Tow truck driver was incredible. He helped get my car started when I thought I needed to get it towed, fixed a door weather seal, and even waited with the vehicle until I could return. Super professional and genuinely kind. highly recommend!
Chad came through for myself & my daughter when we needed a tow and had no idea who to call for help. Chad was super helpful in getting one of his driver to tow my car that stopped along side the ride miles away. He had great communication along with his tow truck driver Aaron. Which was a such a relief to know things were being taken care of. Aaron even called me to let me know he had found my car and gotten it back safely to the shop. He even took the time to look my car over. Chad & Aaron both went the extra mile to help us out with a tow and would highly recommend this company to anyone! Thanks again for all your help!
Earlier this week, we were north of Brainerd, MN, when one of our tires went flat. It took a while for our insurance company to contact a tow truck. It was unsettling to be an out-of-towner with car trouble but Aaron was efficient, professional and above all, courteous and friendly. He got our car to Brainerd in no time. We were able to get a new tire mounted and be on our way home to Illinois in about an hour. Thank you Aaron! We sincerely appreciate your help!
Missed a cornet, launched myself off an embankment. Got to me in less than 15 minutes. Provided comic relief in a stressful situation. Made sure the vehicle was safe to drive. Driver was kind, personable, and professional. Response was quick. Service was fairly priced. Would call again, but I hope I don't have a need.
Long story, towed us 120 miles to our home. Waited for 2 hours for good Sam’s to find us a tow. I called Pettersons towing, they could be there in 20 minutes. Gave good Sam’s the phone number and they paid the toll. On a Saturday night north of Brainard to Plymouth
Great service. Tow truck driver 5* too
They were only 20 minutes away, and got to me quickly. They are situated near a Dodge /Chrysler dealership and auto parts stores which is helpful in repairs, saving time. They were quick to identify alternatives for repair, as I wasn't a local, and needed to get to my home. They fit me in right away. Cost was reasonable.
Horrible experience super expensive. The driver who came obviously a methhead due to the no teeth dilated pupils and jaw jacking/grinding teeth charged me 60$ for a jump and my vehicle died as soon as he left he turned right around and gave me another jump and tried to charge me 60$ what a rip off I refused to pay and told him to call the cops thank God his manager had half a brain and didn't charge me
Call these guys to haul my Suby into the Suby experts. They were freaking awesome. They told my Suby for me in a timely fashion. I called them up they were at the destination within 20 minutes even with all the construction going on. He was gentle with my car friendly and personable. Very awesome guy today I really appreciated him coming out and such short notice and it was hot today boy we were all sweating bullets and Ike really appreciated him a lot so I’ll give these guys five stars all around I love you Peterson towing
I got locked out of my car while visiting Baxter. Fast service with decent wait time. Took about 30 mins on a day that was sure to be busy, and service took a few seconds. Friendly guy too. A service you dont hope to need again, but if I ever do need it in that area I definitely recommend this place.
I was picked up within 5 minutes of my phone call to them. They didn't have the parts needed to fix my truck so they went and got them. In less than 1 hour from my phone call I was on the road again with my truck fixed. If I ever have any problems again they will be the first people I call!
Wanted to charge me over $200 to tow my van five blocks after a car accident! Claimed they had to drop everything, when less than fifteen minutes earlier I drove by their shop and saw all their trucks lined up out front. In my opinion that's taking advantage of someone in time of distress, and it's a problem in this area. Stay away if at all possible, don't support companies that practice this type of behavior.
Absolute fabulous customer service! Arrived to tow my vehicle quickly, was very professional, gave me the number to a cab service and even called the cab company to reserve my next day Pickup. Rob went well and above and helped me through a very stressful situation. A+
this incident was a number of years ago so hopefully there has been changeover in Managment. there was no damage to my girlfriend's Sunfire that was towed, that was awesome. but my Rockford Fosgate 15inch was taken along with a 1200 watt amp. the equipment was ripped from the truck like it was done quickly. after getting told i was severly mistaken, survalience footage of that night showed one of the worker's boys stealing the speaker from the car. it was returned 2 days later and i didn't pursue charges or anything. if i am able to avoid it, i WILL NOT go through those untrustworthy condescending professionals.
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