AC's Towing & Recovery in
Schenectady (NY)

Towed my car. Refused to let me pick it up over the weekend. I had money to pay them. They said oh well you're out of luck can't do anything until Monday. Lost a lot of money from not being able to use my car for work.

I had a tow truck driver from a different company no call/no show on our appointment. AC got a truck out for me in literally 15 minutes, charged a reasonable rate, and bonus that the driver was extremely kind to both me and my dog. Would highly recommend to this company to anyone in Schenectady!

My insurance company used them to tow my car.They came out fast and got what I needed done .Appreciate the fast and sufficient help. Definitely recommend

Beware of this place. I walked into the shop to ask for a tow and found one of the drivers with his pants on the ground and an air chuck stuffed up his back end!!! I asked the owner what the heck and she told me he learned it from her!

My Freightliner Cascadia broke down in Albany, NY. The police arrived and called their contracted towing company to remove the truck from the street — which I understand is standard procedure. However, the way this company handled the situation was pure extortion. They told me I had two options: 1️⃣ Pay $1,515 for them to tow my truck and trailer just a 3 miles to a mechanic shop, or 2️⃣ They would impound it and take it to their yard. They refused to accept credit cards and only took EFS, COMCHECK, or T-CHEK, knowing most drivers in that situation have no choice but to comply. When a company is called by the police, they should operate with integrity, not exploit stranded drivers who are already under stress. Yes, they’re contracted with the police — but if that’s the case, why not charge $10,000? Where does it stop? These are predatory and unethical business practices that take advantage of hardworking small business owners. I sincerely hope law enforcement and city officials look into this towing company’s practices. No one should be treated this way.

ACs towing was awesome! I broke down at 1am on the express way traveling from New Hampshire to Missouri. They were there quickly and took myself, my wife and our 4 kids off the express way and helped us find a hotel. The next day they towed us to a repair shop. They were professional and caring. And they were fair priced. I hope I never have to use them again but if I ever break down I hope it's in the area they service.

Had a terrific experience with Al (Albert?) who towed my Subaru with the burnt out clutch from the shoulder of I-90 in NY 167 miles to my local repair garage in MA. Al was cheerful, polite, professional and courteous throughout the 3 hour drive, even dropping me home after leaving my car at the garage. Most important, the guy is a truly skilled driver. Top notch. Ride was flawless. Thanks very much!

They charge too much they overpriced when they’re doing tows for the city of Schenectady and when they do tolls for the city of Schenectady Police Department, they don’t afford you to pay with debit or credit card, which is unfair practices for companies working for city of schenectady County they afford you more ways of paying they tow my car 7 blocks and charge me $325 because it was a police tow it’s not Towing it’s extortion

After a breakdown on the thruway far from home and destination, Dave from AC's was fantastic. He got me and my vehicle safely off the highway and spent far more time than I expected finding someone who could do repairs for me. Thank you!

I was blown away by how professional AC’s Towing was. As a female I felt really comfortable and ws treated with the utmost respect. They wore bodycams which made me feel even safer. They were extremely polite and handled my car as if it were their own. They also came very quickly which I was surprised by. Highly recommend!!!

We needed AC towing and recovery roadside assistance on the New York State Thruway just after midnight and the driver Albert showed up with prompt and courteous definitely a five-star rating

My tow truck driver was Amazing, I was involved in an accident on the NYS Thruway - scary situation - he relaxed me, gave me some direction as what would happen with my vehicle. When I went to the yard to collect my car, they helped me, took my plates off, made sure I got every little thing of value out of there. 100% can't thank them enough!

David was professional, kind, and called me personally to notify me that he was running a bit late (apologized profusely- unnecessarily). His demeanor helped make an otherwise stressful situation a bit easier. I highly recommend this business for your towing needs.

Quick response, told me about 30 minutes and the truck showed up in 30 minutes. Took great care of my motorcycle, great care of me, friendly the whole drive, and even brought me something I forgot in the truck. Couldn't ask for anything better. I recommend choosing them if you have the choice. Shout out to Danny.

