What clients say about Importapart in Hazelwood (MO)
I have bought parts from Importapart twice for my Ford Excursion. Both times the staff have been friendly, helpful, and provided accurate depictions of the parts. Pickup is smooth and the prices are very reasonable. I would recommend these guys!
I purchased a rebuilt 1996 Lincoln Town Car EATC that failed within a year. I reached out through their Pro-Rebuild eBay page to ask if this kind of failure was normal, and they said it was not, and then thanked me lol. Unfortunately, no exchange or assistance was offered, which was disappointing given the $240 cost. Can't recommend doing business with them if this is how they do business.
Not only did they have the body parts I needed (for a 35 year old car), they were in excellent shape, and at a price that couldn't be beat. They packaged it (expert level, by the way), shipped it via a freight carrier to me (two states away), and it arrived unscathed. Parts were exactly as described or better. It's hard to find a salvage yard that puts forth this kind of effort to help a customer. 100% satisfied and would definitely do business with them again.
I've never done business with Importapart, but I would if I needed to.
He gets a 5 star rating because his I Do Cars YouTube channel is so entertaining.
I needed a sensor for my E46 325i that would have been rather expensive new. Importapart not only had what I needed, but knew what questions to ask to make sure I got the right sensor to match the ABS computer for the car. BMW has the bad habit of changing electronics even mid-year and the team here was able to get me exactly what I needed, and it worked right away. The price was fair, and I got prompt service and the part was here quickly.
I will be buying from them again if the need arises.
I purchased a tailgate from them online. I bought it because of the color. I am from Nashville and the only reason I bought from them was the color. I talked to Steve in person over the phone and payed for the tailgate. I stop to pick it upon my way to Des Moines. I went out of route an hour only to arrive and find out he had sold my tailgate to someone else. No phone call nothing. He tried to say it was an inventory error. What a scam. He said he had other tailgate in stock did you specifically want a white one. I can sell you a blue or black one. Yeah stupid I came all the way to the rust belt to get a tailgate in a specific color when I am swimming in clean tailgate that were not white. Be very cautious when buying on line from these guys.
I was in the wrong for a simple misunderstanding, that was swiftly resolved earlier today. Truth is Eric is a honest and reasonable buisness owner. His team provides quality salvage and used parts, including engines, transmissions, body components and so much more, including his very informative and entertaining YouTube channel "I Do Cars"
Picture is of a low mileage 2.4l ecotec engine Eric provided, that i was preparing for install
Watch for the bait and switch on the price quote. They won't stand behind two written and confirmed quotes. Price went from $200 to $400 at check out, after receiving two confirmations at $200. If they weren't the only ones responding to the query, I would have gone elsewhere.
The part arrived in a damaged box. Luckily they wrapped the part well and it sustained no damage.
I don't know about their shipping or their parts or their customer service but i love the teardown videos on youtube!
2 years later still watching Eric.
Purchased a PCM through Importapart's Ebay store. It worked well for a few months, but then started having problems. By a year it was having major failures. Importapart's warranty is only 60 days on refurbished PCM's. They also have no more of my particular PCM in stock. I paid another company $60 more for the same part and it came with a Lifetime warranty.
I needed a PCM for my 08 dodge ram. Steve was a big help! He got my Part overnighted to me and it was at my front door inTexas the next day! Part worked Great! I will definitely use importapart in the future. Thank you Steve.
Steve was great to work with on my Land Cruiser. Parts were priced a little high, but the level of communication and making sure I was getting what I needed were absolute top notch. I'll definitely ask them if I need any parts in the future.
I purchased a crank from this place, its a heavy item.. the packaging was done proper.
Steve was professional and his customer service is top notch, highly recommended.
Shipped an incomplete, seized transfer case. I left it in the box for 5 months unfortunately due to life happening and didn’t notice this was the case.
Yes, it is my fault for not checking the box. No, they should not have shipped an Incomplete, broken unit. Would not recommend this business. Would not issue any portion of a refund. $360 in the trash.
I faithfully watch Eric tear apart those engines. I recently called to see if they would be interested in my Daughters 2005 Acura with 275k MI.
The guy I talked to was friendly & courteous and told me what they needed to proceed. Be getting back with them soon.
Terrible service from Steven. I bought a part online form this Company they claimed it to be the correct part for my Model year of vheicle once it shipped it was not the correct part. I called they requested i return the part once the part got returned they said the part was damaged and refused my refund. I shipped the part back in completely safe package there is no way it got damaged in shipping. i requested photos of the part and i have still not revieced an email. I do not reccomend this place just because of the service and vauge responses i got from Steven.
Called looking for an rx8 engine, sadly didn’t have what I need. But they were super friendly and helpful on other sources to look. Will definitely be my first call when I need something in the future. They have a great YouTube channel btw
Very well organized. Needed a m54 for my 5 series and seen they had one available. Motor was very clean and pulled without damage. Will definitely recommend. I’ve been watching their YouTube videos for a year and was nice to actually see the place. Eric was way too busy though!
I ordered a blown up piston as a gift for my dad and the buying experience was extremely to go through, and the were extremely patient with me. Shipping was incredibly fast since they were able to ship it from Mo to Az within 4 days. If you need a part order it from these guys, they know what they are doing.
Add my Instagram: McAdamsxVintag3
Anyway Importapart Saved my life... 8 months of waiting for apart, I couldn't find the part anywhere until one day I found Importapart... the part works.. no problems just plugged it in... and was able to pass emissions with flying colors
my first paid off 2006 chrysler 300c hemi car...
Very happy im out in Arizona....
I'm no computer made message...
Bought a control unit for an old BMW 6 Series. These guys were very knowledgeable about the parts they are selling and knew what parts worked as a cross reference. One of my first calls when looking for parts!
Willing to go out of their way to get you the parts you need when you need them. Very informative as well. These guys have a huge collective knowledge in the automotive field to make sure you get what you need
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