US Automotive in
Ozark View (MO)

After being here for 3 years in Ozark, MO, we have been looking for a place that we can trust to take care of our cars! We finally found a place!! US Automative in Ozark, MO will be our place that we will go for any car troubles. Mr. Russell's customer service, keeping us updated, fixing our car for a responsible price and sending us to a place to fix another part of our car! Which that other place did wonderful work and for a responsible price as well! 12/10 for US automotive! We will be taking our cars here every time now! Thanks for all your great work and making our car sound and work like new ❤️

Hi, I had US Automotive done a front brakes repair on my Toyota Avalon my report on the repair, after driving over 200 miles, I am satisfied with the repair, except for the gas flap to get access the gas tank, it still not operational. Which I believe must be an easy fix. Otherwise it was a satisfactory repair.

Had these guys do a pre-buy inspection on a used car. They took their time, gave me the straight story, and saved me from a bad deal. $173 to avoid buying someone else's problems is a good value.

Staff was knowledgeable and courteous. Had my oil changed and I plan to have further repairs done here, will recommend.

Refused service when describing a simple repair with the excuse: “We’re engine guys.” Okay so alienate new customers in your local community who could return for larger ticket items out of greed and laziness in the present? The low reviews of this place make sense to me. Update: The seat was not for installation. I told you I purchased a spare seat to use the parts and try to fix myself, but I couldn’t. I offered you to use those parts if you wanted or to buy new. Please accept the feedback without excuses.

Words don’t do enough justice for this company. From Mr Russell’s customer service to Mr Tom’s mechanical and electronic knowledge. Mr Russell was 12/10 on keeping me updated, informed, and in the loop on what was wrong with my truck. Even went out of his way to contact my 3rd party warranty I had purchased when I bought my vehicle. This isn’t one of those shops that tell you everything under the sun is wrong with your vehicle to try and get you to spend more money. He told me what my initial issue was, and told me what some other things were that I should be aware of, but he didn’t pressure me into having those fixed at all (Even provided pictures.) Mr Tom definitely knows the ins and out of vehicles. For sure what I would call a seasoned vet in that line of work. Very informative on what could’ve caused what was wrong with my vehicle. Over the moon satisfied. 15/10 with this shop. I’d recommend anyone and everyone to them.

Returned my call promptly, were quick to set an appointment, got my State Safety Inspection completed early, and with friendly service. What more could you want?

They were awesome!! My car is running so much smoother and I feel much more comfortable driving it. They also let me bring my car in early and pick it up a couple days after it was done because of the big snow we had!!

They passed out vouchers for free oil changes to teachers for the Ozark school district which I had planned on using next week, well unfortunately they didn’t earn my business- they informed me these vouchers expired in 2024, though there’s no expiration date printed on the card itself. I’ll keep doing business with Take 5, with Take 5 I don’t have to take time out of work as it is.

From the first moment I spoke with Russell the service manager I knew that I was dealing with the right person as he was able to put all of my concerns to rest, and I felt assured he would be able to do the job which had been to two other companies that had failed so far.

I couldn't be more satisfied with my care here. One of my spark plugs blew out of the cylinder head. Of course this happened during the Thanksgiving Holiday. They worked quickly and got it fixed for me by the following Monday. The story gets worse as then the same spark plug blew out almost a month later. Terry, the owner was so professional and jumped through hoops and fielded calls and helped offer me a partial reimbursement even though the issue gone wrong had nothing to do with his work. Terry was just a great human being and very genuine and honest about everything. I know it is scary to trust a mechanic, but I would be safe to say you can trust this shop. I'm kind of sad I don't live in the area, because this is where I would be bringing my car to get all its maintenance and repairs done if needed in the future. Thank you Terry and US Automotive staff!

Quoted me a good price on replacing my front hub assemblies. Completed the job quickly, I’ve been here before and had a good experience, so I came back and had another good experience. Would recommend.

Russell was amazing and the team they did an overall check of my car and said there were a few issues I need to get fixed and they didn’t say I need to get it done right then and there I would definitely go back. Thank you!!!!

Unexpected problems with my daughter’s vehicle, and was referred to them. Happy that I was. They were quick to get us scheduled and quick to get the repairs completed. Russell was informative and fair in pricing. Will utilize them again.

Russell and the crew are friendly and do good work. I really like that they quickly add the service record to CarFax. I wish they were open on Saturday's too but that isn't a knock against their service. I'll keep having them service my cars.

Great service. Very fast, very professional. I had asked about my low tire light and the "maintenance soon" warning on my dash to be reset. Service manager states all tires are aired properly (which they were)Tech didn't mention the light not turning off or the maintenance lights not going away. Shop labor price comparable to dealership, but much faster service here. 5 year/50k mile warranty on my water pump job though.

My previous mechanic has closed his shop since the last repair I needed. I was so nervous about taking my car to a different business. Some garages are not as honest as others I have found over the years. I highly recommend US automotive. I have used 2 locations now for prepurchase inspections on multiple cars and now also for repairs. It's so nice to feel confident in their analysis and guidance for repairs. US automotive will be the only shop I use now.

Russell provided excellent customer service and I’m very happy with the repair work. If you’re looking for a great place to take your car, don’t hesitate to call Russell. Thank you US Automotive team in Ozark. I will be back. 👍

Russell was amazing. Went above and beyond to install a brake proportioning valve for my dodge and he fixed the bad wiring causing my brake lights to malfunction. He really cares and is so knowledgeable. Thank you!!

Russel took care of business, while I was in a business trip. He went above and beyond to keep me informed while my truck was left there, and made sure was truck was secure until I picked it up the next morning! Definitely recommend them!

I have had my car serviced by Russel and his team at USAutomotive in Ozark Mo. I have no complaints, only good things to say. On two other occasions right before they opened and right at closing I had a car emergency that was taken care of for me so I could drive home safely. I can’t thank them enough for all they did and did t have to!

Went in for an oil change. They do an inspection and it was discovered my air filters were filthy and needed to be replaced. They did a great job! Very friendly and got me on the road in no time. Thanks to Russell and team!

US Automotive is the best place to get your vehicle needs taken care of! I worked with Russell and he was super quick, efficient, friendly, respectful and helpful. 10/10 recommend!

This is above and beyond service! Owner gave me even free inspection! Didn’t charged a dime. Amazing crew! Recommend it!

They did a great job getting my trailblazer running again. I appreciate that they jumped so quickly to help me in my time of need. I will continue to go to them for any future repairs. Thank you Russel and your mechanics for doing a great job!

These guys are THE BEST! They will have my car fixed and ready to go the same day I drop it off! They answered all my questions and if they were not sure they would find out. I am definitely going to go back to them whenever my car needs some work! They were such a blessing to me!

They got my vehicle in and diagnosed the issues quickly. I expected the cost to be significant. But out of two repairs done, both are proving to have been done very well. I especially appreciate their follow up texts to be certain the work was done right. Good workmanship and follow up is worth paying for!