These guys are a solid group of people. Quick, fair, reliable, and honest. Will not take on jobs outside their comfort zone. And I can appreciate that. Won't go anywhere else I don't think, unless it's for my racecar anyways.
Marvin, Josh and the guy's in the shop did a great job fixing the broken rear leaf spring on my classic 72 Corvette and new struts on my Ram pickup. Great folks to work with.
Dales Automotive is very deligent about customer service. They gave me quick service on a tow and an auto repair. I was impressed by the quality of the auto service I received and at a reasonable price. The mechanics are all knowledgeable and friendly . If you need a repair or a tow, I would suggest you give them an opportunity to help you out. I also like the convenience of their location just north of Camdenton in Greenview, at the intersection of Hwy 5 and Hwy 7 .
Down at the lake for holiday weekend and got a nail in my tire.
Called these guys day after the holiday and they told me to come over and they would fix me up.
Very friendly and quick. More than reasonable charge.
Would absolutely use them again and highly recommend!
My truck had a break failure while my family was on vacation during New Years weekend. While most shops were closed for the holiday weekend, Dales was able to get my truck towed, get the parts ordered, and fix my truck before the end of the weekend. Excellent communication and very timely repairs.
My fuel pump went out during my first day of vacation. Jeff came to my location within one hour of calling to tow my vehicle to the shop. They were able to quickly diagnose the problem and get it fixed for a pretty standard price, including the tow. I was able to pick up my car by the time/date I gave them and they even fixed my broken door without me asking, and didn't charge me for it. They are extremely busy and a bit understaffed, but good with communicating, especially if you call to check in. I'd highly recommend if staying/living close by.
Either crooked or blind... Went for inspection.. was told ball joint was bad and needed replaced.. took it to 3 other mechanics.. nothing wrong with it .. passed no problem
It took 28+ hrs to run a code and test drive it. There was zero communication about what was happening. Then they tried to charge me more than they quoted my husband.
Called to get inspection. The guy who answered the phone said he wasn’t doing any inspections because his guys were plowing snow. According to the agreement he signed with the state he is required To have an inspector available from 8-5 5 days a week.
Coming home from the lake with the family on a winter holiday weekend, found out squirrels chewed through the wire harness on my truck. Was able to limp it down the road to the closest repair shop (Dales), cause it certainly wouldn’t get us home the 3 hour drive. 2 techs were working and stopped what they were doing and got us fixed up, cleared codes and running great to get us home. Only took a little over an hour and was super affordable. They could’ve charged us an arm and a leg and taken advantage of us, since we were in a bind. But, they didn’t. Only charged us for what we needed. A+ Dales!
Took my car there to get a broken spark plug out. Spoke to two mechanics from there was told Pistons looked fine just couldn't get the spark plug out. Next day mechanic Chuck called me said he got the spark plug out but the Piston had exploded. Took her to GM dealership and was told piston was hit when spark plug was being drilled out. Had trouble getting in my car parts back when picking my car up from Dale's owner called the cops as I refuse to leave without my parts. Cop informed owner that he had to give my parts back as I did not owe a bill I had already paid them. Owner then decided he could only find half of the parts that were given to him. Stated I had 30 minutes to tow my car off of their property
John is great. He is very knowledgeable in the automotive business. The business looks like it's driving everyday with invoices on top of invoices, and he will still help you.
Debbie
I was In the area viewing property from out of town when we got in a “sticky” situation. I called; it was later in the evening and pouring rain. The owner picks the phone and without questions rushes to our rescue (much thanks!) however, the tow gets stuck and requires a second. The two guys worked until we were out with zero hesitation. Hands down recommended for a professional experience! Cost based on the situation. ($) recommendation: High
Absolutely the worst experience I've had with an automotive shop. Took over 5 weeks to get done and its has more problems now than when I took it in. Plus broke the switch for the automatic windows and still charged 1600 dollars. If I could rate lower I would.
Highly recommend this place! We're here on vacation and I got a flat tire. Ran up here to get it fixed and they were actually closed, but he was there working on something else. He still took the time to look at my tire. Now, that's true service from someone who cares about their customers.... even when they're from out of town. So, thank you, Dale's!
Discovered a flat on Saturday evening. All tire places were closed on Sunday. Contacted Dale’s 24 hour Tow Service. The driver coordinated with Jeff to help us on Sunday morning. Since their tow trucks were busy, Jeff came to us, took off the tire and determined it needed to be replaced. He did not have a tire that fit our vehicle, but found one. He picked it up, mounted it, balanced it, and returned to install it. This allowed us to get back on the road safely to Kansas City on Sunday. Thank you Jeff!
I love this place I believe their prices are the most reasonable around . It's important for me to trust the mechanic I go to , and Dales is always appreciated by me for a job well done. Thanks guys
Ac clutch making noise took it to them and they replaced the clutch, 2 days later ac would not hold Freon. They had left metal shavings in compressor which ruined the seals and after 4 hours of waiting for them to replace the compressor seals they told me they didn’t have the right tools but at least they would not charge me for the labor for them trying to repair their mistake. Paid $300 for new clutch to be installed and now ac does not work at all, feel really cheated!
Great people who know what they’re doing and treat you fairly! Also excellent AAA affiliates!
Thanks to Dale’s for getting me back on the road quickly when my Roadtrip broke-down.
Their employees are always nice. Do mechanical work and seems to always be busy. It's on hwy 7, probably a tenth of a mile from hwy 5. In Greenview, Mo. Very knowledgeable workers.
My kiddow somehow locked the doors on my truck today and they were here within 15min of me calling, got me back in for a super cheap price. Couldn't have been happier!
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