I couldn’t have asked for better service from Peter and his team! Great communication and even followed up with pictures letting me know my car had arrived safely at BMW. I would highly recommended this towing company!
Had my car picked up and dropped off by Peter today. He gave me constant updates about his estimated time of arrival which was very helpful, and when he dropped it off at the auto shop he sent me a photo so I knew it had arrived at its destination safely. I would definitely recommend yaz towing, this is my second time using them and both times were easy and efficient!
Absolutely incredible service!
I can’t say enough good things about this towing company. I was stuck in a tight parking garage situation with my truck and honestly thought I was out of luck. These guys showed up quickly, were super professional, and handled everything like true pros.
They carefully maneuvered my truck out without a single scratch and made a stressful situation feel easy. The driver (Rob) was friendly, patient, and clearly knew exactly what he was doing. You can tell they take pride in their work.
If you ever need help getting out of a tough spot, this is the company to call. Reliable, skilled, and top-notch customer service. Highly recommend! 🙌🚛
Like me, my car doesn’t like winter. Battery drains, it just wants to hibernate. I have a battery jump starter, and sometimes that works, but sometimes it doesn’t. Over the past year, I’ve had to get it jumped a few times from Yaz and each time they were quick, clear about pricing, and always tried the simple approach (jumping) first, but also offered towing service if jumping didn’t work. To me, the various folks I’ve worked with are responsive, straightforward, and quick.
I am a young woman and I needed a tow truck. I did my due diligence to research into tow companies as I want to make sure I am hiring a professional. I ended up looking up Yaz towing as I saw that it was close to my location. I looked them up on Facebook and these are the posts that I saw. Along with all the other terrible reviews I would definitely shy away from hiring this company especially as a woman if this is what the owner calls "humor". Not to mention they were almost $200 more than any other company in the area.
TOTAL LIARS & THIEVS!! DO NOT USE YAZ TOWING! SCAMMER ALERT! 400?! Highway robbery! Way overpriced to get someone out of a ditch!! My partner had his front wheel barely in a ditch & some old man came by and pushed him out with his body it was that simple. We also only called Yaz and decided we weren't going to use a tow truck after the absolutely horrible experience we had contacting them... You can look at this same picture I sent him & YAZ is saying it was deep in the woods... YAZ is run by a bunch of crazy crooks! We were in Yarmouth, idk if that is really considered the middle of nowhere around here but YAZ thinks it is a reason to be able to charge you 400 for a simple ditch extraction!! DO NO CALL YAZ YOU WILL BE SCAMMED & THEY WILL PROBABLY DROP YOUR CAR!! Call ABC or New England Towing instead! Save yourself the headache of dealing with this scammer.
they towed the wrong car from a lot that they are not authorized to tow from. I had receipts for parking and photos. I still had to pay the tow bill. They had the wrong lot. And they will not provide a name or number of who told them to tow it. Filing with the A.G. of Maine now. Never again
I see your response. You are saying I lie. Look at the photos. The photos / the receipts / and the police do not lie. The police know you as a hot head. The police have taken you off their list of authorized tow companies.
You towed the wrong car. It's that simple. You were wrong. If you are not wrong, please provide the name and contact number of who told you to tow my car.
I have filed a report with the AG of Maine. It might not do anything, but I will keep trying to get your business license revoked and keep you off the list of city vendors.
Appallingly rude, and abrasive over the phone, I called in for a quote for a tow. The man on the phone asked me for my beauty type after I asked for a quote to witch I replied, "my what ". He then immediately started screaming over the phone asking for the year make ane model of the vehicle. And I mean SCREAMING!! I almost hung up the phone at this point but I needed a tow and needed to know a price for said tow. I, without any strife I might add, gave him the information on the vehicle and location to and from so I could get a quote. Within one second of giving him this info he sharply barks $400! Witch is ridiculous for a 10 mile tow I might add. I replied with "okay thankyou" and hung up the phone. Called Southern Maine towing for another quote.....very pleasant to speak with on the phone....under $200...
I digress
Yaz was very patient and collaborative with a complicated situation of my car being towed while I was out of town with storage fees at his garage adding up. He went the extra mile (nice pun!) to help me!
