Although im a transporter; Employees are nice(when they wanna be lol) They will be nice and friendly to you if you treat them the same way. I get there and out of there pretty quick no issue.
Why are you towing a vehicle that is parked in a visitor parking space? Anything to scam people out of money! Thieves! They don't even deserve a 1 star rating. The lady who answers is rude and unprofessional.
This afternoon was an absolute disaster dealing with a guy booting cars outside a club called Platform. He approached us without so much as a hello—just walked up and said, “Cash, card, or credit?” No explanation, no professionalism, nothing. We were stunned. After realizing our car had been booted, we asked how much it would cost to get it removed, and he said $350. Meanwhile, the company’s own website clearly states that booting fees start at $100. We were completely confused about how the price jumped from $100 to $350, especially considering we had only been parked outside the club for ten minutes. When we questioned him, all he could say was, “I just work here.” That’s not good enough.
He couldn’t even provide a proper receipt, instead telling us to call the office — which is closed on Sundays. So not only was his attitude rude and dismissive, but the process itself was shady. No protection, no cameras, no company identification visible — just him out there booting five to eight different cars and demanding payment through Cash App, card, or cash. It felt completely unsafe and unprofessional. What’s worse, when I pointed out that there was no sign posted warning about booting or private parking, he just shrugged and ignored me.
After this experience, I looked up the company’s reviews and saw they already have a 1.7-star rating — and now I understand why. This company doesn’t make people’s lives easier; they make them harder. They operate like a scam, charging random prices, showing no respect to customers, and providing no accountability. I’ve seen real towing with 4.5-star ratings that treat people with decency and follow the law. This company, on the other hand, is completely unprofessional, disorganized, and borderline fraudulent. My advice: get a new team, a new system, and a sense of integrity, because this operation as it stands is a disgrace.
THE worst, they tow tenants right out of their parking spots late at night when they are asleep l They are not the police! If a tag is expired thats a police matter, not a tow company matter!
Karma!
The worst company ever! They pick and choose who they are going to boot. They go to places that don’t have nearly enough parking and randomly boot cars. They quote you one price on the phone then jack the price up when they take the boot off. They are going to put the businesses including platform sports bar out of business. We will absolutely never go back and we will tell everyone we know not to go to any of these businesses!!!
This is what is shown as far as hours..The company is trash period. If I could give 0 stars I would. They have no common consideration for nothin or no one. Call back to back they might answer.
Towed my car from my complex said they didn’t have paperwork I told the infor was in the mail because it was done online and I was waiting to have it sent to me still towed my car I feel like they are so janky worst experience ever I was on my way to work and had to deal with all of this .
N style towing towed my car out of my apartment complex bc they said someone from office told them to remove my car for illegally parked. Now mind I go to the office and the office said that they never asked these people to remove car so I called them back my style towing and ask them what was the rules for parking and why wasn't there parking rules posted the only posting that they had was if you did not have a permit to park there that they would tow your car so I was a resident of the apartment complex and also I have parked my front tire on a white line it did not go over the white line it was just sitting on the white line so the person that told my car said that I was double parked they charged me $275 to get my car and I also had to pay for a uber to get to my car I did ask them to show me a picture and the picture that he showed me was just that my tire was cricket and it was sitting on the white line and they told my car but like I told the man that was at the car lot I'm at the towing place I will be taking you guys to court because I think you guys illegally towed my car I would definitely be sending them in court and the apartment complex that I reside at is not any better and that is park at fantino's
The will lie and say leasing office had car towed. They will not answer phone for days at a time. You pay $100 to retrieve belongings just for them to give you back what THEY WANT YOU TO HAVE. By far most janky tow yard in charlotte. They won’t last long doing business the way they conduct it.
Why would anyone want to work for a towing company? I guess the ones who don’t know how their operation works. A guy with a crappy attitude said I had to pay in cash no if ands or buts, then had the manager say it was okay to pay with a credit card.
Scammers …. They charged 475 for car return than 575 for same night I get you wanna make money but 475 is pure greed imagine being a single mother goin out for a girls night for the first time since the divorce from a abusive husband and you gotta try to find 475 outta no where cause just to get to work on monday it’s robbery maybe 250-300 for the tow but 475-575 is crazy over priced in this economy than to make matters worse I was told that my purse was in the trunk it’s a fee to get my purse out the car I don’t have any extra money in raising 4 kids and school is starting my budget is tight
Professional and honest company! Unfortunately I had my car towed for not having a parking pass.i understood I was in the wrong. And office staff was respectful and process was fast and my car was released as soon as I got to the lot. If you don’t have a permit on a permit required property! Make sure you follow the rules!!!!!
