King Towing JunkYard in Jersey City (NJ)

As many others have stated this company has terrible practices. I did make a mistake by parking in the fire lane... for 5 mins. I ran inside picked up my food and rushed out. My car had DISAPPEARED. They stake out by the newport mall area to tow vehicles. Please be careful everyone they don't have integrity. they didn't even follow protocol on towing my vehicle. There was no police report made for me to find it. It was just gone. Thankfully I called mall security and they must have had this happen often because she knew exactly who to call... There's no way the mall called the towing company and they came that quickly to tow my car in 5 mins...they are stealing people's cars to make a profit. Which explains why their rating is extremely low on here. Where they park the vehicles is ridiculous as well. Its an EXTREMELY small parking lot making it HIGHLY possible for your car to get damaged as another poster on here showed their experience. If you're looking for a towing service this business tows. If your looking for a business that is supported by BBB look somewhere else! They aren't even supported by BBB...

As explained by all the comments before mine, this company is engaging in highway robbery. They pounce on this particular parking lot where there is no signage when you enter or anywhere near where the car is parked. The lady on the phone was the worst, they only want cash, and they charge us for 2 days even though the car arrived at 11:55pm.

Useless Scammers who will take your car in less than 5 minutes. Asked for a receipt and they can’t even send that. Worst business practices I’ve ever seen any company use. Beware leaving your car by the Newport area. Beware, they are immortal and are lucky they are still walking and in business.

The place they keep the car is not even legally should be allowed by any towing company. I am going to submit report to Better Business Bureau and I will take legal action against them and the mall who give them contact for towing service. They damage my car and when I start complaining instead of being professional they try to be rude.

The employees believe that it’s funny and comedic when people come to claim their vehicles after they are towed. I suppose making money by getting a contract from the city is insufficient, rubbing salt on people’s wounds is what gives them real joy.

They are horrible!!!! The sit and watch and plot to tow peoples cars. I was literally parked in front of my residence bringing groceries into the house my dog was literally in the car and they still towed it with my hazards lights on. I have filed a complaint with the better business bureau. The property manager didn’t call nor did concierge or anyone else.

I would give this company a huge NEGATIVE FIVE stars if I could. They hire the most unprofessional drivers. At approximately 8:15 pm tonight, one of their drivers aggressively and dangerously cut me off going up the ramp off of exit 15E going towards Jersey City. If I didn't move to the right as I saw him speeding right through the tolls (supposed to be at 15mph) coming towards me, he would have definitely crashed into my car causing severe damages. As we passed him going into 2 lanes towards the Kearny area, he decided to flip me off for honking my horn at his dangerous maneuvers. Then as we reached the red light right before the bridge, he flipped me off again as if I was the one at fault for his impatience and incompetence. This company needs to hire professional drivers who properly represent their name because that driver was doing that in their tow truck which he probably doesn't even own and would expect the company to pay for all those possible expenses in damages and he would not have cared. Terrible! If that's who represents your company and you allow it, I would never recommend anyone to use this company for our businesses or personal use. I have a video of the entire incident and I recorded the driver flipping me off (2x) and the whole vehicle. I am reporting the driver and this company to the Police. Thank goodness I was able to avoid his bad driving and I made it home safe. It could have ended differently with people like him behind the wheel. Unfortunate, sad and just plain old pathetic. I DO NOT RECOMMEND!!! THUMBS DOWN!!!!

I went online and used AAA. This towing company came. The driver was so polite, patient and nice. I hope I never need a tow again but if I do I will be calling this company directly. They are five stars!

I was rightfully towed by this company in early February 2022. Upon retrieving my vehicle, I noticed the rubber trim in the driver's side window was hanging from the top of the door. Additionally, the interior of my vehicle was covered in dirt matching the handprint on the window. The owner or manager that answers the phone confirmed that this company broke into my vehicle in order to disengage the parking brake. However, I noticed this same dirt all over the vehicle - including areas nowhere near the parking brake. I had to pay hundreds of dollars to repair the trim and get the interior detailed in order to get the dirt out.