Peter from Yaz was super responsive when I needed a jump start in the cold weather this winter. He communicated by text message and showed up within 30 minutes, then offered to stick around in case I stalled on the way to the auto shop. Super helpful and responsive!
I manage a fleet of vehicles out of Belfast. One of them broke down in Portland. I called Yaz Towing they were friendly, quick and kept in contact with me throughout the whole process. I would definitely use them again. Peter was very helpful.
I’m going to preface this by saying despite that owner Payam is almost certainly going to call me a liar like he does with every other critical review on here, sadly it’s true. I want to make a clear record: on the day my vehicle was towed, I was told by Yaz Towing that the fee was $600. I told them I didn’t have $600 my girlfriend and I are expecting a child and definitely can’t afford that. When I said I didn’t have that much, he made it sound like he was doing me a favor by trying to charge me $450, but that’s way above what the law allows.
When I called the South Portland Police Department a second time(first time was to find out who towed me), I confirmed there are legal caps on towing and storage charges. Despite that, Payam attempted to charge well over those caps, counting on people being desperate enough to pay that to get their car back, and fact that most people don’t know how or even that they can fight back and dispute the criminally high prices.
We spent over an hour arguing with him. I had to show him the actual city documents. Ultimately I had to contact the police because he refused to comply, insisting “private towing” meant he was exempt from the rules. That is false. The towing clearly fell under the regulated “towing and wrecker” services for the city.
If you find yourself towed by this company, do not pay without demanding compliance with South Portland’s ordinance. Ask them to cite the applicable code section, and demand a receipt. They must abide by the city limits — you do not have to accept unjust, exorbitant fees simply because your car is being held.
The saddest story if you look on the Better Business Bureau website is of a single mother struggling financially, and needing to pay hundreds more then what’s legally allowed, just before our rent was due that was truly heartbreaking to read.
Legal / Regulatory Basis — South Portland, Maine:
• Under Chapter 15 (“Motor Vehicles and Traffic”), the City of South Portland sets a maximum towing fee of $150 for non-crash tows and $175 for crash tows. Additional “special retrieval” charges (for off-road, submerged, rolled over or otherwise difficult recoveries) are capped at $100 for the first hour, plus $100 for each additional hour. 
• Storage charges are capped at $40 per day, after the first 24 hours. 
• If release is requested outside normal hours (weekends, holidays, nights), a release-fee may apply, but that also is explicitly defined in the ordinance — it’s $50 under Chapter 15. 
• The code also governs licensing of towing/wrecker businesses, notification to police dispatch, and requirements around payment method and disclosure of fees.
Rob from Yaz was professional and efficient. I put a big hole in my tire and Volvo assistance sent yaz but because I have a locked lug nut that wouldn’t unlock Rob had to tow it. He stayed with me until Volvo road assistance worked out the details and work order. Rob was friendly and pleasant
Contacted them to Tow away a tractor we had with a broken axle that was very large. The service I received was amazing. They were able to come get the tractor with no issues loaded and get it to where it needs to go to be fixed. I highly appreciated it.
In a bad accident and brought to hospital immediately and YAZ towing picked up my totaled truck for the PD. When I got out they were more than helpful meeting us to get my personal items even after forgetting things and having to come back. Very polite and accommodating, would definitely recommend Yaz.
Rob was incredibly accommodating for our vehicle which died in a high school parking lot. The back-and-forth span over two days and Rob was there helping us through each step of the way including which battery to purchase and returning to the scene the next day. He was able to accommodate with two different types of tow truck and is ready for anything!
First off let me start by saying thank you! I was 5 towns away and my daughter called me and said she got a flat tire. I googled a towing company and Yaz was one of the first to come up
I called them and told them the situation, made me feel like we were a priority and rushed out to change the flat tire. They made me feel good about the whole situation, kept me informed about the progress and even sent me pictures of the tire being replaced. I highly recommend this company
As in Lily’s picture below, there is not adequate signage posted around the parking lot. My friend parked their car in the pictured area that looks like it is okay to park there because there is no signage. It looks like it’s for a different building. Yaz towed the car. They don’t post adequate signage and then they tow when you park there. Sounds like a racket to me. They actually patrol the lot looking for cars to tow. Who knows how much money they’ve made off of the poor people who don’t understand the signage. Will be contacting the city government and the Maine Attorney Generals Consumer Protection Division over this.