These guys towed me when my semi broke down on central ave. Dad and son came and we're extremely professional knowledgeable and fast. Rode with son back to shop and couldn't have been more impressed with someone so young ! Dad raised one hell of a kid. Excellent family run business 🤙🤙

"Exceptional Service!" We had one of our customers get stuck in snow bank in the Schenectady . The response was quick, and the driver was extremely knowledgeable. The truck was clean, beautiful, and well-maintained, which is a huge plus! Driver was able to winch out the loaded truck the trailer in couple minutes. Highly recommend this service, and we will definitely be using them again in the future for any needs in that area. Monika from Big Tows Inc, Thank you for your outstanding help!

Fantastic experience and would use them anytime we need a tow. It's great to know that there are still people out there willing to help on a moments notice for any emergency. A family owned business with an amazing father and son duo. Extremely friendly, professional and caring. Highly recommended again and again.

TUHHH Where do I begin? This company was the only local business that was purely efficient enough to answer their phones (attempted to call multiple places prior to contact). From the first to the last interaction it was really eye-opening (in simpler terms). One, professional. Two, the amazing people I had the pleasure to work with reflected the status of this business. It was out of my way for sure, but given certain circumstances, I'm just beyond grateful for AC's Towing & Recovery. Shout out to Lynn and Kyle! I appreciate ya candor and business :) Peace and blessings to this company and it's families <3

I just wanted to say AC’s towing is the best. My husband was on the thruway. Unfortunately he just had his brakes replaced. The lug nuts were not properly tightened on the driver side. With that being said he needed to be towed. Kyle from AC’s towing was the best with my husband’s corvette. He took very good care of my husband’s car. I would highly recommend AC’s towing. Unfortunately this review should have been done sooner because my husband had this incident on 10/21/24 but we have been delayed writing a well deserved review. Thank you Kyle for your professionalism.

HIGHLY RECOMMEND! Kyle moved a very large and expensive safe for me, he was extremely professional and experienced. I was stressed about getting it safely moved and he made it happen with no issues. Price was very reasonable too.

Bobby and Garcia were awesome! Helped me with a broken leaf spring on my travel trailer. We were able to secure the axle, limp the trailer home and avoid a costly tow on the load all trailer! Thank you!

Last summer my dad and I were towing my grandfathers pontoon boat downstate from the Adirondacks. The pontoon boat trailer blew a bearing just north of exit 11 on the northway. It was a pretty scary situation on the side of the northway and not being from the area we weren’t sure which tow companies to call. Most tow companies we did call told us they could not help us because we had a large pontoon boat on a trailer. AC’s towing on the other hand was very concerned about our safety and was quick to dispatch one of their larger trucks out to help us. They helped us get the truck and trailer off the highway very quickly and saved the day. Pricing was very reasonable and the employees were very friendly.

There was a car accident in front of my store. The car was upside down. The men who came did a fantastic job getting the vehicle out of a tightspot. They made sure not to do more damage than was already there. Fantastic job guys!!!

I was stranded on the NYS Thruway Friday & needed a tow. In no time at all, Life from AC's Towing arrived. As a business owner I could not have been more impressed with his professionalism, service and ability to go above and beyond to assist me through a difficult situation. I am very grateful! Kim

Unfortunately, sometimes a tow truck needs a tow truck, such is life. AC's was prompt and professional. The dispatcher (Vinny) was thorough in getting all of the required information and getting a truck on the way. The driver (Arvin) clearly had experience and was efficient and pleasant. Overall an excellent experience ... thank you to our extended tow family!

Had a belt tensioner go on I-88. These guys showed up quickly, towed me to their shop and it only took a half and hour for them to replace everything! Great guys, great service, highly recommend!

Post is a little late. What a wonderful experience during a not so wonderful event. Boat trailee tire blew on i90. Responded very quickly and was efficient in getting the job done. Would highly recommend this company!