Jeromes Towing & Heavy Duty Recovery in
Alpena (MI)

I was in need of a tow truck today and it wasn’t long, and they were there asap! This company is amazing! Thank you Jerome’s towing for all that you have done for me! Keep up the great work! Great customer service!

Jerome’s towing provided the best service possible. Came out quickly and got my car hooked up and on its way in maybe five minutes. Couldn’t have asked for a better service! Best towing company in the world

Great service! We had a flat and couldn't get the lugs off. Jerome came out, towed the car to his shop, and used his impact wrench to remove the lugs, then changed the tire for us. Saved us a ton of trouble! And got to visit with his dog Bear while he was working.

I crashed my car and the towing experience was good and there was some miscommunication between us but they were really patient with me when I was having trouble with my title. Would ask to be towed by them again.

Jerome's Towing came to the rescue on a Saturday afternoon when all other companies were closed or too busy to help. Our van got a flat tire on the side of a two-lane road in northern Michigan near Lewiston. Unfortunately we discovered we didn't have a spare tire so a tow was necessary. The tow truck driver came directly from completing another run and drove our van to the closest tire shop open on a Saturday (in Gaylord), about 100 miles in total. Before leaving me at the shop, he made sure they were going to be able to help me get a new tire. Throughout the entire experience, there was great communication and genuine empathy for my situation. I would highly recommend Jerome's Towing for anyone in the northern Michigan area.

Quick and affordable! Both the driver and who I spoke with on the phone were very pleasant.

We hit a deer this morning and totaled our vehicle headed out of town and the gentleman from Jerome's towing was so patient and kind. He picked us up, gave us some tips on what to do next and took us home. We were pretty shooken up and upset but our towing experience made it not so bad. Thank you so much.

So thankful for the guys at Jerome's! They have been very helpful with the situation I am having with my current vehicle. From towing it home to towing it to Grand Rapids they did if fast and friendly! Appreciate the support during a frustrating time with my car.

I didn't even call them, the driver saw me trying to jump-start my truck and stopped to help with his jump pack... Fired right up and I was moving in under a minute! I was so gobsmacked, didn't even catch his name. If this is how they treat random strangers they happen to see in distress, I would be confident calling them for help anytime. Thank you, whoever that was at Duck Park!

Very courteous driver , the second tow service I called that night ,thank you for answering my phone call .

Excellent service. They are fast and reliable. I have used their service 3 times and was always satisfied.

Every time I call these guys, they are fast, professional, and most of all, kind. No extra charges or anything for the weekends either. I highly recommend Jeromes!

Outstanding service. Fast and friendly. Insurance covered my fees and driver would not accept a cash tip. They must employ angels. Thank you, Mr Angel. Don't call anyone else.

Extremely wonderful experience! They were so helpful, kind, and so quick. I couldn't ask for better service.

If you need a tow or any type of service Jerome's Towing offers - call Jerome's Towing first. I'm not from the Alpena area and Jerome's was called for me. I AM SO GLAD IT WAS JEROME'S!! I experienced my first vehicle accident after years of driving for work. Bret arrived within minutes and had the situation handled quickly and professionally. He had a calming presence in a very chaotic situation. He offered me a ride, a bathroom and let me stay at their yard until my ride arrived over 2 hours later. Bret made an awful experience not so awful.

The best company around I wouldn't use any one else. Friendly, responsible, speedy, recovery service.

The lady for that answers the phone for dispatch was so friendly, polite, and very helpful. When I called she didn’t have the information I was looking for so she called the shop trying to get the answers she was very prompt in calling me right back and in turn told me what information she needed to help me I ended up having to call her back with the information she needed and again was right on top of it. It’s not often you find great customer service so I thought I’d share that experience and let her know she was great and doing a great job.

I dont normally use this place but this company did great with a very very important truck of my dads and took very very good care of it gettin it to its next stop THANK YOU Brett

RV Towing We are from Madison, Indiana and broke down 23 miles north of Alpena in a 28 foot RV (Ford F450) and had to be home by Sunday. We knew the serpentine belt was off, but that's all we knew for sure. Roadside assistance, GoodSam, let us down terribly with two other tow services that never showed up. After a few hours and no-call/no-show from Georgies or Ron's I called Jerome's. He asked for photos of the hitch/rig and was there in 45 minutes. He called around on his own and got us into this amazing place with Al at R Auto Repair! We were able to stay in the camper overnight and he was there first thing in the morning. We are so lucky to have called Jerome!!!

I had a difficult situation-my car was in the pole barn and couldn’t be jumped because it had a dead short. Because it had the short it couldn’t be put in neutral. The pole barn has an 8 ft high door that opens onto a narrow drive. I needed the car towed to the dealer. When I called Jerome’s and explained the problem they came out right away with the appropriate tools to quickly get the car out of the pole barn and onto the tow truck.I recommend them highly.

They are fast, courteous and effective! I highly recommend them!

These guys are amazing! Very professional and easy to deal with, they treat your vehicle like it's one of their own. I recommend them to everyone who needs any kind of towing.

Wouldn’t deal with any other towing company! Many years of experience guaranteeing quality workmanship every time. Pass by or see any other company on the road, Jerome’s is by far the most respectable of others.

Call them anytime day or night, very fast response time. State of the art equipment, with years of experience. Very nice people to work with!

Very professional, no matter the weather conditions the response time is quick. Doesn’t matter where your at or how bad it is they can get you out!! Hands down absolutely great people and take pride in what they do!! When in doubt call Jerome’s Towing, they will get you out!!

My car was stolen & they were very unhelpful and charged more than the stuff in my car was worth to empty it out. Took days to get back with me & acted like they were doing me a favor. Im at a loss & they kicked me when I was down.

I was completely satisfied with Jerome's Towing. Mine was a unique situation where I called for a quote in the morning to tow my RV a certain distance. Allowing for unforeseen costs, which I understand, was quoted a higher yet fair price, but still one I wanted to avoid. So I started the trip on my own and only made it a few miles before I was unable to drive the RV any farther. I then called Jerome's from the road and they came to tow me the remainder of the trip. The driver was incredibly nice and informative. He towed me to my destination and the total cost was $50 less than the original quote! Clearly a good business with integrity, not trying to rip me off. I wold recommend Jerome's to anyone. I will surely use them again if needed.