These are some hardworking guys, with grit and class! Whether I was stuck on the side of the road with alternator problems or a busted tire, the service was quicker than AAA any day! They regularly maintain my vehicle now! Also.a plus they have detail service in case you or the kids get messy! They go beast mode, no job these guys can't handle! I've seen some of the recovery photos, and some badass cars and bikes being transported! Hands down these guys are a 10 outta 10! Find out for yourself you won't be disappointed!
Outstanding service from start to finish! Brian arrived quickly, was professional, friendly, and handled my Tiguan perfectly. Being stranded is never a fun experience, but they made the entire process stress-free and really fast. Communication was excellent, pricing was fair, and my car was delivered safely without any issues. It’s clear they take pride in their work and genuinely care about their customers. I highly recommend this towing company to anyone who needs reliable, honest, and efficient service. Thank you Brian!!?turned a stressful situation into a positive experience!
I can’t say enough good things about Blackwater. I was dealing with a stressful and sensitive situation, and they treated both me and my vehicle with genuine care and professionalism from start to finish. Brian was kind, respectful, and took the time to make sure my vehicle was handled carefully throughout the entire process.
It’s rare to find a company that combines excellent service with compassion, but they truly went above and beyond. They made a difficult day much easier, and I felt confident that my vehicle was in good hands. I highly recommend them to anyone looking for reliable, professional, and caring service.
Thank you for your help and kindness when it was needed most!
The guys at Blackwater are the best of the best. Always quick to respond and knowledgeable. I trust them 100% with all my auto repair and towing needs!
Would have given 0 stars if possible. My car was 11 minutes past the sign in a public lot that did not have any obvious signs stating that it would be towed. When I asked for clarification from the two truck drivers on truck #29 I was greeted with nothing but yelling, profanities towards me, and the truck driver stating that his dad had passed away this week and that he didn’t care that I was unhappy. I’m fully aware that this is their jobs- I can completely understand and appreciate that. They allowed the car directly next to me and behind me to leave without any penalty and did nothing but yell at me and berate me. Drivers of truck #29 do better.
Excellent service! The team at Blackwater Towing Inc was fast, professional, and incredibly helpful. They arrived on time, handled the vehicle with great care, and made a stressful situation much easier. Reliable service, fair pricing, and top-notch customer care. I highly recommend them to anyone in need of towing or roadside assistance. ⭐ ⭐ ⭐ ⭐ ⭐
Black water towing very nice people the driver and the supervisor was very nice my truck broke down on the highway they were very quick to get to me the driver even took me to an ATM and gave me a ride home after dropping my truck at the repair shop highly recommend them
Was involved in an accident a couple weeks ago. Our vehicle was towed to Blackwater Towing. The vehicle was drivable there was no cleanup to be done it was driven directly on the ramp truck. Picked up the car two days later was charged for all types of cleanup and disabled vehicle charges which was absolutely false the vehicle ran and drove fine. Over 500.00 for 2 days!!! Have talked to the chief of police of Braintree.This is not the first time they've been investigated and they are actively investigating this tow company. If you see the trucks on the road or show up for some type of AAA call I would definitely call for another tow company. Attorney general has multiple claims against this company as well. Beware!!!!
Towed my car in a lot that had a 3-hour limit, under 3 hours. Told them I have proof and everything. Said there was no manager because the owner had just passed away, which I’m sorry to hear, but sounds like their workers are just doing whatever they want now. No accountability. Stole $240 from me. I see another review with a very similar situation- seems like it’s a thing they’re doing!
My goal here is to provide an unbiased account of my recent experience with this company. I also want to note that I’m not sure if the staff on the towing side are the same people who handle the auto repair side of the business.
My car was mistakenly towed from my apartment complex. While the rules state that cars without a guest pass can be towed, I had a guest pass displayed. I called the company simply to understand my options and what the process would be once the property manager reviewed the situation. After I gave my vehicle information, the employee’s tone became hostile—likely because someone from the leasing office (not the property manager) had already contacted them.
All I wanted to know was what would happen after the property manager made a decision. Instead of explaining, he just kept repeating “It’s going to be $240” before hanging up on me.
I can’t speak to the quality of their actual work, but the way they treated me was very disrespectful. I wouldn’t recommend this company—there are plenty of other places where you can get the same service and be treated with respect.
My car broke down, and I needed a tow truck to get it to a shop. There were repairs that I definitely couldn’t do myself, so I was really stressing about what to do. Brian and Louie stepped in and took great care of everything. They were really efficient and made sure my car was in good hands!
Was stuck in category 5 hurricane, lost all my money at casino then my car broke down.Only people who answered and helped were blackwater towing great people and service
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