Wrightway Roadside Service in
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
Working Time and Location
What clients say about Wrightway Roadside Service in Charlotte (NC)
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I wish I could give 100 stars for this business because it's absolutely one of a kind. The genuine care the owner (Shawn) displays for your car needs and your safety while you wait on service is AMAZING. I needed service at 1030p three other companies gave me a ETA then canceled. So when Wrightway Roadside Service contacted me to say he was 20 min. away I was relieved not knowing a customer was already outside with a jack putting my spare on, so I had to cancel, he still called to verify I was OK. Doing that let's you know it's not all about making money with him...He really CARES about PEOPLE. So from now on this is the ONLY business I'm using and letting others know as well because Shawn does things the WRIGHTWAY 😊
May 16, 2023 -
One of the most fastest and affordable services I have used. They are very professional I definitely would recommend these guys to anyone dealing with a lockout service.
Mar 01, 2023 -
I was in a deep ditch with my car leaning ! I was so scared ! I called him and he came so fast ! I felt safe and he kept me informed about the every move I was making ! Great service !
Jan 23, 2023 -
I highly recommend Wrightway Roadside Service! Shawn is absolutely amazing. He is extremely pleasant and answered all my questions. He picked my car up and delivered it quickly, as promised. He kept in communication with me and let me know when the job was completed. He is fast, efficient, and professional. If I ever need towing again, he’s the first person I will call! Thank you Shawn!
Nov 28, 2022 -
All around great service and great pricing!! Very professional, knowledgeable, friendly!! My car wouldn’t start so I Called for a possible jump start(came within 20 minutes) Ended up not being able to keep it running so he had to come back with the tow truck to tow my car home(came back within 30 minutes). Wasn’t waiting around for long period of time so definitely a plus!! Would highly recommend and use again if needed!!! If you want the right service, WRIGHTWAY ROADSIDE is the way to go!!! 2 thumbs up!!! 👍🏿 👍🏿🙂
Nov 22, 2022 -
I cannot say enough about Sean at Wrightway Roadside that would really do him justice. He has “saved” me on at least 4 different occasions - yeah my car sucks! But he is always so nice, courteous, and professional. I won’t call ANYONE else. Thank u sooo much!
Nov 14, 2022 -
Shaun the tow trucker driver was courteous, helpful and a real delight. He made an unfortunate situation bearable. I give this company 5 stars for promptness, dependability and awesome customer service!
Aug 25, 2022 -
I just want to say thank you! Too weighrway roadside service! They where awsome! They came in 15 minutes and help recharge my battery! At was stuck at doctor office for update visit! That's when my car would not start! I was happy to fine to Wright way roadside service right way! I would when I have car trouble next! Thank you again for their service!
Jun 22, 2022 -
My engine died at 5:30 pm, and was at the mechanic shop by 8:45 pm. I called 10 companies prior and only a few were remotely helpful or even answered at all. Wrightway Roadside Service was amazing from start to finish. They were communicative during the entire service, and sent me updates along the way. Start to finish - the best customer service I’ve received in a long time. Would absolutely use them again and will recommend in the future!
May 04, 2022 -
Shawn was amazing. I’m from Charleston and came to Charlotte and caught a flat …he really safe me. Fast , on time , and price IS GREAT !!! I would recommend to anyone in Charlotte area … 10+
Nov 14, 2021 -
Mind blowing service indeed. Locked my keys in car tonight while at work. Sean met me in matter of minutes after recieving an ETA of 50 minutes from dispatch. Very sincere service from a guy who really cares about the individuals and isn't charging an arm or leg. My insurance took care of my services, but i couldn't allow him to leave without a tip. Best roadside service I've ever experienced. Thanks again Sean. May God continue to bless you, your business, and your future endeavors.
Sep 27, 2021 -
I called more than a dozen so-called "24 hour" roadside assistance services when I had a flat tire in Charlotte at night, only to have all but two of them not even answer the phone. Wrightway was the only service to respond quickly, give me an estimate up front, and texted me while en route to let me know how far out they were. My tire got changed fast, professionally, and courteously. If you ever have a flat in Charlotte don't bother with the rest; call Wrightway. They do things the right way!
Jul 22, 2021 -
Well I called at 3am and he came out in 5mins which was the time that he said he would be there. He was very helpful and didn’t stop until the job was done. It took a min but that tire was hard lol ....and he gave us a discount when in all actuality he should have charged more for the hard work I am thankful that this company was able to come to my rescue will use again saved and locked in on my phone Thank you
Feb 04, 2021 -
What an awesome service. So so many great things I can say about my experience with this company. First, the gentleman came right away. It was raining hard and I had a flat tire. He changed my tire in 5 minutes. Very professional and thorough! This company is highly recommended. Never would I purchase another Allstate or AAA roadside assistance again. Thank you so much. #hasmybusinessforever
Jan 31, 2021 -
He was 15 minutes early, very professional and patient. I got locked out of my car at 3AM he did not leave the sight until I could get back into my car (my car is very hard to unlock!). Despite it being 29 degrees outside he got the job done. I definitely recommend!!!!
