What clients say about Village Cycle Center Powersports in Starkville (MS)
If you’re looking for a shop that actually cares about rider safety and quality work, this is it. I stopped in today for a new rear tire and was blown away by the customer service. Instead of just swapping the rubber and sending me on my way, they performed a full "health check" on my bike, including fluids and chain tension, followed by a test ride.
The peace of mind they provided is worth every penny. 10/10 would recommend to anyone in the area. I’ll be bringing my bike back here for all future service until I leave the state!
If you was looking to buy, look no more. This was the best buying experience I have ever had. Ms Tori went above and beyond helping me get exactly what I wanted. Stuck to the price, played no games. The whole staff was just helpful from sales, to parts and the guys working in the shop. And of course getting to meet the legendary Mr Carl was a pleasure. Look forward to my return! Soon! ?
I recently took my motorcycle to Village Cycle Center after it had been submerged in a lake for approximately five minutes. Prior to this incident, the bike had no issues. I brought it in immediately so they could flush it out and ensure everything was in working order.
During the process, it appears they removed the exhaust to clear the water, which understandably triggered the O2 sensor and a check engine light. However, when I asked about the light, I was told they did not know the cause. It wasn’t difficult to conclude that the O2 sensor was the likely reason.
Later, they contacted me and said the bike needed new spark plugs. I authorized that repair without issue. The following day, they called again and stated that my wiring harness was rusted and nonfunctional, and that it would cost $2,000 to repair. I declined.
When I picked up the bike, it ran perfectly unlike they had said. Upon inspection, I found no rust or wiring harness issues, and the only ECU code was a o2 sensor that like I said earlier they said they have new clue why the engine light is on. Additionally, I noticed several screws and bolts were missing from my plastics, which had not been reinstalled properly.
In short, the bike is running well despite the shop’s claim that it required a costly wiring harness replacement, and it was returned to me with missing hardware.
Very nice people. Bike died on me in sturgis ride and they came and picked me and my bike up and brought me back to their shop and stayed after hours to make sure I was back up and running. Would recommend them.
Very happy with Tori Gazaway who provided in-depth product knowledge and guidance in helping me select the best atv for my use. Tori’s experience as a Honda owner and trail rider really made a positive impact on my purchase decision..I am very happy with my recent Honda Pioneer 700 purchase and with VCC and especially Tori. FRY
1. We walked in 30 mins before they closed. Told them we wanted to buy a certain bike and they began working it up. Applied discounts and even threw in freebies with us asking! We kept them about 30 minutes past closing, no one complained but did offer refreshments. Great service and super friendly!
2. February 2025, Just picked up my second bike from Village Cycle Center in the last five months, and once again, the experience was top-notch. This time, I traded in two smaller bikes for a Suzuki V-Strom 800DE, and the process was smooth and hassle-free.
Jo was fantastic—super professional, friendly, and has an incredible memory. She remembered details from my last purchase and made the whole deal feel easy and fair. The whole team there creates a laid-back, family-like atmosphere, which makes buying a bike a great experience.
If you’re in the market for a motorcycle, I highly recommend checking them out. Great people, great service, and a place that truly cares about its customers.
I stopped by yesterday while on a road trip after an issue with my motorcycle had me concerned about the ability / safety of continuing to ride it.
I had stopped by numerous times before when passing through and have bought motor oil, chain lube, spark plugs, etc here bc it’s easy to get in and out of the parts counter compared to the megastores. I have always found the staff helpful, friendly, and willing to answer questions, etc, without any pressuring to make a sale.
Yesterday I told them of my issue, and two mechanics and the service manager came out to look at what was going on. While they didn’t have the parts in stock yesterday for the ultimate fix I will need, they helpfully provided me a parts list quote in case I wanted to have them order the parts, or if I preferred to have the work done closer to home.
To get me back home safely, they did a little modification on my bike and discussed what was going on with it to cause the safety issue I had experienced.
I live over two hours from this shop, and I didn’t even purchase my motorcycle from here, but Village Cycle Center is my favorite shop. I feel that they went above and beyond to help a traveler out yesterday and I will continue to frequent them whenever possible. And when it’s ultimately time to get a new bike, I’d love to give them my business if possible.
Thanks again Village Cycle Center for your assistance yesterday!
I come here from Brandon MS. This place is been where I buy my gear and where I get all my service done. Always friendly great selection. Just really nice people. With the drive!
Buddy went to go buy a bike and talked to them for two days about financing and the specs on the motorcycle but they never asked if he could pay for it upfront. Called the dealership at 9:00 Am when they opened letting them know he was coming to get the bike, then sold it to another customer while he was on the way there.
These guys serviced my bike and installed a slip on exhaust for me. They performed the service quickly, while I waited. Everyone seems very friendly and the service prices are very reasonable. Thank you all.
Patrick and Johanna are awesome & always so helpful every time I’ve visited. I recently bought a Torpedo go-kart & it was seamless and easy to purchase.
By far the best experience I’ve ever had buying from a dealership. I drove over 4 hours because they worked up the best deal and they gave me the exact deal they said they would. I would make that drive again! Great all around experience!
