Paul and Mike are the best in the business. I had a full new set of trailer tires in less than 1 hour. I could not recommend this specific location any higher. 5/5 service.
I called at the last minute and you guys were compliant to help me out and get my oil changed and my tires rotated with less than 35 minutes. I appreciate that I will be coming back. Thank you.
I was impressed by how quickly my new Rv tires arrived. Paul was pleasant, and ordered the tires recommended by my mechanic. I would go back the next time I need my RV tires replaced.
Update:
Took it in to have the repairs we talked about and again WOW!
I will recommend them to all my friends.Sameday appointment back by the end of the day!
A different shop told me I had an issue. Wanting to stay local so took it to my Local Meineke ( in Boulder City, NV), and WOW. Not only did they check and fine the other shop gave me incorrect information they showed me a different problem and we made an appointment to have it taken care of. Trustworthy in a in a mechanic is a must!
I was contemplating buying a VW Passat but had some concerns. I took the car to the shop for a pre purchase inspection. This shop saved me from buying a lemon. It had a bad oil leak, needed new tires (dangerously bald fronts), had a transmission code etc. As a woman living solo in the desert I need dependable transportation. They saved me a lot of headache. Highly recommend. Will bee back! Thanks!
Very friendly and fast but was a little disappointed that they didn’t fill my windshield washer fluid up. I thought that was fairly standard on an oil change. But overall I’m happy with them.
Very friendly and knowledgeable. I was given a quote for services they deemed necessary and after accepting and refusing which jobs I wanted done they completed them quickly.
The guys at Meineke are amazing. Very friendly and helpful and did me a huge favor fixing my car. They fixed an issue I had on one of my tires that Firestone across the street wouldn’t do and I bought my tires from Firestone. The last 2 sets of tires I got from Firestone and they would’t even attempt to fix my tire. Meineke just got them a new customer in me and I will not go back to Firestone. This is twice Firestone has refused to fix my tire. All they wanted to do was sell me a new one and make up excuses. Thank you Meineke, you do solid work and I really appreciate your customer service .
Got a flat, came in for a quick repair, super friendly staff. Very attentive of all your needs and they don’t try to upsell you on unnecessary stuff at all. Would make the drive to visit again!
I went in for an oil change and tire rotation. I was very disappointed to see one mechanic working that day. I honestly believe it is unacceptable that one mechanic is doing all the work. If staffing is an issue the responsibility is on leadership. Get out of your office and get in the garage and help this man. It’s clear he is being overworked, hot and struggling. Get your hands dirty with him. My frustration goes to leadership and you guys need to take some responsibility. I’ve been a customer since it was formally George’s tire and auto. Very disappointed.
Meineke in Boulder City provided clear communication to me (manager Eric) while my car was being assessed and then repaired. The entire staff was also very kind in that the timing of the repair happened while I was visiting from out of town. Professional and timely work by technician Peyton. Everyone I encountered at Meineke Boulder City was professional and exceptionally kind. Highly Recommended!
I had an amazing experience at this location!
From start to finish, store manager Eric kept me informed of all activity and services being performed, by technician Payton. I had a few issues that needed some resolution, and I was very impressed by the amount of care and consideration that went into my repairs.
From the diagnostics, to the cost, to the timely manner of which completion of services were rendered, I am very pleased and would highly recommend this team.
I will definitely be returning, for any future needs. A+ service!!!
I’ve come to this location multiple times in the last year for several oil changes on my vehicles. They also patched a tire for me free of charge a few months back. Nothing but good and fast service. The new manager Eric is also very friendly and helpful.
Absolutely phenomenal customer service and work ethic. I was helped by Payton, he was so kind and you can tell he genuinely cares about what he does. He went completely above and beyond. I will never go anywhere else now. Highly recommend. If I could give more then 5 stars I would. Thank you for all that you have done.
Wow, this place is one step away from being a school project at auto shop in a high school. The quality of work is sad. The Attitude of the employees are sad. I am tired of giving them chances. Thank goodness we have other options in Boulder City to take our cars (all 5 of them) to somewhere else. I will not be back! Not even if you paid me to bring my car here!
We’re from Pennsylvania and were road-tripping from Las Vegas to the Grand Canyon when our rental car started making a concerning noise from underneath. We had no clue what was going on, and being far from home, it was pretty stressful.
We found a Meineke nearby—but it was only 20 minutes until closing. We weren’t sure if they’d even help us at that point, but the 2 mechanics there was great. They didn’t hesitate to take a look right away and found that the oil pan cover wasn’t secured properly, so It got loose. They told us that the last mechanic who did the oil change didn’t secure the clips that holds the cover, so it was dragging on the road and causing terrible noises.
Thankfully, it was a simple fix. They removed the loose part, advised us to report it to the rental company and say "I paid someone to take it off so that it wouldn't cause any further damage", I was back on the road in 10 minutes. I asked how much, and he told me to name a fair price—I said “you decide,” and he said "20 bucks," which was exactly what I had in mind too.
Super professional, straightforward, and very honest guys. A super solid experience.
The manager Michael was very professional, accommodating and more important he was friendly and honest about what was needed for my car which I very much appreciated. I will certainly return to complete the repairs in very short order. His staff were great and I couldn't be happier with the overall experience.
Went into the store for an alternator, which service was great. After driving 15 minutes from the shop, the engine overheated and I pulled over and called the shop to advise them of the issue. After letting the engine cool, I noticed whatever mechanic snapped the radiator hose so I had to get it towed to the shop but by then. They told me to save towing receipt, and they replaced radiator and head gasket but now say my engine is blown (shot). Their store manager Tom just quit as well that was handling this & their stories are false and no longer taking ownership of their mess up that caused all the problems that followed. They even left the engine cover when replacing my alternator which they confessed in the beginning after my engine overheated. Small claims court and lawyer, here I come.
Really great people! I normally go to a Meineke in NLV, but I broke down and ended up in Boulder City. My insurance ended up towing my car to the dealership for repairs, but Amanda and Joshua were so awesome that I returned to them for my regular service!
I went to Meineke in Boulder City to have the front brake pads on my 2020 Subaru Outback replaced! Price was 60% below dealership! In addition I waited a week to write my review to see how the job would hold up! Happy to report excellent service and brakes are in tip top shape! Lastly, service rep was knowledgeable and friendly! I will most assuredly use their services in the future!
Regards,
Brian
Boulder City, NV
I was traveling to Vegas for a girls trip and my low tire light came on. Found a nail in my tire, went to another retailer and there was a 3 hour wait. I called meineke and the guys told me to come over they can get me in for a quick inspection and repair if needed. Manager Josh was kind and a man of his word, he got me in right away. Ashton repaired the tire quickly and was super professional. I cannot overstate how much I appreciate them taking care of us. 5 minutes and we were back on our way! Thank you!!
Got a flat on the way to the lake around 9:30AM. Stopped to get it fixed, thinking our lake day was out now. To our surprise it was a quick fix. They patched it and we were on our way within 30 minutes. Prompt, friendly service! Would highly recommend.
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