My transfer case on my truck blew up Saturday night about 20 minutes south of Billings when I was towing a heavy trailer. I've called 10+ towing companies and the only one that offered to help was this one. Not only guys here helped me to get to Billings, but they also fixed my truck quickly and for a very reasonable price. Overall, my experience was amazing and I cannot recommend this company enough - not only for towing needs but for general repairs as well.
I used them to tow a car to a mechanic! Really nice pricing great communication picked it up dropped it off called in my bill very nice people everyone I dealt with!!!! I will use them in the future.
Amazing!!! I’m a single mom of 3, 2 of my kiddos with special needs, my vehicle was stuck in an alley and this company was the ONLY company willing to help me on the nose. It took maybe 20 min and the service was personable and friendly. Thank you so much! I will be recommending this company!
Excellent experience! They were so great to work with and really went the extra mile for me. Everyone was so friendly, nice and helpful and the price was super reasonable too. I'd definitely recommend these guys.
This is Jot Brothers Ltd. I Called for the Towing on my semi truck from scale of MT , person who took the call is soo nice and didnt charge me because his truck was already passing through the way , i appriciate the service and honesty. Highly recommended towing company in MT
Company was very easy to work with and patient. Got me to their Yard quickly and to a hotel for the night. Quickly found out the problem with my truck and were able to get parts and make repairs quickly and at very competitive cost. Also got the work done quickly ( same day) as I had a long drive ahead of me. Highly recommend this company great people.
Very professional and friendly and very fast, and exactly where I was ask for if you are looking for towing company this is the one cross my fingers. I never have to use one again if I’m down that way, but if I do, I know I’m going to. Call
My mother passed away on Sunday. Was driving to the airport from Moccasin, my hummer broke down a mile south of Broadview. Had 1 hour to catch my flight, the owner personally drove ahead of the tow truck, picked me up, got me to the airport with minutes to spare! They're good people! I will never forget how grateful I was.. Highly recommend Billings Towing!
These men have got to be about the nicest people. I had a horrible experience with Abel tow company, and this company told me what my rights are and were extremely helpful in a very stressful situation. I am very grateful for their help.
After breaking down on the side of the interstate 50 some miles from Billings, I had called another tow company for assistance. The gal I had spoken with at that company was so incredibly rude I couldn't work with them. She actually made the situation feel worse with her attitude.
I then called Billings Towing & Repair and spoke with a gentleman that was extremely pleasant and willing to answer my questions to help me understand what it would take to tow my car. We tried to see if we could move it on our own, but were unsuccessful. When I called back, they said they had sent their truck to another pick up and promptly recommended another company so we could get assistance faster. That company was able to help with no issues at all, making a stressful situation a bit more bearable.
I give a 5 star rating because the level of patience and empathy shown to us was beyond greatly appreciated at that moment and 100% went a long way with calming the nerves of a mom stuck on the side of the interstate with 2 kids as night set in. Never underestimate the importance of excellent customer service! Even if they weren't able to help us this time, I know they would be someplace I would call again if we ever need assistance! Thank you for taking such great care of people and for showing care and empathy when others do not!
These folks helped me out when I was in a tough spot. they had my old pick-up to one stop Automotive the same day and even let me pat for the tow when my truck was done. very courteous, very professional, fair prices
Had to have them come to my house and tow my car to the shop to change the fuel pump. the lady on the phone was really nice, the tow truck driver was also very nice, and Don kept me posted about what was going on during the job. Whenever I need any work none on my car, this is the place I'll be calling.
Used these guys for a tow involving a tractor trailer that got stuck in some snow during a blizzard. Don, the guy I spoke with over the phone was professional, courteous and very honest and up front about billing. The time it took for the tow truck to arrive on scene was accurate and they worked efficiently. These guys will definitely be my #1 place to call the next time I might need a tow in the Billings, MT area. Keep up the good work!
The tow truck driver contacted me when he was on his way, which I very much appreciated, as it was about 7:45 PM and the sun was setting. I was able to learn right away that Anderson Towing would be able to give me a ride to my home after towing my vehicle to the dealership for service the next morning.
