Competition Subaru of Smithtown Service Center in
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Address:601 Middle Country Rd, St James, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Car repair and maintenance service
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Website:
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Zip Code:11780
Working Time and Location
What clients say about Competition Subaru of Smithtown Service Center in St. James (NY)
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Was quoted $300 more than competing dealers in the area for spark plugs. The service advisor also fibbed as to the complexity of the service saying it was very complicated (but it’s only removing the battery and plastic air-box). Maybe retraining needed.
Apr 25, 2026 -
I was sent an email from competition Subaru. Telling me, I need to come in for oil change entire rotation. I told them I would do my own oil change. I was informed that I may lose my warranty if I did my own oil change. I don't know if I would recommend this dealership. Because they're forcing me to come to them by threatening me to lose my warranty, because I choose to do my own oil change. Of course using their filter.
Feb 17, 2026 -
Brought in my car for service and had a great experience. Tommy, Mike, and the team were very nice and took great care of me and my vehicle.
Feb 07, 2026 -
Competition Subaru Service Department – Dishonest, Overpriced, and Untrustworthy I’m writing this review specifically about Competition Subaru’s service department, not the sales team. While I had a good experience buying my car from the dealership, the service department has been nothing but frustrating, dishonest, and—frankly—predatory. I brought my car in for a routine inspection, which is covered under my warranty. I’ve had the car for under two years and have only put 12,000 miles on it. The inspection was free, but then they gave me a quote for over $3,000. They claimed I needed four new rotors, four new tires, new brake pads, and new wipers. That immediately seemed off. I told a friend, and they pointed out how ridiculous that was—there’s no way a car with only 12,000 miles should need all of that. So I went to Pep Boys for a second opinion, without giving them any background info. Sure enough, the only real issues were the rotors and brake pads. They did the work for under $1,000. Even beyond the upselling, here’s the part that really gets me: Why did I even need new rotors and brake pads after just 12,000 miles? This was a Subaru Certified Pre-Owned vehicle that supposedly passed a 120-point inspection. If their service department did their job when certifying this car, there’s absolutely no reason these parts should be failing so soon. Either they didn’t properly inspect the car or they let it slide through with worn-out brakes—which is unacceptable. And this isn’t my only issue with them. When I first bought the car, the finance guy (also part of the service-related process) added DMV fees into my loan total even after I specifically told him not to. Now I’m paying interest on an extra $200 because he said it “couldn’t be changed”—which I honestly believe was just laziness or an excuse. The bottom line is this: Competition Subaru’s service department tried to scam me out of thousands of dollars by assuming I didn’t know any better. It felt like they saw a young woman and thought I’d just say yes to whatever they told me. If I hadn’t gotten a second opinion, I would’ve wasted thousands of dollars on repairs I didn’t even need. If you take your car here, do not blindly trust their recommendations. Always get a second opinion, because they clearly don’t have your best interest in mind.
Jul 05, 2025 -
My parents recently moved to Long Island and needed a new vehicle. After finding this company online, I decided to give them a try. From the moment they arrived for their appointment, the experience was exceptional. The staff was warm, welcoming, and professional, and the store itself was spotless. They were greeted immediately and taken care of without delay. After a seamless test drive, they ended up purchasing not one but two vehicles, thanks to the excellent terms and discounts offered. As a real estate agent at Douglas Elliman, I’m impressed with the service they received, and I’ll definitely be returning here to purchase my next vehicle!
Mar 15, 2025 -
I had my car serviced here through an extended warranty and they were amazing to deal with. The service department is amazing and kind. Super helpful and knowledgeable team and great turnaround time. Transmission was fixed within 2 and a half days. Will definitely be buying my next car from them!!!
Oct 04, 2024 -
John O'Donnel and Lovelle Fenico were amazing. They really helped out and got me a good deal on a used car. I highly recommend using Competition Subaru.
Jul 02, 2024 -
Bought a car and it was a great experience.Rodney was a fantastic salesman. Very helpful and helped us to set up our phones and our garage door openers.
