What clients say about O'Reilly Auto Parts in Boulder City (NV)
Its an ok automated store.staff isn't the friendliest in town.but if you need autoparts then this is one of the places to go.again staff isn't friendly enuff and when they .it seemed forces.sorry O'Reilly just being honest.
One of the best O'Reilly auto parts I've been in over my +25 years getting parts for vehicles. Always nice and professional, knowledgeable staff and never a big delay on parts if not in stock. Thanks guys.
This place deserves 5 stars hands down, but Jim gets 10. Our Cadillac blew the water pump 15 miles south of Boulder, Jim got us the parts we needed by 3pm and we were back to repair the car. Well it wasn't the pump but the belt and we had no idea what we were going to do. I'm NOT a mechanic, and know just enough to get myself in trouble. Jim went above and beyond to ask some questions and help us out. We got all the tools we needed from Jim. He was courteous patient and very kind. Thank you Jim.
I want to take the time and highlight the great customer service offered us today 09/02/25 by an employee named Mason. His positive attitude helped us when we were stressed out on our way to Vegas and our pickup overheated near Boulder City. I wish more stores had great employees like Mason. Thank you.
Omg I want to cry I came to have my battery tested and this amazing lady she has blonde hair I can't remember was so freaking nice to me! I was getting ready to leave and mason said hey we found your information for a warranty your husbands name was spelt wrong I have 2 buy new tires to take my son to the opening of the bears football tournament in mesquite and their was no way I could get tires and a battery!! I want to say thank you so much you have no idea how nice you guys were to me and how that made my day 10x better. I sat in the car as they changed my battery with tears because they were willing to do whatever to help me! Thank you!!!! Oh BTW O'Reilly if you want to sponsor the bears football team we would love to have your company 😉 especially after the kindness they showed me today!! That's what this town is about and thankfully mason wasn't giving up till he found it... 🙏🙏🙏🙏🙏
My car has been slow to start for a couple of days. When I arrived Mason seemed to be the only one there, and instead of just selling me a battery he made sure to test the old one first to verify that I more than likely needed a new one. He provided a few options depending on my needs. With the store being as busy as it was he was still pleasant and professional while installing my new battery. I was very pleased with the service I received.
Jim and the management are GREAT. They go above and beyond for their customers. We got stranded up at Hoover dam and they were able to deliver the materials we needed to get our truck fixed!! Would give 10 star review if possible.
I wish I had gotten the gentleman’s name, but the service was AMAZING. He went above and beyond to help us find what we needed so we could fix our car and get back to heading home. Highly recommend.
I came in with a bad battery and the staff tested it, honored the warranty, and helped me install a new one. 5 star customer service. I really appreciated the help. Big shout out to Nicole!
I just spoke with Angelo about some parts that I needed that I couldn’t find at any other parts store. He was more than helpful. He asked all the right questions and made sure if they didn’t have a part they would have it ordered for me which I really appreciate that. He was also very knowledgeable about the parts when explaining them to me
So, picture this: I stroll into this auto parts store expecting the usual mundane experience, but boy was I wrong! They were so eager to assist that I half expected them to break into a cheerleading routine about spark plugs.
Now, picture this scene: my car's check engine light is glowing like a miniature sun, so they whip out their high-tech scanner faster than a NASCAR pit crew changes tires. Turns out, the culprit behind my automotive drama was none other than my rebellious gas cap—apparently, it thought airing out was more stylish.
Finding a store where customer satisfaction is more than a slogan is like discovering a unicorn giving driving lessons—it's rare and absolutely delightful. If you want service that's as entertaining as it is informative, this place is your ticket to automotive enlightenment.
This place is amazing. We got a flat tire while on I-11 south and had to pull off into a parking lot about half a mile down the road. We couldn’t get the lug nuts off to put the spare on and called our roadside assistance. We were ghosted by three different services and finally just started calling mechanics and auto parts shops in the area to see if anyone could possibly help us out. We had our dog with us and it was getting very hot, so we were beginning to panic. This O’Reilly was amazing, the manager I spoke to immediately asked if we had water after hearing we’d been stranded for over 4 hours in the heat, and sent someone out to help us within fifteen minutes. Thomas brought us water and managed to get the spare on and we were quickly on our way back home. They didn’t charge us anything (though I did send Thomas a tip for his help). A huge shoutout to the manager and Thomas for the help and the restoration of our faith in humanity.
8-21-22
Stopped in on our way back to Vegas because our check engine light came on earlier in the day.
James was awesome and very helpful!
He hooked up the diagnostic meter to find the issue.
Once he got the codes he gave us a print out to take to the repair shop.
We did not buy the part here as it is something we need to have performed by a certified shop.
We really appreciate the level of service we received here!
Highly recommended! 👍
Christine and James are awesome, very friendly and helpful. Due to recent car issues I've had to spend a lot of time at this store and they are always so nice and helpful.
Went in because of check engine light was on . My car . The kid . Working there . Put the code reader on my car . And . Came back with list of codes . Gave the codes . But failed to tell me what the codes were . And what was wrong . ORieleys. OReallys. What wast of time . Thanks . Mason. Auto zone . Took care of me . Auto zone Boulder city . Best in parts services . And costermer satisfaction . Garreeteed...
This review isn't recent. I went there for the first time to buy a cup holder. Good with greetings but failed on overall customer service. Even when I told them that it was my first time visiting any O'Reilly. Told them what I was looking for. They were kind enough to point out the aisle it's in but failed to check on to see if I needed any additional help. I was technically looking for a specific console type but they were busy chatting with each other.
My husband had to buy a new battery for his mom's van and they were so helpful lending him the tools to switch it out right there. We love everyone at this branch no complaints here, all the staff are very friendly and helpful too.
The employees here are very helpful. I really appreciated the extra time they spent my questions. Also, I'm disabled and was having some extreme pain and one if their employee noticed and asked if they could help me and offered me water.
I definitely will be going back when i need auto parts!
This is one if my favorite auto parts stores. The management is very polite and the store is well kept. Very easy to get to since its right on the highway. The parking lot is spacious and well lit for quick battery changes or other little things
This is my second time using this store and the gentleman at the counter was extremely helpful. They were able to find my parts quickly and help me get sign up on their rewards program.
Been in here several times to get things for my car and truck. Staff is really friendly and can help you get the parts you need or help if you have trouble.
Sign up for the rewards program O'Reillys offers so you can get coupons or credit towards future purchases.
Sales clerk was lazy and made me buy an unnecessary item for my car. The stranger in the parking lot was more helpful than the staff. I didn't even need the part I purchased and the old man behind the counter grumbled about giving me a refund. Will never go here again. They don't know anything about cars.
The guy who helped us here, Brad Hudspeth, was Awesome!!! He got us back on the Road in No Time!!! Made it home for our Big 50th Wedding Anniversary!! THANK YOU BRAD!!!
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