely keep this business in mind when the time comes to junk our car
May 23, 2023 -
Neil was fantastic! Great customer service, timely in response, excellent communication, and professional. My son wrecked our car in an accident and thank God my son is okay, but the car not so much. And of course 3 weeks before the accident we decided to save a few bucks and dropped our full coverage insurance to just liability so insurance wasn't giving us a dime for the damages to the vehicle. Life is funny sometimes! (Lesson learned-teenage drivers-full coverage is worth it). Right from the start Neil was honest with me and told me that if we couldn't come to a solution, he was going to try and make some calls to find someone who could. That was refreshing to hear because few and far between you find that anymore in business where they try and help you even if it's no profit to them. Outstanding on his part for keeping that model of business alive! I had a few other offers, but decided to go with Neil as I was impressed with how he handled everything and would rather support a local business in the area. He was excellent in communicating with me the whole time of when they could come pick up the vehicle and the timing of their arrival. The transaction was simple and easy...handed over the title, cash in hand, and they picked up the car same day. I would recommend him and his business all day long. Thank you Neil for making such a stressful situation (especially right before the holidays) a less stressful one and for taking pride in your business and treating your customers very well. Neil is good people!
Dec 17, 2022 -
Neil at Pro Tow Cash for Junk Cars was a pleasure to work with. He was responsive and did not steer me wrong. He took a genuine interest in my situation and looked to give me the better end of the deal, which is not a common business practice these days. While it might not be common, what Neil did is greatly appreciated and worth more than the 5-star rating I am giving here.
Nov 12, 2022 -
Amazing Service!! Neil was very helpful and made the whole process very simple for me compared to other places, I got a great price for my vehicle as well. Neil was very lovely to speak with and time efficient, definitely will be returning/referring when another service is needed, as I am very pleased with this service. Look no further!
Sep 28, 2021 -
Neil was the first person I spoke to about selling my inoperable car to a junkyard. He was super helpful and even referred me to someone else first to see if I could get a better price. I ended up going with him since he was super helpful over the phone. He was very quick and easy to make pickup plans with and gave me the full amount of cash offered over the phone. Highly recommended.
Sep 27, 2021 -
We spoke with Neil this morning and he was so helpful, knowledgeable and professional. He gave us very fair/ great pricing for our vehicle and was available to come see the car the same day. Thank you Neil!! Will definitely work with you again. Pro Tow is a fantastic company!!
Sep 18, 2021 -
Neil went above and beyond to communicate and work with my schedule. He gave me a great rate for my vehicle and even towed it for free! HIGHLY recommend.
Feb 26, 2021 -
Outstanding customer service! I made a phone call regarding a junk car on a property we are renovating. They were able to schedule pick-up within 48 hours of my initial contact. The vehicle had 4 flat tires and was down a narrow drive behind the house. I was amazed by the technique of the driver who was able to access and retrieve the non-running vehicle without disturbing any of the construction areas! Al was a total pro! Everyone I spoke to was always super friendly and helpful. I would recommend this company and would use it again.
Jan 19, 2021 -
These guys did a great job helping us tow some cars from our driveway. They paid us a fair price for our cars, and helped us take care of some things we needed for our other cars. Great customer service, professionalism, and timeliness.
Jan 14, 2021 -
I called Neil to help me get rid of my van, he said he could offer me $300 but referred me to someone who could give me $500. I sold it to his referral. It's uncommon now-a-days to find someone who will do their best to help you despite losing out on their own benefit. I would highly recommend calling Neil to help you get the best outcome.
Dec 06, 2020 -
Niall was great to work with. He went above and beyond to contact multiple reputable buyers to find us the best offer possible. I highly recommend him and will definitely refer to family and friends.
Sep 12, 2020 -
Great experience!! Neil has years of experience in the industry and understood completely that most folks who call for his services are not experts. He was not condescending or antagonistic. He answered all my questions - and when I had another inquiry after our initial call, I texted him and he texted right back. He called around for a whole 24 hours trying to get us the best deal possible. We settled on an amount and then met him at the location where the vehicle was, signed documents and he towed the car away. EASY! I know every transaction is different but mine was great! I highly recommend!!
Mar 16, 2020 -
Yep, these good reviews are true. I called 6 other numbers and no one gave me the offer that Neil gave. Two places 'offered' me a $500 tax write-off and restaurant gift cards. What a crock! He was very empathetic about my terrible tale of car woes and then took the poor dead thing off my hands. Thanks, Neil, it was a pleasure doing business with you!
