I'M A DEALERSHIP TRYING TO FIND THE CYLINDERS FOR A 2013 850. THE ONES THAT ARE PART OF THE TOP OF THE CRANKCASE. BEEN CALLING FOR 3 WEEKS MULTIPLE TIMES A DAY. GOT AHOLD OF THEM ONCE SAID THEY WOULD CALL ME BACK. THEY CALLED ME BACK, I MISSED IT. NO VOICEMAIL IF THEY HAD IT OR NOT. THAT WAS A WEEK AGO AND I'VE BEEN CALLING 10 TIMES A DAY SINCE AND HAVEN'T GOTTEN AN ANSWER YET. IF I TREATED MY CUSTOMERS LIKE THAT WE WOULD BE CLOSED DOWN IN A WEEK. -5 STARS
Got some great used tires for the wheeler, great price, amd the people that work here are pretty easy to talk with and get some info out of if you have any questions they seem to be willing to at least try to help or give the answer if they have one..
Called in question to see if they had a part I needed for my 700 ATV. Very polite told me he would call me back as soon as he checked to see if they had the part (CDI Box). Call me back and in fact didn't form me he had the part. Very nice price, purchase the part and very fast shipping to my door. It's a risk you take when buying used parts whether they will actually work or not and thankfully paid off the part works great. Thank you so much. Highly recommended and I will do business with you again.
They bailed me out when I broke my ski several years ago for a really good price, i actually bought 2 skis when I only needed 1.
But recently I needed part and was told someone would call me back, I had to call back twice and never got a real response to my request.
Troy and his family are amazing people. They work hard to service all the needs of their clients. The staff in the garage are awesome. They work hard to ensure you're getting the help you need. They are polite and very helpful. Mike and Alex do a great job figuring out the issue and fixing the problem as quickly and efficiently as possible.
Always crabby when they answer the phone, and talk to you like you’re stupid. Asked for wheeler parts last week “idk if we have that, and even if we did it’s under 3 feet of snow” so maybe they’re alright for the 4 months of the year we don’t have any snow.
I own a 1996 polaris 425 that was in bad shape. Looking for parts can be pricey. I gave Mohawk salvage a call for a fuel pump and gas tank. Being on hold for about 5 minutes they can back . Bingo they have the parts. I know what I would have paid new. The parts are used but in good condition. When it came time to pay for the parts the price was so low I was happy to pay it. The parts fit great and now my wheeler runs like new.I'm one happy wheeler.
Great service I called from Florida looking for a hard to fine part. They said they had one and he would check it and right back. A few minutes later they called back. The price was good and didn't take long for shipping. The part was the right one and worked great. Thanks for Great service and I would call them back first for anything esle
One star because that’s the lowest I can give, if I could I’d give them nothing. I was wanting to buy a 800cc motor or more because me and a buddy of mine want to make a mod sled. We called over an hour to make sure they had one. I asked to see if they had a 1000cc and they said they did. I took a 30 minute drive out of my way to get there to find out it’s a 800cc that isn’t even out the the chassis not to mention missing a clutch. I asked to see if they had anything else because they had over 1,000 sleds in the warehouse, they said no which I don’t believe. I tried to talk to them about the engine because I was still thinking of buying it but they flat out ignored me.
The parts they have for snowmobiles, ATVs is totally amazing. The staff here are very knowledgeable and nice. The prices are reasonable. All in all great place to shop.
Whoever answers the phone is very rude. Quoted a ridiculously high price for salvage parts. Hung up on me before I could ask about tires. Found everything I need through a different business... For $200 less.
I had called to see if they had a ECU for a 2011 RZR 800. The lady said she would call me back which she did everything was good. I double checked with her to make sure this ecu came out of a 2011 and she said yes it did. I called back to make sure this 2011 didn't have power steering she checked and said no it did not. Before I ordered I made sure to ask if they guaranteed there parts and once again she said yes they do. Well the part comes in and its off a 2014 rzr with powersteering. No big deal I figured I would call and they would say no problem we will take it back since everything they claimed this ECU was wrong. NOT they just said they don't do returns on electrical which I totally understand but the part wasn't even what they sold me on the phone. I even told them I would pay shipping I just want the cost of the part back they still refused. Big mistake on my part but I figured with it being a business they would back there word.
Called for a hard to find discontinued brake drum for an old Honda four wheeler . They just took my number and said they would call me back . No call...kind of got the vibe that I was bothering them from the minute they answered the phone . As a business owner I try my very best to help everybody to the best of my ability. Isn’t too hard.
If I could leave no stars I would. Troy is a scam artist. Sold a Polaris ranger engine blew up less than 20 hrs after taking it off the lot. Refuses to do anything to help us. Yelled and was beyond rude over the phone. Worst experience will not ever buy from them again!
Great people to work with over the phone. I asked for a stock resonator on a ZR800 and they took no longer than 10 minutes to find one and call me back. Their pricing is more than fair, and the delivery time was surprisingly fast! (3 days, ordered on a Friday right after thanksgiving) I recommend to anybody looking for sled parts to give Mohawk a call!
Purchased a used snowmobile bumper at a great price. Gave make and model to people behind the counter and walked out with what I needed in less than 5 minutes. Strongly recommend!
Awesome ppl to deal with, instead of ordering off of eBay and getting the wrong part 2 times I visited Mohawk and in 10 mins they had me on my way with the right parts. Thank you Mohawk staff!
I was up at the Iron Range OHV park in 2014 when I broke an axle on my 2013 Polaris Sportsman 850 XP. No dealerships with-in 200 miles carried an axle (or hardly anything), but several told me that if I was looking parts, I could call Mohawk. Sure enough, I called and they had one. We ended up getting a few parts. He has a whole yard full of ATV's with old stuff and new stuff. Cheap and reasonable prices too. Ebay is a thing of the past since I found Mohawk.
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