What clients say about Grand Towing in Osage Beach (MO)
I cannot express how absolutely amazing the staff at Grand Towing is. Everyone I interacted with was professional, gracious, and unbelievably kind. I promise that hiring them will be a great decision!
Highly professional and prompt. The driver was very efficient. The owner, Bruce was very amicable and helpful. Reasonably priced for the winch service. Highly recommend!!! Will be my new go to.
Yesterday was an awful day for me and to top things off my vehicle slid down an icy road and I was stuck. I was incredibly emotional during the entire process! Bruce was the gentleman who came to help me get out of the predicament I was in. Bruce was incredibly kind, patient, and worked swiftly and efficiently to get me out as quickly as he could. He was definitely the person that I needed that day to help and I am so incredibly grateful for his superior customer service and empathy! Thank Bruce!
Car broke down 75miles from home and had to be towed. They had the lowest price quote in town and was super quick to answer and quote me. Zak picked me up and was quick, helpful, and an all around nice guy. Hope I don’t need a tow truck anytime soon, but if I do in the Osage Beach area, I would definitely use them again.
The towing job was difficult but Cody assured us he had it handled and he did. He arrived exactly when he promised and was very professional and friendly.
Bruce was our hero today. We were stuck in MO trying to get home to Iowa for appointments the next day.
We have a brand new car and had called both the local dealership where we bought the car, and our extended warranty service. Neither gave us any real help or customer service. Finally we got a hold of Grand Towing. Starting with Tammi on the phone, Grand Towing was pleasant, polite and seemed interested in helping us. They kept us updated as to Bruce’s ETA. Once he arrived, he was calm, pleasant, sympathetic and helpful. And the best part was he was able to get our car started. Excellent service. Great guy! Everyone should call Grand Service.
Their drivers are extremely knowledgeable and clearly know their job inside and out. They’re quick when it matters, yet remarkably deliberate and attentive when the situation calls for greater care. Their pricing is also very reasonable, making them an easy choice. Professional, reliable, and highly recommended.
My husband and I had a towing situation yesterday and Zach came to help us with the car. He did an outstanding job. He was so careful and gentle with the car going on the lift. We had just gotten the car about a month ago, which is a Corvette so we were really concerned about it getting on the back of the truck. It was great smooth easy and Zach was outstanding!! Literally outstanding. Thank you Grand Towing.
New to the area and my car wouldn’t start. Read reviews for Grand Towing as I needed to get towed to the repair shop. Bruce showed up quickly got the car and myself to the repair shop. Can’t thank them enough for helping us get back on the road!
These gentlemen came out and gave me a tow very quickly after calling. Like, maybe 15 minutes from the time of my call! Glad there is finally an alternative to Hi Tech that is actually located in town.
Our camping friends had truck problems and needed a tow. Bruce was great to arrange for the tow truck. Bryce did an outstanding job getting our truck to a service center. Great job, guys!!
I had to get my vehicle towed twice in the same day on my way back to KC. The first tow was to O’Riley Auto to get a new battery since it wouldn’t start with the jump. That ended up not being the problem. My vehicle broke down shortly after replacing the battery on Hwy 54. That’s when I had to get the 2nd tow to an Auto shop. Brice with Grand Towing arrived quick both times and knew what he was doing. They take care of their customers and go out of their way to help you when you are in desperate situations.
Zack was absolutely amazing! He was willing to go above and beyond for my parents that broke down while on vacation. If anyone needs a tow make sure you call Grand Towing.
Just had the greatest tow from Brice. Made sure the car was OK, checked, and did a double check for everything afterwards. Give this man a raise for sure.
Zack from Grand Towing is an absolute trooper! Top of the line service! Punctual, polite, and professional! A true representation of what roadside assistance should be! They will be moved to the TOP of my list for tow service/collision repair! Thank you!!!!
Had a minivan breakdown inside of the Margarittaville Estates and they promptly sent a truck and towed it out. Called Grand Towing because a local recommended them and I couldn’t be happier with the service Bryce and the dispatcher provided. Bryce made the process simple and took care of everything. Highly recommend.
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