Front desk was cordial but the dude who brought out the part was terrible. Said "take it or leave it" after I dentified major defects on a part he brought
I'm late sharing this review, and I'm glad I remembered. I was serviced by Douglas on February 25th, 2025. I called about a replacement fender. He was exceptional. He was respectful and was open to answer any questions that I needed. He even informed me that I could call him if I have further questions about my part. Thanks Douglas for making my experience with you guys enjoyable.
Superior service..they open and let you inspect your purchase before they take your money....unlike the pos competitor who I won't name...iykyk..thank you WELLFIT!¡...my husband is definitely a repeat customer!¡
I have an older vehicle 03 and to say I have called every salvage yard and used auto parts store in 100 mile radius is not an exaggeration. Most have been helpful (almost).. less than courteous is a compliment. But Wellfitt parts went above and beyond not only in their inventory but any others that they can see from their system and I am so appreciative, and thankful add to that their courtesy and just fantastic customer service on the phone. Any Auto parts situation from here on out they will be my first number to call hands down top of the list. Bringing back customer service a lost art not lost on this business.
I recently had a Headlight Assembly replaced. The service I received was awesome. The person who I talked to over the phone a couple of times was very explicit with me as far as ordering the part, giving directions how to get there, (I didn't want to wait on any shipping which I knew would take longer,) There were no surprises on anything, everything was just as he stated to me,the price was acceptable, I picked up the part myself and another guy who worked there happened to be standing near me and offered to take the part to my car for me, I never knew his name but I have to give him his props too. When or if I ever need any parts again, WELLFIT is the place for me to go. Service was great and so were the people. Thank You Darren for a great experience at WELLFIT PARTS!!!!
I absolutely love this company! They always are so friendly and go above and beyond to make sure I have what I need. Customer service 10/10! Especially when Maddy Parrish is the one helping me!! :))
There parts doesn’t fit and the paint comes off within short time plus disrespectful customer service, go to certifit very professional and there parts way better garanteed!
I've been coming here for years. The parts are good quality and the prices were very fair. The staff are alot of fun and knowledgeable. I highly recommend them to anyone.
BOUGHT MY FRONT FENDER FROM THEM GREAT NEW PART .... THEY ARE AFTER MARKET PARTS BUT STILL AWESOME PRICES I DEALT WITH PAUL I BELIEVE THATS WAS HIS NAME VERY NICE MAN .. I HIGHLY RECOMMEND THEM #FIVE STARS 🌟🌟🌟🌟🌟
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