This rating is based on customer reviews, inventory size, pricing, and service quality
Westland Parts Plus in Westland, MI lands at 89/100 with a clearly positive trend. Reviewers highlight low prices, OEM options, strong in‑stock variety, and knowledgeable, friendly staff who quickly match the right part. Service is often fast and value beats big chains and dealerships. Cons noted: occasional warranty disputes, no delivery to some prior service areas, limited hours, and weak signage; one outlier slams professionalism. For shoppers prioritizing price and availability, it’s a standout, with a few policy/access quirks.
⭐⭐⭐⭐⭐ 5/5 – Outstanding Local Auto Parts Store
Westland Parts Plus was recommended to me by Baba Auto Repair, and I’m really glad I checked them out. I’ve bought a car battery and other parts for my Ford Escape from them, and every experience has been excellent.
The manager is super friendly, knowledgeable, and genuinely helpful. Their prices and service are far better than what I’ve seen at bigger chain stores like AutoZone, O’Reilly Auto Parts, and Advance Auto Parts. I’m saying this after shopping around at multiple locations.
One thing that really impressed me: I walked in with nothing but a picture of my engine bay and pointed at the part I needed, without even knowing what it was called. The gentleman there figured it out right away, found the exact part, gave me the correct part number, and even guided me on where to locate it. That level of service is rare these days.
Now I always check with Westland Parts Plus first before going anywhere else. If you’re in the Westland area, I highly recommend supporting this honest, reliable, and truly helpful local business.
My experience with the Westland parts plus has been nothing short of amazing, always polite, quick. Responsive. Very great people over there. Thank you!
The best parts suppliers. This company stands by their word with speed, quality, and trust. Ive been a customer since 2015. Ive seen their honors with major corporations and dealerships so I would ignore the other negative reviews. They have the greatest customer service. They stand by their word on all levels, every person that works here is on the same page no matter who it is with no hiccups. Only a unique company is like this. My experience with them has been way beyond exceptional and much more than I could expect from anybody else.
They were a local parts store IES Taylor Michigan and then they moved out to Westland and now it won't deliver it's not our fault that they moved out of town
If there was zero stars they deserve it. They are the junkiest place in downriver. I don't know how they are still in business. Junky place, unprofessional, everyday new manager. It should be parts minus, minus, minus!
Great place to get GMC OEM parts for cheap... Dont go to a dealership without going here first...Priced a thermostat $107=Dealership(OEM part) $45=Autozone(non OEM part)
$32=Westland Parts Plus(OEM part)
Thank you Westland Parts Plus!!!
Best parts place ever. Best prices, returns are quick if needed, professional staff. I can't say enough, it's the only auto parts store I consider when I need something.
The young Lady Jennifer Ross was so much help and a. Very great communicator and answered all my questions Parts Plus... Don’t lose her great employee!!!! Believe she should get employee of the year or month something... Love your guys store keep it up God Bless!!!
Was a regular until I couldn't get my warranty back on two hubs I purchased, there was always an issue based off employee discretion so basically he decides to either give ur warranty(which he never does) or a smooth reason not too. I despise this place now, jus because they don't honor they're warranties. Will never return to this establishment again.
These guys are great! Inexpensive, helpful, and knowledgeable. I highly recommend them. The only issue is their hours aren't very inclusive, which really sucks when it's 19:00 on a Sunday and you need a part to drive to work in the morning. That's the only reason for the one star ding.
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