What clients say about Supreme Towing & Recovery in Manchester (NH)
These folks saved the day after I had to ditch my car on route 93. Took me and my car all the way back to Boston for a very competitive rate. A true asset to the community.
Not so Supreme Towing....
This company towed a truck to their lot instead of to the house because he said the 18 year old driving the show truck got an attitude with him. Charged 85.. for storage, 407.00 for the tow...milage and a few other ridiculous charges. Mother and son showed up to pay and pick up and outside the gate, called the cops to say someone was breaking in....damaged the truck when he towed it. Horrible customer service, ridiculous charges, and overall Horrible interaction.
I was unfortunately in an accident and the trooper called this company to help tow my vehicle. They were so kind to me! Checked how I was, helped me get the stuff from my car the next day, and asked again how I was doing.
The crew here really cared about me and my vehicle! They cleaned the snow off of my car before pickup and after a personal incident occurred they were phenomenal with making sure that I would still want to come back to them in the future. This was much appreciated and would definitely make me confident in using their services again!
So I just want to start off by saying that the owner and his driver were great guys. I absolutely recommend this company. The part that wasn’t great was the fact that I was quoted a certain price that included changing the tire. While there was an attempt, the tire was unable to be changed. The part that wasn’t kosher, is that it was decided without my knowing that we were going to meet in the middle with the price. The price was already without the tire change about what you would pay for a low end attorney for an hour and I got less than One hour and not quite 5 miles, it was a hit. All that being said they definitely got me out of one of the more dangerous spots that you could blow a brand new tire on this particular stretch of highway. So instead of being shitty over a few dollars I’ll take it to the people that put four new tires on my vehicle less than 300 miles ago and almost took me out at 7:45am. Five stars to Supreme…
Extremely bad service when towing my vehicle. Both the driver and office operator were both extremely rude and unhelpful. Plus this company is EXTREMELY overpricing when it comes to even the simplest tows.
Worst towing experience possible. Waited 1 hour and eventually after calling multiple times it was a no call no show. Would call this the most unreliable tow service in New Hampshire.
Legit the worse towing experience I’ve ever had. Disrespectful, took hours, charged me tons of extra money then promised. Scum is the only way way I can describe supreme towing in one word.
Actually I didn't get a chance to use them. I was stuck in the middle of Colorado Blvd in 25 degree weather. My warranty company called Supreme Towing - I received a text saying they would be there in 90 minutes. 3 hours later, no show. I called and the voicemail was full. I called an hour later and someone answered and was rude when I asked for an ETA. He yelled "the driver will call when he's 15 minutes out". After 6 hours I finally asked American Auto Shield (great warranty company) to cancel. They called Legacy Towing who arrived in less than 45 minutes. Their driver was so polite and professional.
Almost got creamed by one of the drivers who took a left hand turn from a straight lane, beeped in case he didn’t see us and he flipped us off. Called the business to report the reckless driving and the driver answered yelling. If my car were on the tow truck I would want to know about the reckless driving and personality of the driver. Suggest using another company nearby such as Allstar or J&M :)
They towed my car from a parking lot that wasn’t properly marked. (I’ve been parking there for over a year and never had a problem before) Then when just trying to find out where my car was to pick it up in the AM they hung up the phone multiple times and wouldn’t answer calls after was attempting to call back. I know I’m upset for having my car towed but this is bull...
I've had three vehicle issues between my work truck and my girlfriends Jeep in the past three months. Every single time I've called Supreme, Bob has moved hell and high water to make sure we got home safe and my truck delivered without us freezing to death first. Outstanding personal approach and quick response. Highly recommend.
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