Jan 31, 2020 -
The transmission died in my car it's really frustrated as I have to figure out lots of things. I called this location today and someone name Neil answered the phone. I explained the issue and he showed so much empathy and shared information on how he can help. Then he went above and beyond for other options to try. I really felt better after speaking with him b/c I could tell he was concerned and appreciated his advise. He steered me in the right direction that worked out after trying what he suggested! Thanks so much, Neil! :)
Oct 28, 2019 -
Amazing experience dealing with this company! Pull-a-part wouldn't accept my car and I needed it to be gone asap. I called Pro Tow and they came within hours, we're completely upfront and honest about what the best option for me was and they made it easier than I thought it would be. I'm grateful to have received some cash for a car that's sat in my driveway for a year and to have it gone. Thank you guys again!
Oct 12, 2019 -
I had a great experience with Neil at this company. He quoted me a price over the phone, took care of the towing from the shop where my vehicle was broken down and had the driver pay me in cash. I was sad to see our family vehicle finally bite the dust but Neil took the sting out of getting rid of it.
Oct 12, 2019 -
After speaking with Mr Neil about my first phone call with his associate. He was very pleasant and actually trying to help me find the best option to sell my car. I respect that a lot. Thank you Sir
Aug 04, 2019 -
Neil was awesome! He was very honest, hardworking, and professional. He's very personable and came to get my old car that was titled/registered in Ohio within 2 hours the day that I called (which Pull-A-Part wouldn't take). I was extremely impressed with how prompt and easy the process was. Highly recommend! Thanks Neil!
May 28, 2019 -
Neil was fantastic and so helpful! I called on a Sunday morning trying to find someone to take my SUV that the transmission went out on. I was in a real crunch because my dad had to leave town (he came up to help me deal with all the car troubles) and I needed it gone before he left in the afternoon. Neil started off as a friendly, genuine, professional businessman as I was telling him about the car. Then, when I told him about the time crunch, he said he could be there to pick up the vehicle in <1.5hrs! His promptness and willingness to help is unbeatable - I HIGHLY recommend him for any of your junk car needs.
Feb 11, 2019 -
Neil is one of a kind. He is professional, honest, truthful and extremely helpful. He wanted the best for me and went out of his way to do so, and that meant a lot to me. If it's not "Pro Tow Cash For Junk Cars" I wouldn't go there. I Highly recommend his service!!!! God bless the team and there service!
Aug 22, 2018 -
It doesn’t get any easier than this. A quick call to Chris, who was upfront & gave me a price. Manny picked up car and delivered money a few hours later. Chris and Manny were both very professional and polite. I would not hesitate using them again and definitely would recommend to friends. THANK YOU!
Nov 16, 2017 -
I had decided to get rid of a couple cars so I called. At first I spoke with a guy who was very rude. After this incident I wrote a bad review to warn potential customers of the attitude that I was met with, within just a couple of days I was contacted by the owner of the company, he apologized for his employees behavior and assured me that the guy I spoke with had been terminated. We then where able to talk about the cars that I had called about originally and the owner came up with a fair deal that we both agreed on. I can tell that the owner of the company really cares about his business and reputation. It was a little frustrating at first but overall was a good experience.
May 15, 2017 -
AWESOME service, great people, Chris is the BEST and my go guy when I need a junk car sold. ALWAYS top dollar and he pays cash. Always a smooth transaction. The come see the car, pay you and haul it too. It's out of your hand in minutes. I recommend this guys to anybody who need cash fast and easy transaction.
Jan 25, 2017 -
I called Pro Tow after having called several other companies that either did not return my call or were rude on the phone. The person I spoke with was polite and explained everything in detail. They offered a price that was more than anyone I had spoke to previously. Truth be told, I would have sold it to this company had they been less than anyone else just because of their polite manner on phone. Highly recommend this company.
Sep 01, 2016 -
So, originally when I called I had a very unsatisfactory experience. However, since then I was contacted my Neil and Tony both apologizing on the man I spoke with's behalf. I was told that the situation has been taken care of and properly handled. I must say it was very much appreciated to be contacted by them both and treated the way a potential customer should be treated. Thanks guys for righting a wrong and good luck!!
Aug 10, 2016 -
When I called to let him know I was ready to sell my car, after getting a quote a week later, he sent someone out asap. They were at my house within 2 hours to tow my car, cash on hand! Neil was wonderful, following up with me and making sure every was handled.
Jun 27, 2016
Nearest Junkyards to Pro Tow Cash For Junk Cars
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked