I had a great first time experience with Dylan, and the team at All Pro. Told them what I needed and suspected the issue needing repairs. They confirmed, got my set up with an appointment immediately and worked within my scheduling needs. Overall thought the pricing was very competitive across the board for most shops in the area, and in all actualities it was much less, which is great. Who doesn't like to save money on auto repair??? Also lastly having multiple payment options available for me in my case was also a huge win. Bottom line, they came in when needed, got the job done when needed, and it was priced below what I had anticipated, plus like I said multiple options to cover my out pocket expense and my bottom line. Kudos to All Pro Service Center. Well done job by all!!!
Took my suv in about a month ago, to have the breaks checked because they sounded bad. Paid the 80$ to confirm my suspicions, was told back breaks were metal on metal. Took my car elsewhere to have breaks done because 1100$ for 200$ in parts was a bit steep. Drove my car for the first time 2 days ago and the rattle and shaking or my car sounded like a helicopter. Never sounded like that before. Drop car off and get a call asking where I had previously taken my car because EVERY SINGLE ONE of my lug nuts were loose and they took them off with their fingers. Which could have ended badly. Do not recommend this place. Even communication was horrible, was trying to go through my work schedule to see when and the guy at the desk said you can take papers and leave. Which is why I looked elsewhere.
-Edit: correction on quote for service was for breaks and rotors. As previously stated I had not even driven the vehicle 100 miles, so for all my lug nuts to be taken off by hand by another place is absolutely ridiculous. Even with weather conditions being far colder than it was over month almost two months ago. Since they want to be specific here’s a copy of the actual quote. Not worth the time or money to even have your vehicle looked at for 80$. But for future customers please be sure to check your lug nuts!
Dylan and the team were fantastic. Honest and trustworthy are so important, this shop delivers that. I highly recommend anyone in the area to go to them for your car maintenance needs!
I'm a new first time customer having issues with my convertible. The friendly staff kept me informed on the repair and cost of my German car before doing the work. Will definitely have them doing my service and repair work from now on. They are very knowledgable on foreign made cars.
James is an incredible manager -- polite, professional, knowledgeable, detail oriented, excellent follow through and post repair follow-up. David, the mechanic, for my MGB is awesome!! He knows the workings of a classic MGB inside and out; great work ethic; polite; committed to satisfying the car owner; willing to go the extra mile. I highly recommend this service center. Respectfully, David Isch
We always have such a great experience with All Pro. The staff are always friendly, knowledgeable, and make the whole process easy from start to finish. They take the time to explain the work that needs to be done and don’t ever try to upsell me on anything unnecessary. My car is always done in a timely manner. We bring all our cars here
They are great! They fixed the issue most concerning to me at the time and didn’t pressure any up sells or other repairs (which I was nervous to discuss).
I appreciate their hospitality, patience, and honesty.
I will always come here for my service/ checkups/ repairs.
We got a flat tire while traveling through from out of town. 4th of July weekend nobody was open including this place but they were here, and they helped us anyway and changed the tire for us. EXCELLENT service, very kind people.
I will always take my car here. The service is fast, and it is always a pleasant experience. I had an experience previously that demonstrated how honest they are as a business as well. I trust them with my vehicle and highly recommend their services.
I’ve been going to All Pro for a few years, and I feel ever since James left the business has gone down hill. I feel when things were ran more thoroughly and he cared about the customer. Now I feel they see me as a dollar sign. came in a month and a half ago to get a routine oil change. Of course they check for other things, and told me I need new rear brake pads and back tires. I went elsewhere for the back tires because it was too expensive through them. Came in to have rear brake pads placed and an alignment because I have all new tires. Now when I drive it my car shakes when accelerating and there’s a grinding sound when I drive. I felt all this would have been addressed when I was there. I’ve never had this many issues with my vehicle until I got my oil change.