This place is absolutely doing illegal dealings! I am HOMELESS and they impounded my car with my animals in it! They did not check the vehicle to see if anyone or an animal was inside. Had my cats died I would have had a really strong case to shut this place down. But mark my words anything I can do now to bring this place down I am going to do. They told me one price the day it was impounded and what it would be the following day. Went back the following day and they boosted the price by almost 20 dollars more. This is a tactic to try and keep the vehicle. The “ugly bald guy” told us that he can take the money for the impound and hold on to it and then said if you can’t get the tow truck I can’t give it back? These people try to keep your car! They did not care that I live in my vehicle and have nowhere to go. I can’t believe that this city has a contract with these criminals. They are unprofessional! The “ugly bald guy” handed me a paper to sign for the release and as I handed it back through the window he snatched it out of my hand. As we were getting the car towed, they were peering in and laughing as if they took something or just laughing at my situation. Which I could die. On top of that, everyone that works there looks illegal and doesn’t even have a certification for their job. I know this because my boyfriend asked them for a job just to see and he has his cert. from ford. They claimed he was over qualified aka LEGITIMATE! This isn’t over and I will absolutely promise that I will get people to listen and look into this company. You can’t get away with illegal dealings if you are attached by contract to the city government and not get audited. They messed with the right one this time because I hold people accountable to the ugly things they try to hide. I will tell my story to anyone who will listen and enough noise will start to gain traction in the right places to take this place down. I had the last laugh though because guess what YOU DIDN’T GET MY CAR! In fact, I was laughing with my head out of the tow trucks window all the way out of their hole on the wall establishment.

TOW SCAM at Newport Mall towards delivery drivers, specifically. Don’t trust them and avoid them or you will be scammed too!

Scam. Stealing peoples cars and getting away with it. Their hours aren’t put up on here. It’s cash only which the woman on the phone conveniently forgot to mention. I swear they got someone sitting in places to report so they can get more money. Damn shame we live in this hellscape where this extortion is allowed. The guy also kept jacking up the prices.

fast & professional service.... have used them several times. prices were always the same. They do not price gouge or take advantage of people and bad situations. Highly recommended.

Thieves who towed my car in a matter of minutes… while I was literally shopping at shoprite and worse ShopRite was least helpful in this matter. All I did was ask for the procedure to release my car… and the bald spectacled guy started yelling that I was giving his employee a hard time. He continued to yell and make a scene the entire time that he was doing me a favor by releasing my car on a Saturday… the yelling and physical demeanor was so scary that I was worried i could have been in physical harm! These crooks ruined my entire day and got me traumatized!

10/10 never seen such clean tows from a company with such efficiency or care 100% recommend

AVOID THIS PLACE AT ALL COSTS: If I could give this 0 stars I would. Nothing these people said makes sense. They couldn’t tell me why the car was towed. Told me i was not allowed to call AAA to the lot as we are parked next to a AAA car. Then they told us we couldn’t drive off the lot and we had to call a different towing company to tow the car 25 feet off the lot so we could leave because they also wouldn’t tow it off the lot. A classic tale of New Jersey robbery and tow companies and police in cahoots.

Three weeks ago I had to call Triple A for my car to be towed . My tire went flat while I was driving. It turned out that my Civic SI did not come with a spare tire. The driver that was dispatched , his name was Ezza , was very professional and knowledgeable. . It was 2 am in the morning and I was stranded by a gas station and having tow driver that handled himself professionally, made the whole experience less scary. He was great. We want to send him a charka bracelet so that he can have positivity just like the positive experience that I had. I highly recommend King towing to anyone that needs assistance on the road.

