Monroe Collision Service Inc in
Monroe Center (MI)

I would like to thank Monroe Collision and their team for the work they performed on my 1990 Mustang GT. The car looks great! He was very thorough with the estimate and scheduling was exactly what he said.. there are not many shops that work on vintage cars. That just goes to show you the skill level of their repair personnel. I would not hesitate to recommend them. Again, great job thank you.

I don't know what it is about this place, but I will tell you right now, I won't go anywhere else but Monroe Collision for all my vehicle needs! They're honest people and they do amazing work! I can trust them. They've never steered me in the wrong direction. I know I'm not being cheated out or scammed out of services or money. They might be a little pricey, but you know what they say... you get what you pay for! Thank You Monroe Collision for being amazing at what you do!!!! I will continue to refer all my friends and family to you!

After hitting a deer on January 3rd Monroe collision of Monroe Michigan saved my Jeep Cherokee from being totaled... They did a great job repairing the front end and replacing my hood... Keith did a great job ... Randy that works there worked on my previous Jeep Liberty several times and I've always been satisfied.. I recommend them for not only body work but also for any car repairs.

I first went to Firestone to get my car inspected, which is how I found out my ball joints needed replacing. They said it would cost me $645 just for the ball joint replacement and another $122 for the alignment. I decided I'd look around to find a better place to take it. I called here for an estimate, was amazed at their pricing so I booked an appointment. Within only a couple hours of my app they called to let me know it was all set. I ended up paying only $507. Meaning, I saved $255 by going here. Thank you all for your help!

Had a tie rod replaced and an alignment. No problems, everything was smooth as silk. Price was reasonable, time taken for repair was reasonable. This is one of 2 places in Monroe where you can actually have an alignment done correctly the first time.

My dad brought my car in that needed tons of work on it. Monroe collision did a great job and I had my car back way sooner than I thought. The prices was fair. I will not take my car any where else from now on. If you are looking for a good shop to trust this is the place.

Great service. Friendly staff. Highly recommend. Went to work on my truck as soon as I got there

Words can't describe how thankful to Terry he did an amazing job straightening out my Cuda’s steering. If you know me and this car, I struggle to let just anyone touch it. Special mention for Brian transporting to and from the shop. I appreciate it.

These guys got my car back to me in less than a week and did a phenomenal job. Always would recommend them

Great place to take your vehicle..for repairs or front end alignment...very honest and reasonable prices for any fix they do...I don't take my vehicles to anyone but them for my repairs

Excellent service! Took the time out of their busy day to get me in quick and fix my issue. Highly recommend this shop. Staff was kind and understanding, very knowledgeable and friendly. Can’t thank them enough!

I needed a front end alignment on my street rod and they got me in quickly and Chad did a good and fast job with it.

Took my car in to get a estimate for rear end work due to a accident. Mechanic got my parts ordered for me and got my car back running smooth again. Very nice people to work with and did great work definitely recommend. It took me a couple weeks to come up with all the money to get it repaired and they were patient and understanding.

Same great service for the past 20+ years. If it can’t be aligned anywhere else, they got you covered. They have the right equipment to get your car, SUV or large crew cab truck aligned.

The wind sprung my door van one evening. The owner, Brian, worked me in first thing the very next morning and fixed it up and made the best of a bad situation. Couldn't be happier with the result and pleasure to do business with. Highly recommend!

Monroe collision really went above and beyond for me when my truck got hit. They fought with the insurance to make sure I got the quality parts needed. They also helped me deal with the insurance to make sure everybody got paid. Would highly recommend amazing customer service friendly staff quality work

