Parts Authority in
Brooklyn (NY)

What clients say about Parts Authority in Brooklyn (NY)

• Antonio Saliba

  Placed an order didn’t pick it up in time, guys helping me were super helpful and were able to locate my parts. Great customer service, highly recommend.

  Sep 09, 2025
• frank GT

  The worst customer service, rude and lazy people.

  Aug 22, 2025
• Mahmod

  Bad service

  Jul 17, 2025
• J Goldman

  No service. No Apple Pay accepted.

  Jan 29, 2025
• Jake Frishberg

  Great fast service and affordable. Stopped in for a few parts and was surprised with how helpful they were at the front desk, and pleasantly surprised when I got my invoice. I will be returning for my future auto parts needs.

  Oct 03, 2024
• Men

  Is bad customer service Is overprised Rude manager Never again

  Nov 17, 2023
• R M

  Easy access, Great costumers services

  Aug 29, 2023
• Joanne Diaz

  Great prices and superb service.

  Apr 24, 2023
• Angie Cabrera

  My husband went today and they treat him so bad he said that he didn’t want to work he was on his computer chatting and didn’t want to pay attention he was so racist to my husband my husband wanted help and the guy didn’t want to help at all

  Aug 10, 2022
• Robbin Davis

  Any part for good prices check them out plenty of locations

  Sep 02, 2021
• Premium Domains

  Disgusting and terrible people.

  Jun 24, 2021
• Ran-d Roberts

  I spoke to someone over the phone, 2 days prior making my way to the store. I was told by an employee at this location (I forgot his name) they had every part I had enquired about, I even asked hime if he was sure they had the parts... I got there to pick up the enquired parts, but they had none of the parts I had asked for... I was a bit upset. The customer rep said "I dont remember telling you we had those parts" Well after that comment, I made up my mind I will never be dealing with them again.. I went Auto Zone, they had all my parts, and they were life time warrantied.. So thank you parts authority...

  May 08, 2021
• ds shary

  They Rob the people in the daylight..... they won’t tell you Star policies before after that they sell almost 3 time prize and no return no exchange no refund no store credit they robbing people like that

  Jan 05, 2021
• 90 Glock

  All the people working at Parts Authority are the best they are very helpful and they know what they're doing

  Dec 16, 2020
• Rosaura Rivera

  Great

  Sep 12, 2020
• Olivia Angel Lowe

  Ismael Melendez service was horrible. He needs to work in the back packing boxes. He is slow and incompetent. Do not support this auto parts store. They have no customer service skills and they take ten days to process an order. He also holds onto your card too long and goes to the back. They are not making proper accommodations for these unprecedented times.

  May 29, 2020
• Stef Simm

  Bad customer service...

  Apr 29, 2020
• Michelle Matos

  I just called to look up my part that I need to buy . A man picked up said that he had it in his store in long island city and price. I said thank you . Then he just changed up on me so rude. I didn't even ask if I can pay for it over the phone so that I can just pick it up, or anything . Not even going to get it from here now .

  Mar 21, 2020
• Kouma Babine

  I ask for job driver,. I wait for answers. Thanks o/?

  Mar 19, 2020
• Luis Arellano

  Good service at the counter

  Oct 14, 2018
• Christopher Belmonte

  Best place for quality parts

  Feb 17, 2018
• el negro la magia

  The best prices of parts good enviroment friendly people

  Feb 23, 2017
• Jay

  It's a good site to see

  Feb 01, 2017
• Joel Silberstein

  A1

  Nov 14, 2016
• Nachman Pinter

  Good service

  Dec 29, 2015
• Jorge Bonilla

  Quality products Well experinced parts support personnel and professional sales team. pleasure to do business with. oh best local prices.. recommendable.

  Dec 04, 2014