This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for Hanser's Salvage and Used Parts in Billings, MT trends positive: quick turnarounds, helpful, professional staff, responsive customer service, and parts located and shipped smoothly. Many note strong communication and that the yard often has what’s needed, suggesting solid inventory variety and decent part quality. Downsides: an isolated report of rude service, a damaged part, and a long wait, hinting at occasional quality-control and timing lapses. Pricing and yard organization aren’t well covered, so certainty there is limited. Overall score: 88/100.
What clients say about Hanser's Salvage and Used Parts in Billings (MT)
"I am very disappointed with the service I received from this mobile mechanic company. I was charged nearly $700 for a diagnostic that was both incomplete and inaccurate. Instead of identifying the actual issue with my truck, they simply gave me a list of three possibilities and left me with no clear answers. My truck is still not running correctly, and I am back to square one, out of a significant amount of money.
It is a very clever business strategy to legally take people's money without providing any actual solutions. I do not recommend their services."
Nice to finally see it in person. Great people good selection of newer parts .very helpful. They really will go out of there way to help you and I strongly recommend this place.happy shopping
I called and spoke to Joey on May 5th for a part that I was needing specifically for a car that I have. Joey got right on searching for it in his yard and luckily was able to locate it for me! After receiving the part I noticed that I was missing a few of the pieces so I called Joey back and sent him a few pictures of what I was needing. Joey immediately apologized and has them on the way for me! You can’t ask for better customer service, thanks again Joey!
Passing thru and needed a multi function switch. Good on the phone, had the part. I wish i could find my receipt or remember the jerks name that did it. Italian name. Tommy? Ending in LLi. Rude attitude before he took forever in the back ruining the part and then selling it to me.
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