The Boyz Automotive in
Swannanoa (NC)

Great service. I got an oil change and the service was great and the employees were helpful in answering my questions.

Great group of hardworking guys, they all know what they are doing and take great care of your vehicle!!! And give you a great price for the work.

I visited Asheville for a friend's birthday trip, and on the drive there from Florida I got two flat tires - luckily, we made it all the way to our Airbnb. I called my insurance to have my tires replaced and Redmon's was recommended. I was super stressed about having my car ready for the drive home in a few days, and explained this to the very nice associate on the phone who probably heard me at my most frazzled. I dropped off my car in the morning, and they had replaced my tires and did a safety check on the rest of my car before the end of the business day! It was such a relief, and my car made the drive back to Florida with no problems at all. TLDR: Redmon's customer service and work is top-notch!! I highly recommend them for your automotive needs!

I called around 3pm on a Friday afternoon needing all new tires. They quoted me quickly, got me in and done within 90 minutes all for a fair price.

This was a good shop until the former owner sold. I'm still paying other shops to fix the damage they did to my jeep. Edit: In response to the owner... I brought my Jeep in to Stan but the work wasn't completed until after you guys took over. I was having my engine and transmission replaced. It took around 5 months. I believe Angel was lying to me about a lot of stuff. I'm pretty sure you guys were having trouble getting credit from suppliers and my job just kept getting pushed back. On top of the fact that I was without my Jeep for 5 months the work was shoddy and I ended up taking it to the Jeep dealership where they documented a lot of the problems. Things like the fuel line being cut and then SPLICED which is why I had to bring the Jeep right back to you after I picked it up. Gasoline was spraying all over the engine compartment. That kind of work gets people killed. You aren't just bad at what you do....you are dangerous.

My son and I have been bringing our vehicles here for years and they are just amazing. They always charge a fair price on parts and any labor that I've had done. Today I just went in for an inspection and was in and out in less than 30 minutes. Thank you Angel and everybody else on staff for always treating us so well!

I came here for an alignment on my '96 Volvo. After working on it, they said they couldn't align it properly, that the car might have messed up shocks or something, and charged me half, as there was a slight improvement. 6 months and a new set of tires later, I took my car to another shop and they aligned the car perfectly, and I had to replace no parts for this. I'd suggest not to get an alignment here. Nice people though.

I recently had an inspection and oil change at Redmon’s. A short while later I had the oil light come on. As it turns out, they had overfilled it doing an oil change, and it ruined certain parts of the car, which I am now having to pay for. I tried to reach them and left a message now it appears maybe they have blocked my number. I will go there and approach them to see if they will take responsibility for this. Then I will continue my review… I expect since they made the mistake that they will pay for the coverage of the repair. To be continued… Well I just changed it from 1 star to 4 because they WERE accountable, and they did pay for the repairs. Much appreciated.

I love these guys. Super reliable even after the owner retired. They've even fixed what other mechanics have messed up. They always go the extra mile and the total is almost always less than I expected. I do have an older car, so that factors in. I just can't stress enough how affordable and dependable these folks are.

Great place to have work done on your vehicle. I have been doing business with them for over 9 years. Honest, fair prices and good at their work, big jobs or small. Highly recommended.

This place is a total rip off. I dropped my 2010 Kia off for a quick oil change...With out asking they used synthetic oil and my oil change cost 75 dollars. I normally get my oil changed for 35 dollars! And when I expressed my concern for the price, I was dismissed as if I was stupid. I only used this place because it was close to work. I do not recommend this place to anyone, especially another female.

Last year, I went to Redmon’s to get an oil change and they told me I needed to get my master cylinder replaced. So $560 dollars later I took their recommendation and had the work done. I came back in July for a car inspection and they found something was wrong with my brakes. I then reminded the new owner that I had already had my master cylinder fixed with them. He told me he would take a look at it and was going to “bleed out the cylinder” to try to fix the malfunction. He said he fixed it, but it still wasn’t stopping correctly. So I came back in December, and he looked at it again and stated the part had a malfunction on it and they would have to do the same service and charge me $550 yet again. I declined any more work from them and took my car to Xpertech, about 2 miles down the road they did the work and found out that Redmon’s double-looped the part and never replaced the first master cylinder. It's insane that these people are even allowed to operate let but cannot stand behind their work.

