William Wells Tire & Auto in
Starkville (MS)

Fast, quality service. We were in town for work and had an emergency brake situation. Steven got my car in and out in one day. He was also super informative with every step start to finish. Highly recommend.

This place was recommended by my brother. They did a good job of keeping me informed about what was going on with my car. They explained everything that they were going to do. I will be returning if I need my car serviced again.

Had some tires replaced on my college students car. They were very helpful in getting me a quality tire. They also looked over the rest of the vehicle and gave suggestions on what is needed. I will be using them in the future.

I was on the last hour of my drive from Raleigh, North Carolina to Starkville, Mississippi when my tire blew out on the highway. Luckily it was right next to William Wells Tire & Auto and I was able to take my car in after getting on a spare. They replaced the tire at an extremely fair price and even sent someone back out to my house to check on the wheel again when I heard a slight grinding noise. They took the time to educate me on why the noise was occurring and fixed it without extra charge. William Wells Tire was such a life saver and a blessing!

they took care if me through and through. i popped my tire on lunch and they had me back rolling in under an hour!! i came for a used tire, and when they found out they didnt have one for me, they helped me out with a fresh one. all around great people and id recommend them to everyone

10/10 customer service!! Each phone call update I received was intentional and effective. I felt like they wanted what was best for me. They weren’t pushy. Also, the process to make an appointment was very easy. Great experience!

I had a flat tire and took it to get repaired, I dropped it off and it was ready in 90 minutes even though they had multiple vehicles to get to before me. It was extremely affordable and great service, would reccomend and will be returning if I need more maintenance.

Last night my daughter locked her keys in her trunk, and when I called AAA, I told them to make sure to let the driver know that the keys were in the trunk. The tow truck driver was fast to get to my daughter, who luckily was at MSU, at her dorm, not stuck some where out in the cold. But when he opened the door and the alarm went off and the trunk wouldn’t open, he told my daughter there was nothing he could do, she had to call a locksmith. He didn’t try anything else to help her. He just walked away and got in his truck. There was so many other things he could have done, but nope, he just left. To me this was very unprofessional. I know it was cold and there’s a snow storm coming in, but it’s not like he was doing this for free. Oh and before you say why didn’t I go help her, I’m in Florida, not easy to get to her. He was getting paid for a job, that he sucked at. A complain will be made with AAA also. Ended up calling another company, who was freaking amazing, who within 10 minutes of getting there went through her backseat and got her keys for her…

Everyone was very friendly and was very helpful with my issue. Was able to fit me in and fix my leaking brake line. Will recommend them to my friends.

Tommy diagnosed my issues very quickly and only fixed what was necessary. Bubba was very quick to call me and talk about options. Super easy to pay my bill with an online, itemized invoice. Many thanks!

We have been going to William Wells for more than a decade. They are a superb and professional group. Never have had a bad experience. They are always honest and forthright. Ask for Steven. He’s the best.

AMAZING people and service! We had a tire going low while driving from Florida to Minnesota. Called to see if they could assist us. Told us to stop on in. 35 minutes later they had us and our dog back in our car and out the door. I hope they see this review ,so they all know how much we appreciate them and their kindness. Highly recommend them!!!! Thank you again!!!

The Front end staff at William Wells are great; friendly and personable . My interaction with Elliot was great, as he tried to address and resolve each concern that I had. The mechanic shop is where I had concerns , not about their work, but the cigarette smoking by the mechanic staff. Not only is cigarette smoke an allergen, but the smell is repulsive . I found that to be most unprofessional and with little regards to the customer’s personal distaste for the smell in their car. I did address my concerns and they were met with a desire to address the issue.

“My daughter had a blowout and they took amazing care of her. They handled everything quickly, communicated with our insurance, towed the vehicle, and replaced the tires. Truly helpful and kind. Highly recommend!”

My wife and I was stuck their for 2 days waiting on a part for my truck! Williams towed our truck in - the tow truck driver swapped out trucks to accommodate both of us. (The standard truck couldn't carry 2 people). The next morning Bubba got our truck dionosed and the part order then sent someone to pick us up at the Hotel. The part didn't show up so he got another driver to take us back to the hotel and again picked us up the next morning. The part showed up and the truck was fixed very quickly. The Bill was very fair with no charges for picking us up or dropping us at the hotel. No additional charge for the tow truck driver to swap out trucks. Thank you Bubba and Rafael we are home for Thanksgiving! Awesome place with wonderful and kind people! Thank you all!