Jul 25, 2023 -
Second time I brought my BMW 1 in for service. Great crew. Loaner available. I would recommend them highly
Apr 22, 2023 -
Great atmosphere, cool people. Amazing cars. The prices of cars & rebates nowadays are ridiculous, but that's the market, so you can't do much about it there.
Apr 17, 2023 -
Had a emergency service need and they were there for my 2013 Subaru Impreza Thanks for getting my vehicle fixed and back to me in such a short time
Apr 15, 2023 -
I purchased my first Subaru from here a month ago. Kirk, my salesman, was wonderful. Knowledgeable, very helpful. I would highly recommend this dealership and a Subaru vehicle.
Apr 22, 2022 -
Competition Subaru is, by far, the best Subaru dealership on Long Island. After purchasing my 2019 Crosstrek with the expert help of my sales professional, Bob, I have had nothing but good experiences with Competition Subaru. Their staff, at every level, is friendly, courteous and knowledgeable. I always know exactly what currently needs to be addressed with my Crosstrek. The service managers never try to sell me on services I don’t need. That definitely inspires me with confidence! Also, I love their Express Service where I can drive up, even without an appointment, and get my Crosstrek taken care of. A big shoutout to service manager extraordinaire, Joyce, who works so hard to insure my vehicle is always taken care of correctly, proficiently and on time.
Jan 20, 2022 -
Excellent service, efficient & quick, worth the drive from the Bronx! Why 4 stars, well no one called as promised. There was no availability of the part needed and the rep. said they had placed an order. He said someone would call as soon as it was received it. That did not happen. Three weeks later I called and the part had been there all along. Not cool!
Nov 15, 2021 -
Test drove the BMW I3. Great car! Aiesha is so knowledgeable and great to deal with!
Jul 25, 2021 -
Ordered part Saturday evening and received it Monday. Price was better then all Dealers around! Very happy with service.
Jan 27, 2021 -
Brought an used 2017 cross tree from Jay Liardi the salesman from competition Subaru. Jay very professional and very knowledgeable. Got a good deal on our trade in and on the car we brought. This is our second cross trek we brought from Competition and are very happy with our experience with Jay and Competition Subaru. We recommend Jay to our family and friends , thank you again Jay for all your help Rich and Jackie
Sep 14, 2020
Nearest Junkyards to Competition Subaru of Smithtown Service Center
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Amagansett
- Amityville
- Babylon Township
- Baiting Hollow
- Bay Shore
- Bayport
- Bellport
- Blue Point
- Bohemia
- Brentwood
- Bridgehampton
- Brightwaters
- Brookhaven Township
- Center Moriches
- Centereach
- Central Islip
- Cold Spring Harbor
- Commack
- Copiague
- Coram
- Cutchogue
- Deer Park
- East Hampton Township
- East Islip
- East Moriches
- East Northport
- East Patchogue
- East Quogue
- Eastport
- Eatons Neck
- Farmingville
- Greenlawn
- Hampton Bays
- Hauppauge
- Holbrook
- Holtsville
- Huntington Township
- Huntington Station
- Islandia
- Islip Terrace
- Kings Park
- Lake Grove
- Lake Ronkonkoma
- Lindenhurst
- Manorville
- Mastic
- Mastic Beach
- Mattituck
- Medford
- Melville
- Middle Island
- Miller Place
- Montauk
- Nesconset
- North Babylon
- North Bay Shore
- Northville
- Oakdale
- Orient
- Port Jefferson
- Port Jefferson Station
- Riverhead Township
- Rocky Point
- Sag Harbor
- Sayville
- Selden
- Shelter Island Township
- Shirley
- Smithtown Township
- Southampton Township
- Southold Township
- Stony Brook
- Wading River
- Wainscott
- West Babylon
- West Islip
- West Sayville
- Westhampton
- Westhampton Beach
- Wyandanch
- Yaphank
- Remsenburg-Speonk
- Vernon Valley
- Bayberry Dunes