If your a woman! I advise not to go alone! Also please get 2& 3 options before getting repairs done! This place Overcharges & and the staff has limited knowledge when it comes to technology! Will not vist or recommend! Even after taking to the mgt! 2012 Chevy Traverse
I am blown away that this place has any good reviews. They are notorious for overcharging for towing after accidents while offering people "discounts" if they sign their title over. They wanted almost $700 from me just so I could get my belongings out of my own car after a crash. $150 if I gave them the title. I know others that they have done this to also. Total scumbags.
The good news - the towing service was excellent! The repairs took 6 weeks, the final bill was double the estimate, and there was zero communication unless we called them.
Dispatch sent Eric out after we spun off of 75 on a snowy night. They were there within 15 minutes, super helpful, calm, and caring. Very reasonably priced for the prompt response. Would recommend for all your towing needs! Thank you!!
The best towing service in all of Saginaw by FAR. They’re so polite and helpful on the phone! I was in a really horrible accident. They towed my car from scene and held it for me until insurance could pick it up, my breaks went out which caused the accident and they even inspected them right after the tow to help me get the ticket dismissed, free of charge! They’re also helping me transport my totaled vehicle to a different location today and their prices are very reasonable! When I went to go collect my belongings I was bawling my eyes out seeing my car in person since the accident. All the workers expressed their sympathy’s and even spoke with me about how I’m doing! Great people and great service! Would recommend to anybody.
Update after originally reviewing: just met Joel one of their tow drivers, he’s SO polite and amazing!!
Friendly staff. The mechanics are top notch. Able to find the issue and fix it right. Been going there for more years than I care to say and have never did us wrong. Good people.
My 2018 Silverado Truck broke down on the side of I-75. Couldn't even get her to budge a little bit. Called Gobeyn's and they sent out their tow truck driver. He was very sweet and helpful and got us and the truck to Gobeyn's.
Left truck there and in a few days we found out it was the transfer case that had sort of exploded under the hood. They were able to order the parts and get her fixed in 3 weeks.
Then, when we couldn't get to pick her up right away (we don't live anywhere near this place) they were understanding and helpful. We picked the truck up and she's running great.
Couldn't be happier with these folks and their awesome customer service. Dennis in service is great!
The tow truck driver was very professional and friendly. He took care not to damage the vehicle and dropped it off at the dealership just as requested in a timely manner.
They always exceed my expectations. Just a really nice experience even though it's usually a headache to start with cause if I call them it means my car broke. 5 Stars for sure!
They did work on my super duty they did a good job the price was right the time frame was a little off but I guess they're just busy a lot cuz they do good work I can't complain I was pretty happy every time I've been there I'm going back again to take my car in the next few weeks for work definitely recommend these guys
I paid for a diagnostic test on my Infinity truck. He said my radiator was bad I paid for a new radiator I pick my truck up and it was still overheating took it back the next day they had my truck for 2 weeks so I had to pay for a rental and than he said the hose was bad got that fixed and it's still overheating.They told me to bring it back but I don't trust them.I wasted over a 1,000 with these ppl.I would not recommend this place to anyone you will be wasting your money going to this place
One of my boat trailer tires blew on I-75 and everyone else I called referred me to some other company that might be able to help. Ken didn’t do that. He dug in and solved the problem himself using his network of people in the area to find us a tire - on a Saturday when most places were closed! He found a tire, drove out to the highway to grab my wheel, took it to a tire shop, got them to mount it immediately and then came back out and reinstalled it. Because of Ken we were on the water all afternoon. I haven’t experienced this kind of service from ANY business in a long time. Thanks Ken!!
EDIT: Originally gave 5 stars. They had my car for a week and a half. Gave me a written estimate and when I went to pick up the car - like magic it was almost $1000 more (no verbal or written consent given for these repairs). This place was great and now it's just not. Go someplace else.
It's hard to find a mechanic you trust and this is my place. I've been bringing vehicles here for years and will continue to do so.
If you want to wait awhile and then grossly overpay for repairs then this is the spot. If you don’t want to be completely taken advantage of then I would go elsewhere!!! My car broke down on 75 just past the Bridgeport exit and to have it towed to where I live would have been over $200 so I decided to save money and have it towed there because it was the closest and I was using their towing service. Long story short it took 2 weeks to have my alternator changed, the only repair they did.
I drive one of the most common cars you see in this area. It’s a basic Chevy nothing fancy. I paid over $660 for them to replace the alternator. The alternator alone cost me over $450. I would have had my car faster and cheaper even with a more expensive tow.
Cost me a lot of money to learn that they are scammers! Lesson learned and I hope others can learn it from my experience rather than having to pay
MUST READ!!! We just picked up our vehicle from Gobeyn’s. We had it there in January. It took them a week and half before they fixed it. No calls from them that there was a delay in checking our vehicle. They eventually checked it and fixed the vehicle. It cost well over a $1000. They “supposedly” completed a 27 point vehicle inspection. After having the car back for about 2 weeks, my husband noticed the vehicle was leaking. Took the the vehicle back and tomorrow, Thursday, they will have had the vehicle for 3 weeks. Again, no calls from them as to the reason for the delays. Granted, Michigan had the polar vortex, but a professional business should maintain good customer relationships. My husband called this morning, and they still hand not looked at the vehicle. We picked it up as we were told they probably couldn’t get to it until next week.
Took it to another repair shop just down the street directly after. Within the hour we got a call back letting us know there were a number of issues that should have been noted if Gobeyn’s did in fact complete a thorough 27 point inspection. That said, AVOID THIS PLACE AT ALL COST!!!!!
Got in a bad car accident. Called insurance company to have vehicle towed to home. Vehicle was rearended but still driveable. Was sent to hospital in an ambulance because of the impact. I had it towed because I didn't know how long I was going to be and had no other means of transporting vehicle. I had my wife make specific request of contacting us before getting there as we had the keys and vehicle was locked since I had a couple thousand dollars worth of tools sitting inside. I also didn't want it dragged on to or off of the tow truck. She told them that she would meet them there but to contact her first. They said 30-40 minutes. They said they wouldnt tow it if we weren't there. They actually ended up being there early. They didnt call us. They unlocked my vehicle after they were told we had the keys because the driver assumed some keys sitting on the passenger seat were for the vehicle. The driver dragged my vehicle on and off the tow truck even though they didn't have to had they contacted us in the first place. Very unprofessional and will never let them touch one of my vehicles ever again. I will never ever refer them to anyone!!
1011 N Washington Ave, Saginaw, MI 48601Recycling center
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