Very disappointed with the service. I took it in because of a noise coming from the engine. It went misdiagnosed, and I was charged about 500 dollars for a “fix” that did not solve the issue my car was having. On top of that, none of the technicians were going to be available to properly fix the issue in a timely manner although I was ensured it would be resolved in time. I also had to call for updates regarding the “repair” instead of being kept in the loop during the process.

This tire company is the absolute BEST!!! They took care of a flat tire while I was in Starkville on business “like it never happened!” These are good , honest people that will take great care of you! I’m probably going to misspell this, but if you can, get a hug from Ju Ju!!! She’s THE BEST!!!♥️♥️♥️

What an AMAZING experience!!! From the call to get help, to the service department that delivered…this was the MOST exceptional customer service I’ve been given in a long time. This company is special in so many ways and you will be blessed to encounter them!

This place has taken care of my daughter twice! She is at state and it’s hard to get her taken care of from home. She had went to Midas when home and they told her she needed back brakes as well and it would be 1,500! Crazy! I told them no thank you and really didn’t believe them. She went to William wells since she was back at Starkville, and they told her she didn’t need back brakes but does need tires! So I do appreciate them being honest! She went back for back tires today and they was able to get her fixed up. They were very nice and helpful. Thanks from a grateful parent!!!

I will never come back to William Wells. I ordered a tire that never came in and they said I was issued a refund when I called. I never called and was never issued a refund. I was then accused of riding around with the tires in my car. I was spoken to like I was stupid. Never in my life had I been spoken to so poorly by a grown man and blamed for his mess ups. I would not recommend this place to anyone.

Thank you to Elliot and Steve who were very helpful when I recently needed a set of 4 new tires. The staff there are friendly and accommodating. They explained everything thoroughly, and the prices are fair and competitive. I would suggest anyone in need of mechanic services give them a call or visit.

I can’t say enough good things about William Wells Tire & Auto. I was in a tough spot after getting a flat tire Tuesday night and being out of town the following day. When I returned home on Thursday, one of their servicemen came to me and had a spare on my car within 20 minutes so I could get moving again. The very next morning, I drove to their shop and was in and out in under an hour with a brand new tire. Everything was handled so efficiently that I still had plenty of time to take care of errands before driving to Atlanta that same afternoon for a flight. What felt like an emergency was resolved quickly, professionally, and at a very fair price. I’ll gladly be relying on them again in the future.

First class all the way! My daughter's car broke down and I am 4 hours away in Tn. They got it towed to their shop and fixed in 2 days. First, they were upfront about the cost for the car to be towed, diagnosed, and to fix it. They kept me informed through the whole process and got my daughter's car back to her for college quickly. It took a lot of pressure off this dad knowing that they had my daughter's best interest in mind! Thank you William Wells Auto!

These guys were busy on a gameday Saturday morning but managed to work me in though there was a generous wait. They were upfront and honest about the wait and possibility that my tire could not be fixed. Before they looked at my flat they began to check to find a replacement if needed. I did not need a new tire after all and these folks got me out well before I could have been seen anywhere else. Everybody from the guys at the desk to the young lady that checked me out were super nice and friendly. I’ll definitely be a repeat customer when I’m in Starkville!

Outstanding customer service , staff is very friendly and knowledgeable. Made me felt as is they were all family. Quality work , there’s not one time that I’ve visited them an was disappointed and everyone I know says the same . Beaing a person of color felt very welcoming and belonging, unlike r&m tires and Gateway tire center . This is best auto mechanic shop in the Golen triangle area or better yet the world . People don’t realize but good attitudes a customer service is the key to longevity and success, that’s why this place has tested the tests of times??.

1 year as an international student and it is always the same guy; morning, afternoon and night. I do not know his name but he got well-noticeable piercings. He’s a great person, good driver and whether in or not in your presence, he takes the vehicle to where it is supposed to be. I have enjoyed their services and his assistance over 3 times; I will always go back to them. Thank you.

I have a f150 and was missing a couple parts to get my spare down and on. Called 6 night time service people and all of them say I have to have a complete set of tools for it. I calle WW tire and auto at 10:00pm and they answered fast and he got here quick and helpfully. These guys rock and you will love the help you get. Raphael and Mark are superstars!! Great interaction and helpful attitude!!