This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for Keystone Automotive - St. Louis in Hazelwood, MO indicate mixed-to-positive sentiment: 70/100. Many praise friendly, fast staff and helpful reps, plus generally reasonable pricing, though a few call it expensive. Parts availability is a strength, with broad nationwide sourcing (aftermarket, salvage, even heavy-truck). Downsides: inconsistent customer service—several note a rude front desk—along with long waits for loading and advice to phone orders in advance. One review reports an outdated address after a move, hurting findability. Little is said about yard organization.
Address:
1601 Tradeport Dr Ste 100, Hazelwood, MO, United States
My husband spent 2+ hours trying to find this place today due to the wrong address being listed with Google. When he finally tracked down the address, they told him they moved offices 2 years ago!
Their new address is 1601 Tradeport Dr. 63042
I’ve made a suggested edit to their physical address but you’d think they would done this themselves within 24 months of moving!
I was in Maryland Heights Keystone today to order apart there is one older lady white she's on the front desk she was very rude and a very bad customer service she not supposed to be on that position at all that's not the way how she is talking to the customer because you don't know how to do the customer service she is b****
They are extremely rude. The older lady at the front desk doesn't try to help customers. Very off putting. If I could give no stars that's what I would select. Don't waste your time and save your money!
Little known spot for salvage parts . They have locations to pull from across the country . Muscle car body parts can be found there through Goodmark , there is also keystone aftermarket parts . If they don't have the part you need in stock . They can usually pull the part from one of many locations .Local delivery to shops . Check them out . And don't forget they have a heavy truck op as well .
Very helpful and reasonable prices. Just make sure you place your order over the phone ahead of time. Sometimes they get too busy to fill orders right when you show up.
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