This company is out of line as I’m reading the reviews about excessive tow fees it seems like the same number continues to come up “$400” which people feel is already excessive well how about this I was on site 5 feet away from my car while handling a situation with the police the company owner decided to jack my car up and demanded that I pay $600 dollars to release my vehicle not only did they charge that in front of at least 40 people but the CMPD sat back while having me illegally detained and allowed them to do so telling me they couldn’t do anything about it! Needless to say I’m headed down to the courthouse as I type this
For a moment, I thought my car had been stolen—again. But no, it was towed. They claimed they placed an orange sticker on it days ago. Bold-faced lie. Security footage shows no one ever touched my car. And when confronted with the truth? They couldn’t care less. No apology. No accountability. Just cold indifference. This company is the definition of shady—no integrity, no customer service, and zero respect for the people they inconvenience. Disgraceful.
Had my vehicle towed by this Company while I was asleep. They advised me that it was towed because my sticker showed 2023. My registration is up to date. I am a full time Police Officer in North Carolina and I keep my registration up to date; I just didnt have time to replace the sticker. I would leave 1 star; however, I gave 2 because the front desk staff and the manager were not rude and did their best to explain to me the situation. But it is in their best interest to try and verify the registration is actually expired other than just looking at the sticker and making an assumption without the proper software. In the right situation, a scenario like this can end up getting one of their drivers hurt. Also, they had my vehicle for less than 12 hours and charged me $302.00 to give it back. So now I have to pay more than my registration fee to get my car back, even though my registration was not expired in the first place. I don't usually leave reviews, but I recommend that you guys figure out a method to verify te status of the registration. But I do want to thank the front desk staff and the manager for answering my questions and being friendly.
Unlawful & unreasonable towing practices, the vehicles do not seem safe at all in the area they hold them. After paying your fees, they are still hesitant to give you your own car and stall. The signage asks you to not have attitude with the staff, but the staff has attitude when you ask them very valid questions. They are unwilling to explain policies that are not even written anywhere that you can reference. They charge different fees for different customers, or should I say “victims”, & create rules on the spot. Most people who are victims of these towing companies are either working class or poor, they make absolutely no reasonable arrangements & are just money hungry.
There is no manager present who can properly explain policies to customers and the website does not have a lot of information. The city needs to have more regulations with towing companies as this is seriously getting so out of hand.
I really hate this company they tow people cars for no reason. This is the second time and the first time my apartment complex made them pay me back. Now I’m deal with this! I can’t wait to move. I hate my apartment complex even went back to them. No communication at all with these people. MY CAR IS ON THE DO NOT TOW LIST!
I hate this company One of their drivers told me that I could park anywhere as long as I had a visitor pass and the regular parking pass I had the regular parking pass on one of my cars and the visitor parking on my other car he came back and hooked my car up with the visitors pass in it talking about I had to be in a parking space That’s marked visitor and I told him, but you told me I could park anywhere and he acknowledged that he told me that and still made me pay him the money to drop my car. I’ve been going back-and-forth with the company and my leasing office but mainly it’s on their company because their driver is scamming people. and these people don’t wanna give me my money back, but I’m calling the news and the Better Business Bureau on them. I’m sick of these people. they think that I’m just gonna go away because they used to doing this to people. They got the wrong one.
TERRIBLE TERRIBLE SERVICE !! Paid For My Vehicle To Get Towed To My Apartment Complex Gave CLEAR Directions & Apartment Number On Where To Park It And They Parked It Completely Past My Apartment & CLEARLY Don’t Know Their Numbers !! Said They Would Fix It Pretended They Were Sending A Truck Back Out & They Never Came Back Out To Fix THEIR MISTAKE & Won’t Answer The Phone !!! Paying Someone Else To Fix THEIR MISTAKE IS INSANE, Wouldn’t Recommend Anyone Use Them And They Should Get 0 Stars !!
If your car wasn't already wrecked, it would be by this tow truck. Driving in a 45 mph zone the truck was going over 50, swerving to pass traffic and then turning right off of the 16 after swerving to pass. Extremely unsafe driver.
Tried towing my brand new car With 30 day Tag . First excuse was my 30 day was “Fake” when I have the paper from Hedrick Honda Dealership to go with my Tag ! 2(. They lied last night and said the leasing Office told them tow my car . 2am out of all cars wanna bother my LEGAL CAR . After I explained and came with proof they did take my car off . Just gots to be more careful. Reached out to my leasing office and they said It was all lies & my car shouldn’t have been touched . I under stand parking pass but could’ve atleast put a warning sticker instead of jumping to conclusions
This place has a contract with crossroad stations apartments and towed with no notice on the weekend at 12:30 on a Sunday office doesn't open till Monday to get a parking pass scums avoid at all cost
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