I went there a few weeks ago to have an alignment done and front tires re-balanced. I had been chasing a high speed vibration for years and when they did a front end alignment they found the drivers side wheel out of tow and that took care of the vibration!!! Outstanding!!!! But a few weeks later I got a vibration back at about 60 miles an hour and I noticed that my rear driver side tire was cupping. So I verified with a major local tire dealer that the cupping was either due to a suspension problem OR and alignment issue. Well seeing that I just had the front alignment done an Monroe collision I called and set up an appt to have it rechecked. Well the day I was to take the truck back in I noticed I had a nail in my rear tire that was cupping so I plugged it and also noticed I had a slow leak in the front passenger side. Being unable to find the leak, I decided to take the tire off and get a better look. But I could NOT get the tire off with my impact gun. I ended up having to get my breaker bar and stand and bounce to get the lugs to break loose. I’m 250LBS and had to bounce on my breaker bar. So I called them and complained. The manager said he ask the tech what he used to torque the lugs and he said a torque bar ( basically an extension that will not over torque the lug) I told him there was NO WAY. None the less he said to not break loose any other lugs and that they would take care or it when I took it is… NOPE I DONT THINK SO!!! The driver side wheel was ok other than one lug was hard to remove. I replaced all my lugs and torque them myself seeing that they can’t do it. None the less took the truck back for the appt and had them recheck the alignment. So I ask the manager” what torque did your guy torque my lugs to? He said I’ll get you the torque bar. Brings it to me and it was 100 FT LBS I said your kidding right. He said no. I told him that’s not even the right torque in the first place. My torque is 135Ft Lbs. He said not for a Ram 1500. I said oh but it is. Look it up buddy. Anyway needless to say he said my tire was cupping because the tire was low on air. I told him I knew it was low cause I had a nail in it and I just plugged it. He said that was why it was cupping. He then said they put air in my tires for me and I said thanks. I KNEW if they didn’t know the torque the sure didn’t know the tire PSI well LOW AND BEHOLD!!! They put more air in my tires than they were supposed to. Over 40 PSI and yes I checked my tires cold. I will never return to these guys ever again. Another reason I do my own work on my vehicle that I can do. If I could do the alignments I would!!

Quick service i was in and out with a few thousand in damages to the front end and extra parts needed along the way in less than 4 days. Amazing. Communication was well also...

I got a rear wheel alignment done at Monroe collision. After replacing a bunch of parts myself and taking it to Belle tire where they Wanted to charge me $850 to do the work. Monroe collision did it all 66 Bucks. Top notch in my books. I will highly recommend Monroe collision to anyone who needs car work done.

Trust these people with all my vehicles for 50yrs. Always took care of customers and treat you great. Do all they can to take care of your vehicle the right way.

Monroe Collison took such good care of my car after I got in an accident. When I went to pick it up it looked like I didn’t even hit another car. They detailed my car inside and out and treated me as family. I cannot recommend them enough!!!

5 days to get front end work done only to be told after 5 days they "didn't have time" to fix car. Customer service virtually non existent. Not sure if they are inept or incompetent but after 5 days car is now going to another shop where someone will actually work on it. Needless to say I won't be going back.

Horrible customer service. Called to ask a simple question about how much does it cost to get something replaced and they could not give me a straight answer instead the wanted me to bring it in for a $25 estimate to diagnose the problem which I just wanted to know the price of what I asked for. The guy said I don’t work for FREE. This all occurred after getting two estimates from other shops.

GREAT job from start to finish. Repairs done ON TIME and customer service was next to none. Fair prices!! To those of you worried of getting taken advantage of, go to Monroe Collision!

I will never go here again. I had heard they do good work. I stopped in to see if they could give me a quick estimate. Instead, i was greeted by a rude woman who was absolutely no help at all. Not a great way to get customers. So they may do fantastic work BUT customer service was horrible.

If there was an option for 10 stars I would give them 10!! They are the best in town I would recommend all my family and friends to them. They are great. They've saved my car a couple times and it looks brand new when they're done. I can't say enough about them!

We just turned in our Tahoe for a dent in the passenger rear quarter panel & We just have to say... Thank You! Amazing job ! Super fast service and They adjusted our headlights & fixed things that we didnt ask for at no extra cost! I would'nt hesitate to send my friends or family to Monroe Collision!