Highly recommend these guys if you need a tow around their area. Rey is a gentleman. He is very upfront and knowledgeable about towing and gives fair price. I also appreciated him coming early for the appointment.
Ramon was kind, responsive, reliable, prepared, and really helped me on a very bad day when my car was towed. I recommend everyone use Hook & Go towing.
We are farmers at Greenmarket and our truck broke down in Brooklyn. Hook and Go was a pleasure to work with. They towed us to a mechanic that replaced the starter and got our truck back on the road within hours. Highly recommend.
wow hook & go are amazing. i did not think i would have my battery started from start calling to finish car on so quick. it was less than 30 min. def call them!!! so nice too!
Kind helpful service, very quick to get us a tow and called tire company for us to ensure they would stay open to fix our flat. No attitude / answered all my questions when I called back multiple times. Thanks again! Will call this place again if we ever need service to tow.
Awesome service. I was stuck on the side of the road, they showed up in just a short time and got my car safely to the auto shop. Hopefully I never need to call them again, but in the event I do…. I def will !!
I contacted this company to get my car out of a pound. Johnny showed up promptly (much quicker than AAA) and with the proper licenses to gain access to the car. He was careful not to damage my car in the process. He was extremely knowledgeable and went above and beyond to make what was an extremely stressful situation a lot smoother. If I ever need a tow going forward I will not use another company. Thank you so much Johnny!!
Johnny Merizalde towed two cars for us on the Saturday before Easter. I had called 6 other towing companies, including the one whom I had an appointment with, that didn’t show up at all, and just left us hanging out in the breeze. To say that John went above and beyond to help us out doesn’t fully describe the service we received that day. We had two non-running basement parking garage extractions, nowhere to put the cars and a time crunch to remove them. If you call Hook and Go Towing you are in good hands. I highly recommend. Best tow truck driver I’ve ever met.
Had the BEST towing experience you can expect with Hook & Go! A true local Brooklyn business, so prompt to answer on the phone, so fast to come to the place I was stuck in, and so efficient to hook your car in 5 min! And everything for a fair & honest price. Ray is simply an amazing & helpful professional. It's always stressful when you car is out of order: just call these folks and you will feel much better!!
Johnny is polite and patient with all my questions. Fast service was told the truck will be in an 1 hour but got to me in 15 min. Best price out of three tow companies.
Ray from Hook N Go was the best! He was on time and took extra care to load my bike securely and safely. I'd absolutely recommend Ray and the company to anyone who needs their moto towed. Thanks guys!
I agree with all these reviews! Fast, friendly and fair prices! Johnny was great! Even had great conversation! Highly recommend this towing company. Thank you!
Hook & Go towing was extremely prompt responding to my tow request. They were professional, very careful loading my Vespa onto the truck, and took the extra pieces that were broken off to the dealership for me. I could not have had a better experience. They wished me a speedy recovery from my accident. Highly recommend this company.
Got my car towed from the NYPD impound to the front of my house. The service was fast and efficient and they stick to their word. I highly recommend this company you guys rock! I will definitely use you guys in the future and recommend you to all my friends and family and whoever needs a Tow!
Guy answered the phone was nice and professional. Tow truck came in 15 minutes (guy on phone quoted 30 minutes) and towed the vehicle instantly. Fast, easy, and efficient.
I was surprised at the professionalism, respect and most of concern of my well being. The reason I say surprised is because these people didn’t know me, I wasn’t referred by anyone. I was very upset and mad because I just spent a lot of money on this car and from the phone call to order the tow truck the dispatcher was more concerned about if I was hurt and sympotized with me . I have friends in the business and I didn’t call them because they are more concerned about money. This guy whom I never met didn’t overcharge me because it was a Mercedes, which I would have expected. That alone puts this company a step above the rest. He told me 15-20 minutes which was a lot shorter than I was expecting and the driver was there in about 7 minutes and he was another great guy. Try to help me with the car at first to try And start it which he didn’t have to do and after a failed attempt at a boost even thought my wheels were locked he towed from behind which can be very difficult if you don’t know what you’re doing and then backed it into my driveway in one shot. Very satisfied because I googled out of nowhere and hit the jackpot. Best Towing Service I ever had in 54 years on this earth . S fee steps above the rest. Highly recommend them.
