What clients say about nicolette towing in Clifton (NJ)
Thanks to Nicolette towing's super fast service and excellent driver, I was saved from a flat tire in a dangerous spot on the Parkway with cars whizzing by at top speed! I am eternally grateful to AAA for arranging this service call with Nicolette!
Hello everyone, my name is Robert with a MB movie and storage at Garfield, New Jersey. This is gonna be a very weird review for the simple reason. That Nicoletti impounded my truck And to be honest, they went above and beyond. Because my truck was not able to start. They let me leave it there overnight. Danelle was very kind and very professional. I thank them much and this is very strange from a person being impounded
Truck My truck wouldn't start and shw was kimd enough to let me leave the truck overnight at no additonal cost to me. Hats off to the company.
Called to get info on my car an the lady that picks up the phone is no help n it’s rude unpleasant doesn’t wanna help at all I don’t understand if u don’t wanna be helpful why work in customer service this is not the 1st time we have problem with this company
Dishonest untrustworthy, a bait and switch operator. They exploit you when you are most vulnerable, when your car is disabled. Do not trust especially if they show up on the garden state parkway, call for another tow company. It will be well worth your wait.
My car was in need of a towing service from a no-fault accident. I did not have a choice in what towing company to use. They just showed up! My car was in need for repairs and stayed on their lot until another towing company picked up the car to the repair shop. This towing company is closed on the weekends so they can accumulate storage fees on the car. It took close to a week for the vehicle release form to be email to them. How convenient! This is terrible! How dare you taking advantage of people's wallets especially during a pandemic!
Had an excellent experience with Donnie from Nicolette today. Had to be towed off the Parkway. He was calm and very professional. Made a stressful situation almost pleasant. Thank you Donnie!!!!
Where is the zero star option when you need it? I hate this place. The lady who sits in the office has to be the rudest person that I’ve met in my entire life. Got into a scary accident and she made my experience a million times worse and stressful. Her attitude and energy is just disgusting. She is clearly miserable with her own life.
Good luck getting your car out without getting the runaround. The storage fees are ridiculously high (45 a day) and the woman in customer service is extremely rude.
The lady that stays in the office is extremely nasty. No sense of costumer service and of course have no idea of basic customs and manners. Besides keeping the place non presentable to the public, there's no good way to do business with that company.
A very nasty woman. I think she's a kind of woman not suited for that kind of job. If she was the owner of that towing service, she should be very ashame of her attitude to people.
Wow..incredibly rude attitude. AND I had barely changed my tone with her. Monotone speaking like an adult with this woman on the phone and she had the audacity to give me an attitude. Once again no sympathy. I just had some questions to ask and she was so rude I will be filing a complaint to her superior and I will be writing many reviews about this place telling people TO NOT go here at all for any services. What a nasty attitude and a B****
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