The towing driver was clean, calm and well spoken. He explained the process he needed to follow as we went along. He opened the cab door to his truck cab so that when I was ready, I could wait in the cab, out of the slightly chilly breeze. There was room in the cab for a grocery box with personal items that I needed to take with me, as well as a rather large back pack. The truck cab was clean and uncluttered.
I noticed that Al, the tow driver, was careful in placing my all-wheel drive Volvo on the towing equipment, adjusting the restraining straps, etc, and paying attention to the work at hand. Because both tires on the driver’s side were flat , the load was not balanced in a typical configuration. For safety of both the vehicle towing and my car being towed, Al contacted the business owner, who came out and helped Al make some adjustments. Soon we were on the way, and the trip could not have been smoother; as a passenger, there was no sense at all that that we were being “followed” by my disabled car on a trolley.
Delivering my car to the service entrance and disengaging the trolley went quickly and efficiently. I was inside my home within two hours of Al letting me know he was on his way to help me. Throughout this experience, I was treated with respect and consideration; my vehicle and I were in good hands, working with a thoughtful person who took pride in his work. I had a clear sense that this exactly what his boss expected.
Actually, over the years, I’ve dealt with quite a few tow drivers and tow companies. This was the cleanest, most organized, and thoroughly professional service I have ever known. It was a comforting way to end an unexpected and stressful event.
Thank you, Al, and Anderson Towing, and Travelers’ Insurance.
My friend and I broke down on the interstate heading back home from Billings and the guy that came and towed us went above and beyond to help us. Not only was he extremely professional but he gave us a ride in his personal vehicle to the only hotel that had a room to make sure we weren’t stranded in a town we aren’t from with no where to go. I can’t thank this company and this man enough for going the extra mile in an extremely stressful time, THANK YOU! This man needs a raise!
Website says they offer 24/7 jump start service, I called just after 4am and was denied service. Saw where other people complained about the 24/7 advertisement as well usually I ignore those reviews but now I can confirm those are true.
Helped us out with our motorhome when a fuel pump blew in Billings. Originally quoted an hour for arrival time, showed up 40 minutes early because they used a backup vehicle in hopes of getting us on the road more quickly. Lucky was the driver, friendly professional and personable. Highly recommended by the RV repair shop in town Willard's Garage. Thanks for the wonderful service!
The guys that pulled my semi 90 miles did anwesome job . They were curtiouscand very professional. It was a very fair price considering they had to pick up trailer seperately.Be careful when calling for a tow , our company was scammed when we called another tow company , always ask lots of questions , our scammer was in India.
My husband got stung by a bee while we were on our motorcycle. They towed our motorcycle and camper for us, kept it inside overnight, and even called me while we were at the hospital to make sure he was ok. Nicest place! So glad they towed our bike and camper. They were reasonably priced too. If you ever need a tow this is the place to go!
Do not use these guys. There is a reason they have such a low rating on here. Guy answers the phone like he's pist off to be at work and gives an outrageous tow quote for small passenger car. FO billings towing and repair
I have dealt with this company on a professional level, with them supplying vehicles for our volunteer fire department to cut up. They have always been very professional and courteous and on time with these vehicles. For the 1st time I had to deal with them on a personal basis yesterday. They were very supportive over the phone and had a tow truck to me within 15 minutes. I would always give these guys a 5 star service review for all of the business we have done with them. Thank you for being there for me.
The ONLY reason I give one Star is because I cannot post without a star (I wish Google would make a ZERO star). There is a reasonable way of conducting a business, and then there is a way of ripping customers off..
Example this shop will charge your 200$ just to install ONE TIRE ON A SEMI!!!!!!! Has anyone heard of this type of robbery?????
This shop is nothing worthy of getting a star at all.. They are like vultures, praying on the weak & dead.
worst experience ever! not perfessional and when asked a simple question of how much it would cost, I got screamed at over the phone. If i could put no stars i would. NEVER EVER will call back at this place again
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