Response time was super fast they were here within 20mins, they sent Neil to come out to give me a jump start, turned out I had the same tool he was using so he took the extra minute and showed me how to properly use it and was super helpful
This is an amazing tow truck company I called other companies around to pull me out and these guys had the best prices and showed up the quickest. Definitely the guys you want when you need a tow.
Neil never gave up until he got my car opened even though I told him I’m gonna just have to bust out a window probably And he told me no and didn’t want me to do that and took extra time to get it opened the right way I am very appreciative
Neil was excellent! Professional, explained everything and then got me out of the mud! He called me on the way here and thanked me as he left- could not have been any better
I requested Toyota Roadside Assist for a battery jump. I didn't get the name of the Big Bulldog driver who responded. Unfortunately the battery didn't respond to the jump. The driver was very pleasant and even apologized. I called back for a tow. This time Henry from Big Bulldog responded. He said he would try to jump it again unless I'd rather he tow it. I agreed and it started. He told me to let it run for 10 minutes before driving it. About 15 min after he left it died. I called again, Henry came back.He was very efficient and careful while preparing my car for the journey to the dealership. I was very impressed, Henry knows his stuff obviously.Thank you so much,Henry and thank you also to the first driver. You did what you could but sometimes things just don't go right.5***** for the Big Bulldog drivers!
Within 5 minutes of my AAA Request I had received contact from a tow driver, David, and within 30 minutes, he was onsite loading my vehicle for a tow. Very fast, and very friendly. Got me to a shop safely and quickly. Great service. Better individual 👍🏼
David was exceptional. We are smack dab in the middle of a winter storm. David called me right away to ask questions about the car and our situation and gave me a very reasonable time line. He showed up and was knowledgeable, kind, patient and had had our car out of the ditch in less than 10 minutes. We appreciate you so much. Thank you!
We had a great experience with Neal! We were broken down on I-90 with our trailer and two big dogs. Neil got us off that highway very quickly all the while paying special attention to our scared dogs! We had a wonderful conversation with him while we were in the tow truck. The thing that impressed me the most was how kindly he spoke of his boss. A loyal employee is precious. Neil has a dangerous job that he performed well. I would highly recommend this business!
I had my car towed they gave me the best price by far I also had Neil as a driver really nice dude can tell he really likes his job and he’s really good at it thank you for the great service!
Big bulldog towing did a great job helping me out when I had a flat. James was the driver and he arrived quickly after the initial call. The car was hooked up and ready to go in no time. He was very helpful, personable, and professional. I would definitely use them again!
James was out on site only 18min after I got off the call with my insurance company. Crazy fast service! James was super friendly and helpful. I would definitely recommend these guys!
We had an unfortunate incident where our front driver side tire ran into an oversize curb at the car wash, and Goshen. It’s on a Sunday, on a holiday weekend, and you always think the worst. Thankfully, David came in and was able to get us Set up and back on our way in no time. I asked him questions and he was not only professional and polite, but gave me tips and insight on tools and things that I could have on hand should we run into similar circumstances in the future. While I do not want this incident to happen again, if I’m in a pinch, I’d be glad to work with him again!
He was absolutely kind and professional, you could tell he's done his job for many years and I would use his services again in the future! Great job man 🤘
I was helped by Mike and he was the kindest, friendliest, most efficient. He was able to recover my keys quickly in extreme heat. I can not say enough great things about Mike.
We were stranded with a flat tire and had to call for a tow truck—and it showed up quickly! Neil was graciously patient as we looked for an uber driver. Then he was above and beyond on customer service and getting our vehicle to a tire shop.
We had the pleasure of using Big Bulldog Towing through our AAA member benefits. The driver Mike was great. He reached out with an ETA once the call was assigned to him and arrived on time. Once there he had the Jeep on the back of the tow truck and ready to go in under 10 minutes. He was quick and efficient. The Jeep was transported and dropped off perfectly. Due to this experience with Mike we will now refer any one in need of a tow to Big Bulldog Towing.
Neil was a light in the dark. The asphalt was sticking to feet abd the sun beat down upon my pale skin. Just then, Neil came within his red armor and saved me from the abyss of sticky tar. He was the kindest soul and I couldnt have picked a better driver. The owners wife also answered the phone and she reassured my mother that everything was perfect and that neil would save. She was right.
Fast and speedy service! I was so grateful for the lady that answered the phone and was so kind! Neil, who towed my car was pleasant to spend my time with and he reassured me while I was worried. Despite the 95° weather, this was an easy process. I would suggest this company to anyone! 5 stars!
Neil was awesome, I was sitting on the side of the road for no less than 15 minutes after sending a roadside request. Had a great attitude and got me home quickly! I felt bad cause he had just ordered door dash and had food on its way when he got my request, but he still came out and helped!! Awesome dude!
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