Parked my car for 5 minutes in the Shoprite/BJs lot when I had to run to the store, and these crooks just towed my car. When I got to their office on Tyson Lane, the ugly bald guy with glasses (who kept on munching on Doritios the entire time I was there - it was disgusting) there who called himself the manager of that place was so rude, it was hard to believe such disgusting people are allowed to exist. He didn't listen or tried to listen to what I had to say. What's the point of parking in the Shoprite/BJs lot when your car gets towed when you're in those exact stores??? These guys are crooks, thieves, and the most pathetic people I have ever seen. That ugly bald guy with glasses deserves to be without a job. I wish that happens one day. He ruined my entire day, and week.

So my car just dies out of nowhere while I'm driving along. AAA sent Wilfredo out to me with a flatbed. First, he was there within minutes, which is the fastest I've ever had a AAA driver show up. He drove my car and I all the way back to PA! Was friendly and professional. He took great care of my car even though it's a complete beater. He let me ride through the toll on his EZ-Pass even though I had no cash on me! Then, we get to my buddy's shop, and it's in this tight little alleyway which I know tow truck drivers hate because it's real tricky to get in and out of, dude just sent it, full confidence in his trusty steed. It was sick. If you use these guys, definitely ask for Wilfredo. He's good. Chill guy too. Thanks King's!

Arranged a tow service through AAA and King Towing was given the wrong contact number. Thankfully the service provider from King Towing was patient enough to wait. The tow was much appreciated and my car was transported safely to its destination. ⭐️⭐️

Worst experience ever!!!!! They called us a moron and cursed at us for asking them a question. We drive a Tesla and now the car is having issues and is making sounds directly off the lot.

This place is a scam. If you park by BJ’s/shoprite be careful because they have tow trucks waiting to tow cars at random. I was a customer at BJ’s and they said that management called my car in. Within the five minutes of being inside BJ’s? And I’m a BJs customer? The math doesn’t math here. You can’t do anything about it with the police because they are the tow company for the police It’s really really sketchy and dirty buisness.

I was parked in the ShopRite lot literally shopping in the ShopRite when they towed my car…15 minutes after I’d parked it. Then, they wouldn’t release the car to me because my husband’s name (same last name, same address, both listed on the insurance) was on the registration, not mine. They’d only give me the car if I paid in cash. A rip-off all the way around.

This review for Kimberly. The kindest and most helpful person i ever met. My tire was flat and I was on the side of the road. She stopped for me and helped me Change the tire since I didn't have the tools to chathe tires. Refused any money from me. I'll be remembering this kind move for ever really appreciate it Kimberly.

Terrible company they scratched my car Latino person ruge . Need close this company . Very Very . People no contact them

I just narrowly avoided having my car towed by these crooks. I parked my car for only 2 minutes, to stop at BJ’s. I work in the area and the lot I parked in is public to employees who work in the building. However Once I got out of my car, the tow truck driver was aggressively telling me he had to tow my car for parking illegally, when I was not illegally parked, and I was only there for barely TWO MINUTES. He then tried to tell me it was timed, and tried to give me excuses as to why he was towing me, when I didn’t park illegally as I work in the area.Then I told him I was leaving to which the driver tried to block my way, to prevent me from going to my car, and I told him this is harassment to which he replied he would not allow me to drive away. I told him this is my property, and I would never park in this parking lot again, to which the driver callously said “Good job buddy” I have never been so appalled at the level of hyper aggression and callous disrespect from King’s Towing and for customers and for people of Jersey City. Please be cautious and aware of where you park in Jersey City and steer clear and drive away if you see any of these trucks. Their reputation speaks for itself as they have been sued many times. Do not ever do business with these crooks , and never ever give these people your money, I am at a complete loss, and I hope this place goes out of business, as I am now afraid to park anywhere at all in Jersey City because of these crooks.

EVERYTIME I CALL THEY ALWAYS COME TRU EVERYONE ELSE ON HERE WITH BAD REVIEWS GOT THERE CAR TOWED FOR PRIVATE PROPERTY STOP LEAVING YA CAR IN A LOT FOR ANOTHER PLACE STOP BEING CHEAP PAY FOR PARKING