What clients say about Battery Wholesale - Monroe, MI Battery Store in Monroe Center (MI)
Matt and Lee helped me out today and were so amazing to work with. I came in to ask if I could borrow a wrench so I could get my battery out of the car. Lee told me that I could actually pull on in and he could get it out for me. When I pulled in, Lee offered to test my battery first to make sure it actually was the issue and didn't push me towards a sale or anything. Once it was determined that it was the concern, Matt was so nice and told me the different battery options they had. He was transparent about prices, and even was super patient in explaining the warranties and how they worked. They together were able to get me set and ready to go in what felt like less than 10 minutes, but for sure in and out in less than 15. This shop always seems to have any specialty batteries I need, and they are honestly the best at what they do. I would for sure recommend their shop to anyone.
Pulled in got battery checked needed new got it replaced, all with 15mins. I recommend this place for batteries. Been doing business with them for years. They stand behind the warranties. Known from experience. Straight shoots.
I recently went here for 2 different vehicles. In both cases Rob and Matt helped me out. They were SO patient in sharing their vast knowledge with me. Very nice, friendly guys. Will go there again, when needed
The guys that were working were very helpful and even fixed my bent battery terminal for me at no extra charge. Best price in town for any car battery as well.
My battery kept dying. I stopped by the Monroe, MI location and Rob and Matt took great care of me. They had me in and out in 20 minutes. I have a second battery in my car to assist with the stop/start feature. They test that battery as well for free. While there I noticed a couple people come in for free battery tests. Their batteries were good, so you can tell they don't just try to sell you something you do not need. These guys were so friendly and knowledgeable I felt at easy the minute I got there. Thanks guys, keep up the great work.
Brought my 2013 Dodge journey in and they installed the new battery with new bolts and terminals. On a Friday afternoon before closing time they got me in and out in under 20 minutes. Matt knew what he had to do and got right down to it. Knowledgeable staff. Friendly and best prices in town! Keep up the great work guys! Thank you!
This place is a joke I bought a battery there less than a month ago that cost me over $200....the battery does not hold a charge and since it's completely dead they will not warranty it..
What good is a warranty if they don't stand behind it? I have called the (Boss) a couple times and have not received a call back!!
I do NOT recommend buying anything from them unless you have money to throw away!!!!
The owners reply is also WRONG !!!! yes they did offer to charge the battery but I was told it is NOT covered under warranty because it was completely dead...I try to help out the small businesses in our community but your business will no longer be one of them I'll spend my money were it's Appreciated.
Hands down best battery store in Town, quick service, friendly staff, seems like they actually care. They do all kinds of batteries. Didn't know that. Replace your car battery and watch battery at the same time. I wouldn't go anywhere else. Thank you battery wholesale.
Went there this morning for a battery for our SUV. I was in and out in less than a half hour with a new battery installed at a great price! I will definitely be going back there when out other vehicle needs a battery.
Stopped in the Monroe Mi location on November 21, 2022 for a battery replacement for a 2018 Chevy Express 2500. "Out of stock"! There are hundreds of local companies that us GM Express cargo vans to operate their business. I would have to think that this battery is very popular and is something that should always be in stock.
Years ago this store had a sign out front claiming that they had, or could get, batteries for anything. Then I took them a rechargeable item that needed a replacement battery and guess what, they didn't have one and couldn't order one. But the owner actually built/constructed a replacement battery for my item and I used it for years and years. Since that time they removed the sign with the erroneous claim. And I have also taken two other items for which they were unable to provide a replacement battery for. Today it happened again, I took them another "stumper" and left without what I needed. All of this being said, I strongly recommend you check with these fine gentlemen when you need some kind of battery replacement. They go out of their way to try to find what you need. Automotive, motorcycle, snowmobile, yard tractors, etc. You name it and they will most likely have it, or will be able to get it for you. They have ample parking available on the north side of the building ??. And masks are optional at this time.
Rick Zorn
Awesome and friendly customer service. We were stranded and although they couldn’t directly help us they made sure we were taken care of by calling around and posting our battery
Jeff at Battery Wholesale did me a solid. Assessed my battery situation, gave me honest information, was friendly and fixed my battery issue with a solution that saved me some money. Highly recommend their store.
Ok, went in for replacement batteries for my car key fobs, and... The guy was super nice and quick and all for under $11!!! Excellent place to do business. I take all my battery business there!
2020 purchased a battery at the Monroe Store. This year I took the battery in because I suspected there was a problem. They tested it and said it was only 35% charged and I should leave it overnight and they would charge it for me. On returning to pickup the battery they told me that the battery had shorted out because of something that I did. Battery worked last summer and it’s on an on board boat charger with three other batteries that are fine.They refused to stand behind this battery. I asked for the manager to contact me but I haven’t heard as of yet. It’s not the money it’s the point. You don’t treat customers this way.
Stopped in there yesterday morning in my wife's car and she ended up needing a new battery. We were in/out in less than 15 minutes and staff was polite, courteous, knowledgeable and had a sense of humor. Will definitely come here in the future. Highly recommended. Thanks!
The service was exceptional when I went to purchase a new battery today. The guys working went above and beyond to clear the snow off my car as well as getting my Jeep in and out quickly.
This place is pretty friendly. The vehicle batteries they'll sell you are covered by their warranty. I believe theyll even charge your battery for free aswell as test it. Other than that I know they have a garage too it's just idk bout that part.
Excellent service, friendly, great prices and helpful staff, (thank you Jeff and Terry!).
Went in to have my battery checked on a 2013 Honda Fit, which had the OEM battery. Jeff checked over it and despite the age (nearly 8 years old), found the batter was in good condition and turned the decision over to me weather to get a new on or not. Normally I would have decided to keep the old battery, but I was so grateful for his helpfulness, honesty and integrity, I decided to buy a new battery. Very nice guys over at Battery Wholesale, thank you for the pleasurable, customer-focused experience.
My name is Bill Whittaker (Marilyn's husband) and I just wanted to share how great my experience was with one of the employees named Jeff at Battery Wholesale. He provided me with all the advice I needed and was even willing to come out to the farm. He was willing to go above and beyond to provide great service!
I pulled into their garage to purchase a new battery, I was met by a very friendly staff. They installed the battery, I paid a fair price and was back on the road in less than 15 minutes.
Staff was friendly and helpful, and prices were very competitive with other Auto stores in Monroe. They have batteries for just about everything, including an old Honda Trail 70 we restored. Definitely recommend!
My 17 year old daughter bought a battery here. The next day, her car died. When I called Battery Wholesale, I was told that they were getting ready to close and that they basically could not help me. I was told we should take it to our mechanic, who checked it out and said it was a loose battery cable, and also charged us a service fee. I took the receipt to Battery Wholesale in hopes of a reimbursement. After the manager, Tom, spoke with the CEO, Jen, I was told they would not reimburse the mechanic fee. All around, this was a horrible experience. They did not properly attach the cables and would not help in any way, shape, or form. I will not be returning and do not suggest anyone else buy a battery from this establishment.
A friendly staff that was able to test my battery at no charge and recommended two options for me.
Only required a positive terminal replacement that they completed for a total of under $2 and under 10 minutes of labor (no charge). There is no doubt that I will be back to do business with them!
Website