The mechanics at the shop are completely incompetent. They broke additional parts on my vehicle which delayed me another day getting it repaired. In addition, they denied that it was an issue. They took it for a test drive said everything was OK. However when my wife drove home it had flashing brake lights on the dash. There was also rattling in the front end that they denied was there. The noise magically disappeared after they looked at it. You should never, ever take your car to this place.

Fabulous experience at Redmon's. We were on a family vacation from Texas, when tire pressure warning light came on. Calling around, the chain tire companies all told us they had no appointments. When we called Redmon's they told us to come on in right away and they would help us. They seemed pretty busy with a full waiting room and full bays. My wife and kids walked over to the Dunkin donuts across the street. Before they even finished their coffee, Redmon's found the screw stuck in our tire, removed it, plugged the leak, charged me $15, and sent me on my way. Can't say enough about how courteous, kind, and efficient the service was.

Family owned atmosphere friendly just from the meoment i walked in i felt comfortable and felt like i was in safe hands. Will always return. Cant thank them enough ! Thanks Sabrina my Hummer sounds amazing now !

2 hours for an oil change. I even called ahead to ask what time would be ideal to come by. I expressed at checkout that my time is valuable and I would’ve appreciated being told it would take that long. Stan at the front desk responded with “We do what we can.” I won’t be returning.

I've had another mechanic for years but yesterday I was in a bind and Redmond's was really close. Not only were willing to fix my issue quickly they also were super nice, respectful, and fun to talk to. They got me sorted out and for a fair price. I'm very happy with the service I got.

I took my truck here for an inspection. They kindly informed me that my forward window tint was double the legal limit. I removed it myself and they quickly finished my inspection. They are very kind, hardworking people

Been getting my car inspected here for years. My mother has done the same. We have always been treated with courtesy and respect. They are professional and their prices are about the same as any other shop that is the same size. Wait times are normal and they never turn away an inspection like other shops I have visited. Just had a vehicle fail and they spent the time to give me free advice on how fix it. Can’t ask for any more than that.

We've been using this place for years for inspections. They are very fast and seem to do very honest work. They were super helpful getting my husband's car bumper fixed up and working with our insurance after he hydroplaned on the interstate. Highly recommend them!

I trust Stan, the desk man, and the family that owns it. They have saved me,$800.00 and a friend the same when we were each told we had to have new tires to pass the state inspection! I go to them for everything and have never had a problem. Tell them Hank sent you.

Not transparent with pricing practices. Typically very long wait (even during times of little to no business). Biggest gripe is getting charged 50% of the cost of a new tire as a 'fee' to mount the newly purchased tire. This fee doesn't apply to the used tires they sell, which blows my mind. They will absolutely not disclose this fact to you before purchase, taking advantage of customers.

Our car broke down in Black Mtn on Sat night. We had to rent a car to get the last 4 hours in to get home. These guys had our vehicle diagnosed and fixed in half a day. My husband was convinced the motor was blown. They could've very easily been dishonest and charge us an arm and a leg to fix it. They were reasonable and honest and quick and fair. Thank you very very much for your service.

Very quick. Stan communicated with me every step of the way, calling me to let me know if changes or details concerning the work being done. They were thorough and fixed a few things I had not known needed it.

If I could give them less than 1 star i would, Would never recommend this place to anyone. Made my parents feel as if they were discriminated against. Horrible customer service, slammed my fathers car door after he asked for the car back due to waiting for longer than 45 minutes when there was no other cars. They Said the inspection machine was not working but that was after my father had to question it because they left his car running. Then the employee who slammed the door was aggressive towards my mother. He got in her face after she confronted him about slamming the door then he proceeded to get aggressive with my father as well pushed him all while NONE of the other employees nor MANAGER tried to stop the situation. They all stood and watched one of their own employees threaten and push a CUSTOMER, My Mother stated she was going to call the police she was so scared and he proceeded to raise his voice and say how he isnt scared. WHAT KIND OF SERVICE IS THIS. How can a manager allow this type of behavior. Please DO NOT support this business. We have placed a formal complaint with the BBB. and we want justice, no senior citizens should have to deal with this type of childish rude and threatening behavior.

I usually go here for my inspections. Have had a couple minors repairs here but the biggest comment should be about reliability. They have been in that spot for many years with a consistent great service and I hope they are there for many years to come.

The staff here are so friendly. They get the job done quickly and efficiently. They don't do even the slightest bit of unnecessary salesmanship. The prices are high, very high (my battery cost me $180....) but, they get the job done with good customer service.