Hanser's in
Billings (MT)

What clients say about Hanser's in Billings (MT)

• Marv Rubin

  I had a great interaction with the young driver. After driving 6 miles on a dirt road he was still in a good mood & immediately started hooking up my truck. His expertise was visible from the time he started untill he left. Additionally, he was very social engaging in conversation. I would recommend Hansers in a heartbeat.

  Oct 11, 2025
• Western Pyro

  What can I say other than great folks to work with. All the way down from the call in person to the truck drivers to the women calling back for payment and sending receipt. Prompt professional courteous service. Definitely worth the 5 star!!

  Oct 08, 2025
• Charles Bensing

  Company fully explain why they could not be out right away and told me when to expect someone. They met their commitment and provided the proper equipment and operators so that our RV was not damaged. It was a very good experience.

  Sep 25, 2025
• Claudia Anway

  AJ and Brian went above and beyond to help us when our motorcycle blew a rear tire and we needed to be towed. They were professional and very kind to us.

  Sep 21, 2025
• Andy Fox

  They showed up and time, got loaded and moved very quickly. The guys were super friendly and professional.

  Sep 20, 2025
• Sonya Miller

  It took 2 tow vehicles to get my horse and myself to safety! Both fellas were amazing! Thank u so much

  Sep 20, 2025
• Priscilla Tousley

  They were very easy to deal with over the phone and showed up promptly! And when they showed up the tower was so nice and worked efficiently. I will use them everytime I need towing needs or any other services they provide!

  Sep 17, 2025
• Brian Ashmore

  The driver was very courteous and knowledgeable. He was even able to diagnose the issue with my vehicle before taking it to the shop. Great service! Highly recommended.

  Sep 09, 2025
• Scott Simon

  AJ was absolutely terrific! Encountered a very challenging situation he had not seen before and came up with an elegant solution that prevented any damage to our car. Brenda was terrific at gathering information and keeping apprised. Great experience!

  Sep 04, 2025
• Amanda Powell

  The Hanser's team took care of us quickly with safe and friendly service. On our way home from camping our truck had a radiator issue. They towed our truck and camper home. We were impressed with how quickly they reached us on a Sunday afternoon and how efficient and friendly everyone was.

  Aug 26, 2025
• Tim

  I'm guessing a long wait is normal for the circumstance ,and the price is hard to swallow for the average person...but I had little choice.. great service though from Gabe... professional and personable....we talked on the 1 1/2 hour ride back and he's a really good guy...best wishes on his wedding...

  Aug 23, 2025
• Lori Sanford

  KURT at Hanser's was awesome at helping us out. Very professional and great customer service. I'm glad he was sent to our call.

  Aug 15, 2025
• Shawna Spencer

  The man who helped me and my kids was fast and friendly. Made it less of a bad day for me. I appreciate him.

  Aug 08, 2025
• Cynthia Martens

  The BEST. Gage went out of his way to accommodate us. We were stranded. He made sure we got to a hotel. The other driver that towed our camper was great as well. I can't remember his name. Thanks to the Hamster team for taking care us. Joe and Cynthia

  Aug 05, 2025
• Kristin Fierman

  Jim D. was absolutely amazing and so knowledgeable. He took the time to listen. I was on my way within minutes and I wasn't even late for work! Will definitely deal with Hansers from this point onward.

  Jul 17, 2025
• Michelle bauer

  Giving a 4 star only because I feel I should have gotten a little more for scraping my vehicle. My engine went but there were alot of good working parts. They didn't want to negotiate at all. It was take it or leave it. Other than that , they were very friendly and super easy to work with

  Jul 15, 2025
• John Eisen

  We were broken down and Hansers rescued us. The tow truck driver was very professional and courteous. A very impressive experience. Would definitely use Hansers when a tow is needed.

  Jul 04, 2025
• Lori Anderson

  Our tow driver, Harvey, was very professional and very personable. I felt confident he knew what he was doing .He made a stressful situation less stressful.

  Jun 29, 2025
• ginger larsen

  Anthony, the driver, was so friendly, patient, and helpful when he came to tow my car! I couldn't get my trunk open and he took the time to help with that. He didn't rush me while getting all the stuff out before he did what he had to do. The office staff was super friendly and made sure we were being helped. 10 ⭐'s from me! Thank you so much!

  May 23, 2025
• Cindy Rae Garcia

  They came in a hurry when the other local service refused! My loaded horse trailer slid off the edge of a driveway… that edge dropped into a minimum of 10’ deep ditch He pulled it off with no damage to my trailer which was a bonus! Thank you Hanser’s!!

  May 05, 2025
• Christina Diaz

  Blow out on interstate in middle of nowhere on Easter Sunday. They were prompt and quick and got us down the road Thank you so much

  Apr 28, 2025
• Charlie Willsey

  Our tow truck driver Gage was above and beyond amazing. His conversational skills, personality, and attitude made our bad day a little bit better. We really enjoyed our hour ride from where our car broke down back to Billings, and Gage even dropped us off at a nearby Hotel. Someone get this person a raise!

  Apr 11, 2025
• mark azure

  The two fellas sent to assist with getting my RV to Billings were outstanding, very personable, professional and safety conscious very much appreciate them. The one out of Billings was Owen, I don’t remember the fellas name who came from Lewistown. Brenda the dispatcher was just the same as the two fellas. Thank you Hanser’s Mark

  Jul 17, 2024