What clients say about Hasse's Towing & Crane Service in Benton Harbor (MI)
Great experience working with Hasse's! They were prompt in getting my car picked up when it stalled on the highway, and over to a family members house, and again when I needed it towed to a repair shop a couple hours later. Zach was extremely helpful with his insight on vehicles and told me what he thought was the issue, in which the repair shop confirmed what Zach said. THANK YOU ZACH and HASSE'S!
We had a car accident that resulted in the death of my grandmother a number of years ago. When we tried to put a memorial up near the road they removed it and said it was "their property" owners don't have good morals. Don't go here.
Excellent people to do business with. They stayed over and got the job complete all while working in single digit weather, and didn't charge and arm and a leg. Pleasure to do business with, and will do business again. Kept us informed the whole time. Can't go wrong here.
Great place to do business. Ms Wendy is most beautiful inside and outside. She worked with us in ways she didn't have to. Much better place than Zelkes(over charging) to do business with. From my personal experiences. Customer friendly. Great canine(Brodie) to keep you entertained whilst you wait. I highly recommend these guys/gals over anyone else. Thank you Ms Wendy.
Work Van broke down 2 Hours from home. They were very quick and responsive! Probably the best experience I’ve had getting a Tow! Very friendly and professional!
5 star service! I was so scared as I was stranded on the side of the road alone especially as a female. I called Hasses & he knew exactly where I was and where I needed to be picked up at. I kid you not he pulled up within 5 minutes!! I am so so grateful for their amazing service and friendly attitude! I will recommend them over & over! Thank you so much again !
Hasse’s showed up quickly. Took me to a rental agency, held an umbrella while I transferred stuff from one vehicle to the next and waited to make sure I was on my way before taking my car to their yard. Fantastic service.
Good people here, really helped me with everything when I needed it with my tow. Would recommend to anyone every time.
Thanks again guys, appreciate you!
Everyone at Hasse’s couldn’t have been more kind, helpful and knowledgeable at a time my family needed it. My family and I were traveling for the 4th Holiday and were involved in an accident on I-94. Hasse’s showed up to tow us and were professional, courteous, and genuinely cared for our safety. Not only do they have great radio commercials but great customer service. 10/10 would recommend.
The entire Hasse’s team was extremely helpful and accommodating during what was otherwise a very stressful experience. Our family of 5 with 3 small children was in an accident on the nearby highway and our insurance provider was slow to help. Hasse’s quickly sent a truck and got us back to their location. They helped calm the children with toys and snacks and the kids loved their dog. They were quick to connect with local police to expedite the process and make it as convenient as possible. We greatly appreciate the entire team!
I had a terrible experience with Hasse Towing Service. The police called them when one of our drivers went off the road, and from the start, their communication was awful. They completely ignored me when I asked for a price, then impounded my truck without giving a clear cost upfront. When I finally got a quote and agreed to it, they suddenly changed the price and nearly doubled it when it was time to pay.
This company is a complete rip-off. They take advantage of people in stressful situations and have no integrity when it comes to their pricing. If you ever need a tow, I strongly recommend avoiding Hasse’s Towing Service unless you want to be overcharged and misled.
They are also very rude
Hasse's is a great towing company. I used them all my life, back in the 80's when I used to work on cars myself. I needed them again about a month ago, when I got stuck in a cold ice storm after dark (with my daughter with me). Wendy got the technician dispatched and he had me going again quickly. The again yesterday I spoke to Wendy about towing my car that no long steered to the repair shop. Again, she was awesome! Got the car towed, emailed me a paid invoice (for me to send into my roadside assistance insurance). WONDERFUL people! Thanks, Hasse's!!
Thanks Wendy for the quick response and dispatch!! Got my vehicle towed home fast and easy!!!
With all the choices in Southwest Michigan for towing, the longstanding commitment Hasse's gives the public is always #1 and should be your first call if you need anything towing!!! Thanks Zack for your service too!!!
Hasse’s towed our Skoolie from Van Buren State Park to ABC truck repair. They were very prompt and communicative. The prices were also fair. Definitely would use them again!
A friend locked his keys in his car. They were there within 15 minutes and a super reasonable price for the service. Very friendly over the phone and in person. Would absolutely use again and recommend
My daughter's granny locked up in her 70 bug. Hasse came and helped me get it to my house to repair. It was a job because the back tires were locked up. Hasse made it look easy and backed it right into my garage!! Great job.. Butch would be proud!!]
Hasse's trucking was a life saver for me and my team. I had a truck that need re-worked and fixed ASAP. The Hasse's Team picked up my call and got my truck worked in within the hour. Wendy was amazing with getting my driver and her team on the same page for what I needed done. If you are ever in the area and need towed or a shipment re-worked make them your first call.
Called for towing on our 40' class A diesel pusher RV. We were given excellent advice and recommended we contact a particular road service company that was excellent and got us back on the road. They saved us thousands of dollars and many hours of frustration. Thank you!
They towed a box truck we purchased, out of an overgrown wooded area. Big thanks to Wendy's coordination from the office end. Much thanks to the 2nd driver/co-owner, and his ability to make this task as pleasant as possible by navigating through unknown variables with competence.
Needed a tow unexpectedly today when we got a flat that couldn’t be fixed. I hadn’t needed to use a towing company in forever, but I’d heard good things about Hasse’s and they were close by. Called and they arrived in 20min. The young man was very efficient and kind. Prices were fair and I appreciated their promptness. Will definitely be using them again if needed and I recommend them for others.
My Grandpa got in an accident. They came out and got the Van. Then we went back the next day and asked if we could get some more parts off of it and our stuff out of it. the owner said yes, we can. Then we ask him before we left can we come back and get those parts tomorrow and he said yes so we sign the title over to him. Then we came back with tools the very next day to get tires and battery and he told us that it's all his. So I will tell friends and family never to use them for anything.
Wendy at hasse' went above and beyond to make sure all details were covered the day before the scheduled pickup for tow and even followed up later the day of the delivery to make sure the everything went as expected. We will be using them again. AAA+++++
This company came recommended from D&S truck repair and I can understand why. The driver showed up within the expected time frame to tow my boat and trailer to D&S. The driver was super friendly and really personable. The towing fee was right around where I was expecting it to be. Even better they were able to bill the tow through D&S so I only had one invoice to deal with.
Hopefully I wont ever have to use them again, but knowing the condition of Michigan roads the odds are against me.
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