Edit in response to owner’s comment: I hope you take a moment to self reflect and realize how immature it is to call everyone who criticizes you a liar. I have lied about nothing. My friend parked in the area shown. There are no signs in that area. You towed my friend’s car. Those are facts. This parking lot is obviously a problem area for you, as I’m not the only person unhappy with the signage. Maybe you should consider for once that you might be in the wrong. Be an adult and try to fix the problem.
I got a flat tire on I-95 with my two small children in the car, and to make matters worse, my spare tire was in bad shape. I needed a flatbed tow to the nearest tire shop, and the driver, Sean, arrived promptly after my call. He told me 10 mins, but when I mentioned I had my kids, he turned around to get the bigger truck and only added 5 more mins to my wait time. I apologized for my poor communication and he was so kind and understanding about it.
Not only did he quickly secure my car for towing, but he also went above and beyond by helping me call around to local shops until we found one that had a tire in stock and at a reasonable price. He was friendly, reassuring, and even took the time to let my kids see how to operate the tow truck, which they loved!
While the tow price was on the higher side, I truly had no choice in the situation — and the excellent service made a difficult day much easier. I’m grateful for Sean’s professionalism, kindness, and quick action, and I would absolutely recommend this company for anyone in need of towing help.
After reading how you reply to all the other people you screw over, I wish I HAD been mean to you when you were overcharging me just now in a lot that did not have enough signage for a car you had on your truck for all of 30 minutes. Yeah my car needs special equipment same as every other car huh? Enjoy that extra cash man. Bet you sleep real well knowing you’re taking advantage of the people that live and work in Portland right alongside you. ‘Cash only’ because the city doesn’t let you charge card? But then you say there’s a 3% card fee? And your business partner says sometimes you’ll charge a whole extra $215 for bringing a car back before it’s on the lot? No wonder you want cash only - much easier to pocket that extra amount. Good god. I don’t have to wonder the type of karma you’re incurring - I just have to read the wrath you put in your responses and I know in my heart you must live in a real tough headspace. I’ll keep my notifications on for your impending nonsensical response, but you could do us both a favor and leave it as is - you had my car for less than 30 minutes, your guy walked away with $255 cash, and I got to hear my car bottom out and scrape along the ground as I (!!!) drove it off your truck. Photo to show there are no signs where I parked.
I can't say enough about Yaz Towing! If there were more stars I'd have given them all! Trailering my 18 ft Searay home to Massachusetts on 295 south near Portland Maine in the evening. Blew a trailer bearing causing smoke and a wobbly tire and forcing me into a narrow emergency lane. I could not travel further safely. Kept calling tow services and after 2.5 hours finally landed on Yaz Towing out of Portland. Yaz arrived in 35 minutes, got my boat off the highway safely on his flatbed and drove it to a local repair shop (DLP Auto in Windham) where I got a fair price for repair and great customer service from Donnie. Yaz and Donnie were fast, fair, considerate, professional, and safe. I highly recommend both outfits. - John
I used Yaz Towing this morning, and couldn't be more pleased. After I called, there was an easy text exchange, then I received an ETA of about an hour. At the expected time he called to let me know it would be a few more minutes. He was pleasant and helpful and very good at safely manipulating the tow truck to get to a tight parking space. He was very careful with my car and even texted me a photo of the delivered car, and the name of the person he gave the key to. Would definitely use again!
Had a great experience with the company and the manager Shawn! He was super accommodating to book a time to get our car from the lot and also took the time to sort out the whole situation when we asked why we got towed (which turned out to be a mishap on our AirBnb's side). We are so thankful for the time that Shawn put into helping us and would highly recommend this company!
Yaz was very prompt, and picked up a job no one else was willing to do, at a very late hour. My boat trailer leaf spring snapped on commercial street in Portland, sending the axle and skidding to a halt. It was a robust price, but he was up front about it and delivered the boat and trailer safely in one piece. Thank you for an excellent job!
Thank you! Rob did an amazing job towing my isuzu elf camper after I snapped a belt. He took all precautions to make sure it went smooth and I was at ease. I really appreciated it and it was at 2am at that! Top notch I'd definitely recommend them if you're in need
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