What clients say about RT Auto And Service in Swannanoa (NC)
This is the kind of place where you show up as a new customer and leave loyal for life. I called for an emergency brake repair and they squeezed me into their schedule same-day despite being very busy. Frank did a great job fixing my brakes and rotors, they truly feel like new. He even checked for any other problems (didn't find any which gave me peace of mind, I appreciate him looking). But what really struck me as unique was watching the way these guys interacted with every customer who came in. Every person's situation was different and I watched them take special care of every single one. The whole team was incredibly friendly and fun to be around. The pricing was more than fair – I was so grateful for their help I offered to pay extra for getting me in same-day, which they politely declined. These guys are the definition of 5 star service. Knowledgeable, hardworking, and goodhearted people – I've already recommended them to my best friend. Thank you again RT Auto!! Love you guys!
This place is wonderful. They are caring. I am from out of town, and that makes car issues really scary, and they made sure we were taken care of, no running me around or anything. The gentleman was quick and kind and honest. I really appreciate you. Thank you so much.
Got my Camry's safety inspection done here. The mechanic was quick, kind and an easy going professional. Will definitely be back for my auto needs and would recommend them to anybody in there area! ⭐⭐⭐⭐⭐/⭐⭐⭐⭐⭐
Don fixed my truck and came in $80 less than I was Quoted – how many mechanics will cut you a break like that even on your first visit? Outstanding service!
I've been a customer of Rob's and RT Auto for over 20 years and recommend him to everyone I know. He is an honest, friendly affordable mechanic and will take great care of your vehicles. Because of this he is in high demand so expect to wait a few days to be able to get your car serviced.
I've been going to RT Auto almost a year now. They have been taking very good care of my vehicles. Everyone is very friendly and professional. Anyone looking for a place that will take good care of their vehicles and treat them friendly and professionally, this is the place.
Timely appointments. Friendly staff. Expert knowledge and thorough job done to make sure my car is running in tip top condition. I have found my new auto care home!
Not worth a darn dishonest. Only good person he had working was one mechanic. Make sure before you run your mouth at my husband you know what your talking about you were paid 15 years ago for your truck we got the title after paying for it!!!! Oh imagine that. Don't wait until we have a family loss to run it low blow .
I highly recommend Rob at RT Auto. He has been servicing my cars for almost 10 years. Not only is he an excellent mechanic but he does not do unnecessary work. He’s very honest and will tell you how soon something needs to be done. He doesn’t push for an immediate sale as I’ve experienced at other places. And his prices on everything from routine maintenance to tires is very competitive. Often less than others.
After being completely submerged in the floods, I figured that was the end of my '77. Rob said, "Not so fast". Today, after months of his hard work, he sent her home. I could not be more impressed and grateful.
All i have to say is I'm blown away at how knowledgable these guys are. They knew exactly what the complex problems were every time i brought my car in. They fixed it in a timely manner and were more than fair with pricing. I wouldn't take my car anywhere else.
I brought my car here shortly before I went on a trip to Texas. I have a 2006 with over 200,000 miles on it so naturally there’s probably going to be a lot to fix. RT Auto was so communicative and fair about the treatment of my car. They really did such quality work in such a short period of time and with such grace! Thank you RT Auto! I’m feeling good about my trip to Texas now :)
RT Auto has been in business for a very long time. I visit them frequently with my cars and always receive professional service. These guys are honest and won’t suggest services that your car doesn’t need. Highly recommend!
Ran over a bolt on 70 coming in to visit family in Swannanoa. Pulled into this business to see if they could help. They were very busy, but made time to put a plug in my tire. They were friendly and reasonably priced. Thanks again for getting us back on the road.
An honest and professional mechanic is something that everyone needs. We have found just that at RT Auto! They do great work and let you know what is going on every step of the way. I’m very glad that they are here and will use them every time.
Rob is a Godsend. It's such a relief to know that I have a skillful local mechanic, that will treat me with respect and honesty. Shout out of gratitude to his wife, Robin, for advising me about the recall for my Ford transmission.
RT is a seriously cool guy, and he knows what he's doing!! He'll work with you to fit you in sometimes because he's understanding like that. Love ALL the employees. I trust this place 100%. Their prices and mechanics are top notch. I wouldn't go anywhere else!! They've worked on our old Volvo (250,000 miles) a few times before, and that baby drives like new. 👍🏻
Professional knowledgeable and helpful. Best mechanic I've had in 45 years of driving.
We've been taking our cars here for years.
Always helpful and willing to answer all our questions. Very affordable
Rob is great. Went to him when we first moved to Swannanoa 15 years ago, and he has taken great care of our family vehicles. Honest, fair, trustworthy, and pretty quick too! Nice to see this business succeeding and growing!
He took the time to determine what was wrong with my truck. Had it ready when he said it would be. And, price was better than most places. I find him to be very fair and honest. My truck runs better than it has in years. Quite pleased!
RT is the best shop I've ever taken a vehicle to! Rob is honest and won't spend your money on unnecessary repairs.
I've been using this shop for the past 5 years and every experience has been 100% perfect!
I love RT Auto! I've lived in Swannanoa for 4,5 years and Rob at RT has always taken care of my car. He is an awesome, honest, and very hard working mechanic who will get your car fixed at very reasonable rates. I would not trust my car to anyone else in town. Thanks Rob! - Leea
I've just moved to the area and unfortunately already needed some minor work done on my car. RT Auto was a much needed gift in a tough transition time, as they were incredibly kind, knowledgeable, and honest. It can be a difficult process to find a garage you trust when moving to a new area, so I'm grateful to have already found mine. I'll gladly go back anytime I need work done!
RT Auto is the REAL DEAL! If you want a courteous, honest, professional doing your auto repairs at a fair price, look no further. Unlike other (big chain) auto repair shops, RT will not gouge you, but give you the bottom line on what repairs are needed at very reasonable rates for parts and labor. Make no mistake ... the word is out on RT, so it may take you a few days to be seen, but you will not regret the wait. I was very happy with the work they did to replace my radiator, and I will not take my car anywhere else again. I say "again" because recently I was in a hurry to get my NC inspection done so I could renew my registration before leaving town for a month, so I took it to a chain auto shop thinking I would be in and out. Not so ... they failed me and told me I needed $1000+ of work done before I could pass the inspection (not to mention the fact that they told me my car was "gushing" oil - even though I had noticed nothing in the driveway- and tried to use scare tactics on me, making me feel that I was taking my chances in a deathtrap unless the repairs were made immediately). Of course, I did not fall for it, and I immediately took my car to RT, where I was actually brought under the car to inspect it myself. No "gushing" oil, and the car passed inspection with minimal "suggested" repairs for a later date. So, I am out the $23.75 I paid for my inspection at the other place, but it was a rather inexpensive lesson to not bring my car anywhere else again. Thank you, RT Auto!!
I can't really say enough about this place. It was recommended to me by a friend when my exhaust manifold cracked - again. I had suspected the original place didn't really replace it, which turned out to not be the case, or they would have heard from me. Doing business with them was straightforward and a VERY good experience. The labor was fair, and the workmanship was awesome - and hell yes I looked. I checked EVERYTHING they did, and it was just top notch all the way through. Car is running great, and once again, the workmanship was AWESOME, and fast. These guys know what they're doing, you can tell they are passionate about their work, and absolutely no up-selling and pressure tactics. And their prices are FAIR. I'm not looking for any other mechanic - I've found mine. Give them a try and see for yourself!
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