What clients say about Auto Auction of Montana in Billings (MT)
Buyer Beware! Shady Auction!
I bought a '21 Silverado 1500 Green Light 4.6 CR no announcements. Got it to the dealership within a week and did the inspection and found it had a severe engine knock. We contacted the auction but they don't answer the phone, email, or take any accountability. They refuse to take my call, or answer my emails. They do it on purpose and offer absolutely no support or effort in finding a solution. I had to wholesale it at another auction as a red light with annoucements and lost a ton. These guys are swindlers. DO NOT BUY FROM THEM!!!!
My dealership has bought 7 vehicles from Auto Auction of MT and 3 have had severe issues. I disclosed within a week and the auction did all they could to make sure they distanced themselves from every issue. Absolutely no support or effort in finding a solution. I was stuck replacing an engine, repairing holes, replacing necessary parts due to a check engine light... none of which were disclosed despite paying for their "Post Sale Inspection" and buying Green Light vehicles.
I could not warn people enough to stay away from this auction. The quality of their vehicles is subpar and their attitudes towards their customer is abysmal. There are plenty of other auctions out there and any of them are better than this one.
Caution leaving proxy bids. I didn't think I'd make the sale. I did and watched the truck run. Ran the number to the top without anyone bidding on the truck. Got it and bought it for my roof bid. Which is the point I guess. But it is supposed to be based on bidding activity.
They are horrible, they do not care about anything but the almighty dollar. Ask any of their neighbors about the noise 24 - 7. They are out there at 6 a.m. and their delivery6 trucks slamming ramps at midnight or later waking up anyone within a block. Sick of them!!!!!
VERY misleading (dishonest), given equipment to drive that had been sitting for 2 years +, multiple issues, motor replaced 3-4x, transmission leaks, up shift, down shift anytime it wanted, 45-50 max speed empty, no wind makes for looonnngggg days. 3 weeks later paycheck was $700.00, no logs no contract. Just meat in the seat. Dispatch/supervisor no experience (1-2 years). Look for something else before you get hurt or hurt someone else that you WILL be liable for.
This is a dishonest and unethical business. They repaired body damage on my car in their body shop. They fixed the visible damage but did not repair electronic issues caused by the wreck. They use salvaged parts from junked cars. Avoid these clowns.
For a part time auto transporter as I am this summer, they were very professional and quick to help me with paperwork and direct me to my vehicle promptly.
They have over night truck parking. They are not open 24 hours for picking/dropping cars. They have forklift, i think they will help load inop friendly people.
These guys have an excellent program for purchasing used vehicles and test driving in the parking lot and there breakfast and lunch Lobby is back open and apparently they respect folks choice to wear a mask or not
Total Sleazeballs. Bought this vehicle on the simulcast but they "Forgot" to mention in the Condition Report that the vehicle had no brakes, even though it was written on the side of the car. Cleverly avoided photos of the "NO BRAKES" written on the window. Brake job is terribly expensive because it is an Escape Hybrid. To replace the brake regulator system costs more than the entire vehicle is worth. First and Last time I do business with them. Avoid at all costs!
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