What clients say about Auto Hospital in Hanover Township (MA)
This place is fantastic, great customer service, exceptional attention to details, honest and trustworthy, wouldn’t go anywhere else! Derek and his team always go the extra mile!
Derek and his team did an excellent job. They were very professional and responsive, and they answered all of my questions clearly and exactly where I needed help. Their support made the process smooth and stress-free. I truly appreciate their efficiency, knowledge, and attention to detail. Highly recommended!
Derek and his team are amazing! They recently serviced my Jeep Grand Cherokee. I was thrilled with his professionalism, and communication. He clearly explained all the details of the repairs. His prices beat every estimate I had from other local service stations. Naomi in the office was very accommodating and also me informed throughout the repairs process. If your vehicle is feeling ill, take it to the Auto Hospital!
My family and I have been taking our cars to Derek and his team for years, first at Stewie's and now at The Auto Hospital. We are grateful to have them looking after our vehicles, especially in today’s world. Their customer service, honesty, and craftsmanship consistently exceed our expectations. They genuinely care about doing what is best for both you and your car, far beyond what you would typically find elsewhere!
Derek and his team always do a great job, diagnosing even the hardest problems and fixing things correctly. The customer is always treated fairly here. Highly recommend them!
The Auto Hospital never disappoints. I keep my vehicles longer than the average person and that is mostly because the auto hospital maintains them and repairs anything that malfunctions. I never have to worry about a thing. They provide honest quality service with a smile. The doctor is always in at the Auto Hospital!!!
Amazing! The lady at the front desk was very informative and had my car back fast and fixed for WAYYY cheaper than the dealerships cost. Will definitely be coming back!!
Over 600 dollars for a canister purge valve. They didn't fix the problem and cut the hose which is a dealer part and they didn't replace it. Terrible service, over priced and overall not worth the headache.
I was so happy to discover this gem. They were friendly, professional, responsive and did an amazing job fixing my axle and park break. They were very reasonable compared to what the auto dealership was trying to charge me! The new owners are great! I will be taking my vehicle here for service from now on and have recommended to friends and family.
Reliable local service. Objective unvarnished answers. Many times, no charge, after assessing a service martian light. Never make me wait. Just solid old school service.
Brought in my vehicle at 9:00 am, described my concern. They called me later that day, fixed!
Picked it up this morning, pleasantly surprised by the complete fix and reasonable price. WOW! My go to auto repair place. Thanks Guys!
I called auto hospital asked them if they had time to look at a leak in my tire the dealership missed . They had my Jeep back in 1 hour great service and I highly recommended them .
I cannot recommend John and his team enough. First experience was a fix of a faulty injector that another shop supposedly fixed. John was honest and never pushed extra repairs, but makes reccomendations. Auto Hospital is our go to auto repair shop from now on.
John and his crew are really great. Fair priced professional, on time and honest. I've never had any problem with his work and I highly recommend his shop.
Auto hospital is amazing. John was very professional and informative about my what was wrong and what needed to be fixed in my car. I definitely will be back and absolutely recommend this place!
I highly recommend the Auto Hospital. I drive 45mins out of my way to bring my car for any issue. My car is always fixed correctly the 1st time with very fair prices. John is a very honest person who goes above & beyond & gets me my car back fixed quickly each time.
I have driven an hour to bring my vehicles here many times and will continue too simply for the fact that John runs an honest and fair establishment. Trustworthy auto repair shops are hard to come by these days. I would highly recommend this place to everyone.
Don't trust that dealer! Bring your car to the auto Hospital! They are honest and knowledgeable and will help you with your car troubles and never overcharge.
NEW OWNERS, NOT GOOD. My 70 year old mother brought her car there very recently. She did so based upon a family members recommendation. Ahh, but you see, this business changed ownership fairly recently, and there are new people in charge. John, who my mother dealt with when she dropped off her car, told her to call him the following day at noon for an estimate. My mother, however, had to go much earlier, say 9 am, because she had forgotten her handicapped placard in the car. She got to Auto Hospital, waved to John, who was on the phone, and left. When she called him later that afternoon, he was odd on the phone, asking her why she was calling so much. She told him that she was just calling when he said, at the time he asked, for an estimate. John told her that he didn't think that they were the repair shop for her, that she "wanted too much." This was an $700 - $800 job, and he told her to take her business elsewhere because she "wanted too much"? Like a final estimate?! The worst part was when I drove my mom back there to get her car? John saw us drive up and ran back into the garage to get away from us, falling over the threshold of the door in his haste. He never came back out. Wow.
This place is hands down the best repair shop I've ever dealt with. They do the best work and at the best price. I have been using them for almost everything for years despite the fact that they are about a 40 minute drive from my house, and every time I have to go somewhere else for convenience I am reminded of why these guys are the best. I had an evap leak in my truck last year and couldn't pass inspection because of it. The Chevy dealership charged me $60 just for the smoke test then told me it would be $180 to replace the part. Brought it to the Auto Hospital and they did the smoke test and the repair for $130 total. They are extremely honest and friendly and will never rip off a customer or recommend service that isn't necessary.
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