Very reliable, fast service, and a real good price. My car was towed as fast as i could imagine with reasonable price. and i Will definitely be contacting you Again when Needed. thank you RAY you are the best.
New York’s Best Towing Company!!! My car is a new push button start & I lost the key. No way to start AT ALL, the car is a rock. I shared these photos below with Owner telling him this was going to difficult and this is the path we will need to take. He confidently said, “we can get it out” I was skeptical of his confidence. Boy I was wrong! Ray showed up and brought Jonas to help since it’s a 3 man job. We got this thing out and it didn’t take that long! Ray brought me and car over to dealership and gave me a lift back! They were kind and efficient and professional. Support these guys! They are a family business and very good at what they do.
Ray was very professional and careful with my motorcycle. He strapped it very securely and padded areas that might rub. He even sent me a picture of the bike safely dropped off at the shop. I would recommend him to my friends and family.
So great! My friend's husband was out of town and she needed me to move his car for her (she doesn't have a license) so they wouldn't get a ticket. Turns out, a light had been left on for days in the car, so it obviously was dead. It was after 7 on a Thursday night and most places were closed, and everyone who did answer said we were too far away. Hook & Go was the fourth company we called, and they were at the car within 20 minutes. The man who came was so nice, and he even came back to jumpstart the car a second time after he drove away and I (like an idiot) pressed the push to start button out of habit, turning the car off and leaving it dead again. Would definitely recommend these guys!
Excellent service! Fast! A vehicle blocked my driveway at the middle of the night during a snowstorm. After the cops ticket the vehicle, I called and the guy came in 25mins. Highly recommended.
Very fast, responsive and friendly. They took utmost care to make sure the motorcycle fit on their lift and got to the destination with careful driving. Wish they had motorcycle specific tow trucks though- would make everything faster and safer.
Hook and go towing is amazing. The first time i used them i just randomly called them cause i found there number online. My first experience was amazing. Ray is absolutely great. I had to use them again a couple nights ago when my rear end broke. Ray was litetally there in under 2 minutes and had my truck up and ready to go in seconds. Timing and price is always great. If i ever need a tow again i will be definitely giving them my business.
Someone else pointed out the fact that driver Ray has the skills! We have a location where people park and block our driveway A LOT. It is very frustrating to me and I'm SURE I'm known down at the local precinct as an EDP(Emotionally Disturbed Person)! Once we got the car ticketed, I called a Hook & Go competitor who told me he couldn't hook it because there was a car parked in front of it. Duh! You know, Ray has the equipment and skill to slide that Hyundai SantaFe sideways a few, then hooked and impounded no worse for the wear. Thanks guys. See you next time.
Two days ago my muffler fell off and I was stuck on 86Th street, I called Hook & Go Towing and they were there in less then 15 minutes. Ray is professional, reliable and personable. He was extremely helpful and compassionate given the fact that I was with both my children. I would definitely call Hook and go Towing again if I get stuck and I will recommend him to my friends!
My car died on me a couple of weeks ago right after crossing the Williamsburg bridge, and being from Boston, I had no previous experience with any towing companies in Brooklyn. After being treated pretty rudely by a couple other companies that I called, the dispatcher at Hook & Go was friendly and professional, as was the driver when he arrived. Hook & Go is a good name for this company because the driver had me hooked up and ready to go in almost the blink of an eye. Serious skills!
Since I didn't know what was wrong with my car I needed to go to a garage. As I said, being from out of town, I didn't have a regular garage or know anyone who could give me a recommendation, and was honestly worried I was gonna get ripped off. The driver took me to a garage with whom they work regularly and they were able to diagnose and fix the problem extremely quickly and efficiently. Fortunately it was just my alternator belt that broke and it was a relatively quick fix, but they could have easily scammed me by telling me that I needed a new alternator or battery, but they didn't, they were straight-forward and honest with me.
Hook & Go made my life a lot easier that day, and I would recommend them to anyone who finds themselves in the unfortunate position of needing a tow. Thanks again guys!
For Father's Day weekend I flew in from Texas to spend some time with my family in New York. Sadly, on the way from the airport we caught a flat tire. We were able to get out of the highway safely and immediately we called Hook & Go Towing Service. The dispatcher was polite and professional. The driver that had arrived was courteous and helpful. He changed the flat tire for us and within no time we were back on our way. Thanks again to Hook & Go Towing Service I would recommend you to anyone !
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