What clients say about Georgies Towing & Wrecker Service in Alpena (MI)
Got stuck in the ice, slush, snow on a one lane twisting, hilly road. First tow truck came out, looked, said nope and drove away. 2nd tow truck wanted $350 upfront with no guarantee. Georgie’s was the 3rd, drove right in, loaded me up, drove me out, then asked for the $100 pmt. They sent it to my insurance company for me. This number is going into my contacts and will be the not tow company I ever call in the future.
This place is hands down THE best towing company in alpena and surrounding counties. Without a doubt in my mind I will be giving them my business. They are super affordable, totally transparent to work with, and will go above and beyond for their customers! 100/10
Georgie towed my car after I requested a tow service through my insurance company. I didn't know where to take the vehicle, George recommended a place (so far, so good there) and the drove me back to work since I didn't have anyone to pick me up. Helpful and fast - the two pillars of a tow service.
I called Georgie’s Towing for a jump start and they were over within minutes to help me get my car started. They even followed me to my destination I needed to go to make sure I made it safely. I recommend Georgie’s Towing and I will use them over and over again!
Absolutely horrible people and completely unprofessional. They are not transparent in their prices, and weren't honest about the daily lot fee (double what they told us originally and charged for it). Everyone working there is dismissive, disrespectful, argumentative, and unapologetic. Quite honestly, they are a disgrace to other professional businesses in the community. Highly advise staying away and using any other towing service offered in town or around the area. You will not be sorry in doing so. Btw, you can block me on social media to "attempt" to keep me quiet, but you can't keep me from speaking the truth on search engines.
My brother and his girlfriend barely walked away from a hellish car accident recently. This poor excuse of a business thought it was a great idea to exacerbate the trauma they had endured. The employees taunted, belittled, and harassed my brother and his girlfriend’s family, who just wanted answers and deserve that respect. They offered less than stellar customer service, they are overcharging and scamming people, and I highly encourage others to AVOID AT ALL COST. If you’re going to run a “successful business,” at least treat your customers with the same respect.
My brother and his girlfriend were involved in a serious car accident. The way the people who work at this tow company treated them was completely unprofessional and I would NOT recommend anyone using this tow company.
Horrible service. My family members were involved in a bad car accident. When my family went to visit the car on Monday after being in the hospital (accident on Saturday night) the staff treated them horribly. After finding something concerning in the vehicle, we calmly brought it to the staff’s attention. A man came outside and started yelling and swearing at our family, saying we were accusing them. He raged, screamed, and used vulgar language. While visiting the car after a traumatic accident, the team treated my family like crap. No respect, no apology, no decency. After my family paid the bill, they stated “we could have charged you more but we are being courteous” after swearing and yelling at them. I hope no one ever has to experience this unprofessional, unkind, disrespectful, and obnoxious staff. I hope that you find the kindness in your hearts to NEVER treat anyone like this again. I highly discourage you from using this shop. There are better and kinder options in town.
Took 4 hours to bring my vehicle 52 miles. So my children and i had to sit outside for that time waiting. When my vehicle finally made it i didnt even get so much as an apology
Sunday and my car has a tire with something big sticking out of the tread area. Needed to get this fixed ASAP. Georgies was eager to fix this issue and saved my day.
We actually got into a car wreck just today and they were able to take our car and help us out. My husband and I really appreciate everything they did for us.
We are from out of town and our gear shifter cable came apart, we were expecting him to tow us to an auto shop near by, he lifted it up, was able to locate the issue! Manually put it into drive and had us follow him back to the shop! He ran to the part store and fixed our car without having to take it to a mechanic! We cannot thank him enough ❤️
Had a last minute inconvenience with my car, I couldn’t get in anywhere until the next week! Georgie was more than willing and able to help me! Him and his whole team are amazing. 10/10 would recommend!
I came out of work to find out my battery was dead. I called Georgie's. The girl said they were on the way and I'd see them in a few minutes and I did. A few .minutes later the truck showed up and they got my car started for me. The man was polite as well as efficient for a reasonable price, too. I'll be certain to call them again if I ever need help again.
When i called broke down at the Walmart entrance blocking traffic they came super fast and got me out of the way to get traffic flowing again. So when i was getting towed they asked who i preferred i said Georgies and once again i made the right choice he worked with me to get it paid since it was there all weekend so the cost added up quickly.
Excellent service! My wife blew out a tire, and my insurance company called a place to hear them say.. we don't service insurance after 11pm. I promptly called Georgie's and she was all taken care of! They towed her, and even mounted new tire in morning, then delivered car to my wife's work establishment! 5 stars here!
George was a pleasure to work with. I got my truck stuck in deep mud in a remote location and was running out of options- failing to get my truck back on the road. Called Georgie’s Towing & Wrecker Service, and they were incredibly cordial, professional and thorough on the phone. George was prompt to the scene and once on site he had me out and back on the road in under 10 minutes. I would recommend Georgie’s Towing & Wrecker Service to friends, family, and colleagues alike. 10/10!
Super friendly and They were great! Showed up early and when they left, I couldn't tell they had ever even #been there. Minus the Gigantic missing pine tree (that no one else wanted to tackle) of course. Tows or Trees - call Georgies.
George is awesome -- understanding and professional. My truck's console shifter broke, leaving it immobilized 2-3 miles back in the woods...on a holiday...and I had headed back down south. George found the truck, loaded it somehow, and delivered it to the dealer for repairs without any issues. I couldn't be happier and would call him again for help.
Georgies was quick. I was very pleased with the professional courtesy the driver and his helper showed. They treated my bike with respect and had it to the shop in short time. I've very glad to have had a great encounter after the disappointment of a roadside flat.
Horrible service! Towed a vehicle for a family member and refused to release it stating that it had to be the registered owner. I had paperwork showing power of attorney and consent from the registered owner. Could clearly tell that they make it extremely difficult so they can claim a lost title and keep the vehicle. Very poor, sketchy service. In the meantime, they charged a daily storage fee. Took an entire week working with a lawyer to get the vehicle.
Our bill was paid in full promptly (within 5 days) of the tree removal. Months later, the owner shows up unnanounced at 8 PM while we had guests over and starts making threats and says hes not leaving till he gets paid (this was our first notice of our supposed unpaid bill) Our response was to tell him to go ahead and call his office to check on the status of the fully paid bill. After some time on his cellphone, he gets back in his truck and peels away without a word, no apology, nothing. They did a good job on the tree removal, if you have the stomach for the potential drama.
Never had a better, faster, and reliable service. He not only cares about taking care of your car but also taking after you! His song jump started my car last week for the 5th time this month and still did it with smile. Highly recommend these guys!!
This wrecker service is the most disrespectful place in Alpena. If there was a -5 star they would be getting it. Prices are extremely high no matter what your insurance is and there is just poor service. Also very rude towards other wrecker services. In my one car accident he wouldn’t take the my car as he was supposed to because the other car was newer and had better insurance, but I got lucky there because Jerome’s towing took my vehicle and gave me a ride with a low charge great service.
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