Dec 15, 2020 -
Very responsive. After my insurance company assigned it to other companies with ever changing ETAs, Wrightway came as promised on time. Shawn the owner is personable and makes you feel comfortable and safe in emergency situations.This is the 2nd time I've used Wrightway and was again a happy customer!
Nov 14, 2020 -
I called early in the morning expecting to get an answering service, nope the owner answered and said we will be out there right away. Our employee locked the only keys to our vehicle inside and other places stated it would be 4-6 hours to come out, Excellent customer service !, with a quick evaluation of the problem it was seconds before the door was un-locked.
Oct 31, 2020 -
This company is awesome. Not only did he jump start my car once he came back out and jump started my car again in the same night very professional and friendly. I would most definitely recommend this company for your Roadside needs!!!!
Aug 29, 2020 -
I ended up getting a nail in my tire on the way to work and had a flat. I was very worried about getting it fixed as I am new to Charlotte. They came out and patched my tire within an hour and were super kind! Saved me a lot of time and worries and let me continue my day at work. I'm very grateful and definitely recommend them! Thank you so much!
Jul 14, 2020 -
Stuck at 2:30 am with a flat tire.. After I'd called numerous places.. Service was speedy ,time was less than quoted. I will definitely recommend Wrightway to and for any one who needs service. Will definitely have the number stored for any future incidents.. Thanks so much God bless.
Jul 03, 2020 -
After waiting 3 1/2 hrs for roadside service for a flat tire repair a company by the "Jackrabbit towing" kept putting me off so I got tired and called insurance agency and they dispatch this AWESOME ROADSIDE assistance company by the name of Wrightway Roadside Service came thru in ample amount of time to fix the issue with my car. The name speaks for itself!!! I'm just going to leave this right here!! All your roadside service should be done the Wrightway ☺️
Jun 30, 2020 -
This brother was awesome!! My car just didn’t crank a few hours ago after stopping by the drug store. I started to panic and had tried four different numbers before I reached his service. He came within 15 minutes after I called and had. E up and running in five minutes! I kid you not. He even gave pointers on what to do with my car moving forward. I can’t thank him enough. He was a Godsend tonight! Quincy
Aug 28, 2019 -
Shawn was amazing. We had called another service to come get me in my car but they said they couldn’t do it for some odd reasons. When I told Shawn, he was perplexed as to what the issues could’ve been, grabbed his tools and was in the car within 2 minutes. Such amazing service. Amazingly nice guy. We ended up chatting for an extra few minutes and he gave us a few tips on how to fix bent doors when the balloon bends it out. Sincerely, I will never use another roadside service company in the Charlotte area again. He’s for sure my go to guy.
Aug 04, 2019 -
Awesome service! He came quickly and he was very nice. I was back on the road in a short amount of time. No long wait time like other companies. Call Wrightway First!
Jul 02, 2019 -
Shawn is professional and friendly. He got to my place well within ETA, assessed situation with my flat tire and efficiently provided the temporary fix needed. I highly recommend him.
Jun 24, 2019 -
Professional and kind service that got me into my vehicle quickly! I can't say thanks enough or tell you how highly I can recommend Mr. Wright. Certainly lives up to the name--Wright way!
Jun 19, 2019 -
I was stuck on the side of the highway for 3 hours & different providers kept canceling to come change my tire. Wrightway should have been the first roadside assistance my insurance contacted. Thanks again!
Jun 15, 2019 -
Shawn was extremely helpful and friendly! Great customer service and roadside assistance. I locked my keys in my trunk and he worked diligently to get the door unlocked. Extra grateful that he was there when he was!
May 24, 2019 -
I got a flat tire in Uptown Charlotte and was in a time crunch and called Wrightway Roadside Service. After receiving a text message with a 35-minute estimated time of arrival, the response person was much faster than anticipated and was very friendly. The tire was changed out for the spare in record time as well! I do not like to be stranded on the side of the road...especially with passengers, however, this experience was the best that I have had before. I will definitely call again if in that situation.
Apr 27, 2019 -
My wife got stranded with a dead battery. And called Wrightway Roadside service. And they arrived fast and prompt. And offered some great advice for the future. Great service, very helpful and very polite. Would definitely recommend. Thanks for the help!!
Jan 23, 2019
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