What clients say about Ames Street Auto in Dedham Township (MA)
Refused to do a state inspection, in response to the follow up comment the tint is not illegal did pass inspection and I was told you were uncomfortable doing the inspection not that it was going to fail inspection.
Jack is the best. All 3 of the cars in my household, go there for mechanical issues and for body work. They have great prices and they're 100% honest. I've never been overcharged for anything and never been told that I needed something done that didn't need to be done to any of my cars mechanically.I highly recommend.
I come here every time I need an inspection. This is a family owned company and they have always been so kind to me. I needed a new plate and I didnt understand how to order one. They took the time and walked me through the process online. I got my sticker and got to work on time. My whole family comes here!
I would like to thank everyone, they are beyond friendly have a great customer service. I would like to thank for all the help because they are helping my family and blessings us. They are excellent in all they do.
I had a vehicle inspection, my rear license plate light didn't work and they screwed it on without my permission, then asked for $30 for it, but the light costs $2! When I refused, they took my car keys and wouldn't give them back to me until I paid, I think it's extortion! Don't get your vehicle inspection there, go to other places with decent people
You have nothing to complain about, you just did it without permission and asked for $30 for it, and if he only had money for the inspection, what would you have done?
Why did the woman at the cash register raise her voice at him? Did she have the right to do so?
Excellent services, Hospitality here amazing, people very friendly especially Ramy, he is very nice, that gave me relaxed situation to put my car in good hands
The staff are always very friendly and helpful. They are honest about what needs to be done and what can wait until necessary. They make sure my car is safe and do the necessary maintenance at reasonable prices.
Fantastic crew! Believe it or not, I totally shredded both front tires by hitting a curb on Bridge St. Barely able to steer my smoking rims into the station, Rami came outside to meet me and was incredibly kind and reassuring. Everyone was! They found me two new compatible tires, kept me warm and comfy inside the mini mart and had me back on the road at a reasonable cost in no time. I cannot recommend these lovely people enough!!!
Really poor service. Went to get an inspection sticker this morning (Saturday October 28 at 10:00AM). When I asked the man behind the counter if I could get an inspection sticker, he never stopped playing the game on his cell phone to look up at me just said, no. I asked him if there was anyone in the area he could recommend and he said, how should I know. Very rude. I have spent thousands with Ames St Auto over the years but they’ll never see another dollar of mine ever again and that includes getting gas there at least once a week for all three of our cars.
I took my car to Irving on route 1 in Norwood for my inspection sticker. The gentleman was kind, courteous and professional and had me out of there in 30 minutes.I will ho here from now on and I recommend you all do as well. . If we continue to bring our business to rude and unprofessional businesses like Ames Street Auto they’ll continue to treat us all like we’re an interruption to their day/ cell phone game as opposed to the lifeblood of their business.
I own two businesses and would fire any employee that treats any customer like Ames Street Auto does.
I’d give them Zero stars but it isn’t an available option.
This shop is great and run by some real honest people. I brought my car in today for an oil change due to the date of the last change, but I had driven nowhere near the miles for a new oil. They took a look, saw the oil was good, and let me know. Free of charge! I’ll be back here for when I actually need an oil change :)
Terrible experience. I went for an inspection, they forgot to re-attach my license plate and refused to pay me back for the replacement. I do not recommend that anyone goes here. Very mean people, I will never go back here.
JACK A VERY NICE OWNER YOU BETTER TELL YOUR EMPLOYER NOT TO PULL A BASEBALL BAT ON CLIENTS ITS VERY DANGEROUS ...THAT'S THE REASON WE HAVE POLICE...IF I DID ACT THE SAME ONE OF US PROBABLY DIE OR GO TO JAIL ...THAT S MY THOUGHT
This Sunoco gas station is great. Jack and his sons have always taken great care of me and I always go to audy auto down the street to fix my car with jack's son johnny, also so sweet and knows what he's talking about.
I brought my car in because it was making a terrible noise. This shop was highly recommended by a friend. Joe took it in right, figured out the problem, brought me back to show me and explained it completely. Very trustworthy and professional.
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