What clients say about A2B Towing & Recovery in Hazelwood (MO)
I am very disappointed in this place. I had a very bad accident that I did NOT lose my life in and im very gracious to JESUS I DIDN'T DIE! Going through this hard time in my life this company arrived to tow my SUV only to STEAL items from my vehicle. As if I needed that to happen on top of everything else. Im pretty sure they will write a comment back saying to contact them privately, but for what!! They will only deny it, say maybe it fell out at the crash site, I removed it and forgot or may try and say do i have proof of what was stolen from a car I drove for yrs ( as if i dont know what and where everything was in my car). I just want the person or persons that stole my belongings to REPENT to JESUS. If things start going wrong in your life you know its because you put your dirty hands on my belongings and thought you got away with it and didn't REPENT. I pray GOD close this business from these heartless people if they don't clean themselves up.
A careless driver with no insurance hit me on graham Saturday night. My car wouldn't start and DeAndre showed up and found out I had a button to push for fuel. I can't thank him enough
I was in a serious accident that totaled my vehicle. The police had my car towed because it was blocking traffic. Earlier this year, in May, my family and I lost our home due to a tornado, and many of the few belongings my child and I still had were inside the vehicle — it had essentially become our temporary home.
When I contacted the tow yard to retrieve our personal items, I was told I would have to pay $600 just to access our belongings — not to release the vehicle, but simply to get our things out. I was then told I could only take a car seat and either a birth certificate or Social Security card.
Given the circumstances, this was incredibly upsetting and felt deeply unfair. At a time when we were already dealing with significant loss and trauma, being denied access to our personal property unless we paid such a high fee showed a lack of compassion and understanding during an emergency.
Brandon was fantastic! Helped me out AFTER he clocked out for the day, so if that doesn’t tell you how reliable this company is! Very thankful to Brandon and A2B Towing!
Brandon was really sweet, nicest tow truck I’ve had so far when I was stranded in STL (2 tire blowout). Price wasn’t too bad either. Definitely better than being stranded there— he even offered to wait for us at the tire place in case he needed to take us to a different one. Would definitely use this service again!
I had the worst experience dealing with this place , I called and check about my car being tow here and it was due they was about to close I couldn’t make that day I was giving information that if I had my fiancé came he would need a notarize letter with giving permission to get my vehicle , so the next I went myself wasn’t never told I need cash only and that I need my bill of sale or title notarized so upon get they I learned all the extra stuff. And the fact that I need my fiancé tool bag because in need of work I wasn’t allowed to to get it only I could get is my keys and handicap stickers smh mind you my fiancé had to work so while waiting on my uber to come the women at the desk is talk to the other guy and drugs and how she only buy her pills from him in which I think is unprofessional and against the law to sell medication she was very rude and had no compassion for helping anyone even while she answered the phone.Please be careful dealing with this company because they don’t hire professionals workers and the customer service is trash…
Very unhelpful with retrieving vehicle out of impound lot. Would not tell me the cost or any information I needed to know. Also made me wait two days to retrieve vehicle and then charged me for lot storage fees. Would not recommend.
A2b was professional, timely, and handled my Navigator with care. Their communication and efficiency made a stressful situation smooth and easy to manage. I really liked the text messaging.
This place is a joke! Make sure you're not towed here! They tell you one thing and when you get there they lie to keep your car and collect extra storage fees!
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