Took my yz250 because I had carburetor rebuilt at another shop and was told after it wouldn't crank that it would have to be tore down and diagnosed,, took it to Village Cycle and left it with Josh,, he cranked it for me and it's been running great ever since,, didn't even charge me,, honesty is very much respected with me
Descent variety of motorcycles, ATV's and accessories. I am considering buying one. The gentleman who assisted me was older and very helpful. Also, very knowledgeable about the laws concerning underage riders.
I’m not one to leave a review, but I feel people should know who they are dealing with for business. I put my bike in the shop a month ago here. I was just needing 2 new tires and an oil change. It was estimated 2 weeks max. I wait 2 weeks. I get a call saying they don’t have the tires,(which they said they did 2 weeks prior) they said they could put on smaller ones than what originally is supposed to be on there. I said that’s fine Bc I was tired of waiting on the bike. He said it will be a few days. Another 2 weeks go by. I am calling every now and then to check on it, the receptionist seemed annoyed I even called at all. She said he is too busy, that he will call back. I never got a call back that time. Next time I tried to call, he was gone. The next time she took my number down. He did call this time. Bobby truly is a super nice guy, I will say that. He was pleasant to deal with ,and he was compassionate. He said the part came in for it, I didn’t know it needed a part or I would’ve waited to put it in until it was in stock. Also, I guess since the bike sat for so long, the battery had gone bad. I will put a new one in myself. Long story short, the extended wait, non communication, and just bad service has made this a terrible experience. Go somewhere else for help with your motorcycle needs. They were cheap for an oil change tho! All customers ask for is good communication on what’s happening.
Enjoyed doing business with them, definitely worth every minute of the 3.5hr ride there. Best part of my experience was the fact that the owner himself went over every detail as far is checking tire pressures, air filter, oil, ect. on my 2022 yz250x before he fired it up. Will be recommending this dealer to everyone.
Nice Selection of Bikes, Helmets. The Best was Talking with Jojo and Carl. Carl very knowledgeable and full of Tips on All The Bikes and how to Handle them. Awesome Crew!!!! Thankyall sooooo Much!!!!!!! Vroom ?
I will start by saying Bobby is super nice, however, they are extremely slow and expensive. Took almost a month to get an oil change and two tires mounted. That didn't bother me as much as the bill. Highway robbery is the term that comes to mind. When I stopped in trying to buy tires the parts guy quoted $65 to mount the front and $90ish for the back. More than I wanted to pay but okay. When I finally picked the bike up the cost to mount the rear tire was $180 alone. Double what I was quoted. When I questioned it he said "my bad I told you the wrong price". Thought I was gonna have to sell a kid to pay for the tires to be mounted and oil changed. Never again.
These guys got me out of a jam!
I was traveling and laid down my bike, broke the break leaver, and they didn't have one.
I couldn't wait, so the young man modified one to get me home, a long ways.
They went way out of their way to help me, and they were good company too.
I was upset when he said they didn't have one, but they were pretty calm.
They were great! ?
Had to get an out-of-state Moto inspection done and Village cycle was the only place in 100 miles that would help me out. Bobby greeted me before I even walked in the door and made sure I got what I needed. Merch selection looked good, and I’m looking forward to some group rides post COVID.
Great place. Smaller dealer with great service. Carl and Austin are true motorcycle people. I purchased a suzuki DR 200 a realitivly inexpensive bike but felt like I was given the same purchasing experience as if I had got the most expensive model. The bike was ready when I arrived, perfectly assembled and ready to go. Definitely worth considering for your next purchase
I had them work on a Honda for me years ago and was happy. Bought a 4 wheeler from them several years ago and had them repair it not long ago - very happy with service. I also bought a KLR 650 from them. They have always bee straight forward on the prices and worked to give me the best price on new vehicles and services. Honest opinions about what can be fixed, approximate cost, and it it is worth it for the expense.
I just recently bought an atv from there and was very pleased with the service. They have great personnel and great parts employees also. It took very little time for them to get me approved for a loan. Overall a very great place for all your atv needs and I strongly recommend them
I've done business several times with Village's parts department and have had very good experiences every time. They also sold me a wrecked atv for parts at a great deal. All in all I have always been very pleased in all my dealings. Give them a shot.
I took my bike in pieces and they put it back together. It just took 2 months because of having only 2 mechanics. Good service to my bike not so great to the public. In all I'm happy.
I know this place has had some tough reviews lately but I wanted show my appreciation for this shop by writing a positive review. I purchased a moped online that was shipped to me from California that required assembly on my part but once I had it together the moped would not run so I had to have it taken into Village Cycle Center. Carl is the General Manager, he personally came out and picked up my moped because I had no other way of getting it to the shop. Once they had the bike they were able to fix some bad wiring and a few other issues and had it running nice and smooth. After that I told Carl that this was my first bike and I didn't really know how to ride it, so he took the time to teach me and explain some of the best practices as well as taking a few hours to make sure I was comfortable riding on it, making turns and stopping. I payed for the bike services and the helmet but the training was just an added bonus and I can't thank them enough for getting me set up and going. I only subtracted a star because their speed of service is pretty slow meaning they either don't get back to you when you call or it takes a while. It took me three times going up there to get some real service.
After that the service was great.
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