The customer service was very good and those guys were very kind to me. My issue is that I brought my car into the shop to get serviced because there’s a consistent squeak every time I hit the brakes and every time I hit the gas pedal. I got a call saying the guys had taken the car for a drive and didn’t hear either of the squeaks I called about & there was nothing they can do. I picked up my car & as I was leaving the shop I accelerated, heard the squeak, hit the break, heard the squeak. Frustrating on my end because I paid for no resolution.
All Pro has again been there for our family and all of our car needs. Patrick pays attention to details and suggested fixes that we hadn’t even considered. He is quick to notice if it looks like the air pressure in my tires is low even with the car that I didn’t bring in for service. He even polished my son’s headlights since they were just really dull and didn’t charge anything for that extra added service. The Nigon family has owned the All Pros for over 30 years and have always gone above and beyond for those they serve. Grateful to know them and I value their honesty and integrity.
I went in for an oil change. They checked my oil and brakes, charged my ac. Dylan and his team at the Meredith location did a great job getting me in and out in a timely manner. The staff is professional and awesome to communicate with. Very satisfied customer.
Haven’t been happy with All Pro since James left! This last oil change left my truck door & steering wheel all grimy & oily. My fluids did not get topped off either specially windshield washer. Also was told during the oil change that my back brakes needed to be replaced… not the case at all! It saddens me after being a customer for several years to have to find a new place but that’s the plan as we will not be back to All Pro
I had an Audi Q5 with a cooling/thermostat issue. Replaced water pump and thermostat. Issue still remained. Turned out to be a faulty sensor. The shop replaced sensor free of charge and stood behind their work. The second trip was an all-day endeavor. Ran numerous diagnostic checks and ran the vehicle for several hours to verify the issue was corrected.
Very satisfied with the work and staff. Friendly, accommodating, knowledgeable, & professional. Would recommend, especially for European imports if looking for an option aside from Dealer network.
Both Dillon and Eddie were incredibly respectful and went above and beyond giving me a ride to and from work. The car feels great on it's new tires and is running so much better. I will be in again!
Had the standard lube, oil & filter change. I waited while my vehicle was serviced. The work was completed in a very timely manner. Personable staff. Mechanic needs to wipe off the excess oil after completing the oil change. I had a sizeable oil spill on my garage floor the day after the servicing; I don't appreciate that. It appears that everything is sealed appropriately as I haven't had any additional oil spillage for the last few days. I suggest you go the extra mile to wipe off the excess oil so the spillage doesn't occur. I don't like it on my clean garage floor.
Completely professional. Truly honest and genuine. Stayed in contact before doing anything, great communication and my car is running great!!! 10 out of 10 will go again. Best of all, did not make me feel “less than” for not knowing anything about what was wrong! Thank you Patrick
I have historically taken our vehicles to their respective dealership for servicing. However, the dealerships continue to gouge the average consumer for their services. So I decided to give a local company (All Pro Service in Urbandale) a try. I just had an oil change tire rotation, but their prices were reasonable, and Patrick. The service manager was great to work with. We will take all of our cars there from now on.
I have taken my truck in twice because I had a good first experience. Second time not so much. I understand having to order parts which can take more time. Had a couple things done including an alignment. Well now my steering wheel is not straight with the tires. I tried contacting them to straighten it out only to get ignored and sent an automated message to leave a review so here I am leaving a review. I was quoted a price for said alignment only to get charged double. My steering wheel was also left very dirty and left my hands covered in filth. I hope I can get this issued resolved with these guys sooner rather than later.
We've had fantastic experiences at all pro. Saved us $2500 the first time we went there when the dealership was saying we needed a new head gasket. All pro found the actual source of oil leak. Been back a few times for oil changes and been pleased with the work done on both vehicles, scheduling, and communication.
Everyone at All Pro is incredibly helpful! James was able to schedule an appointment for the same day when my check engine light came on. He followed up after to make sure I had both the quick fix and the long term fix for my car.
I was suggested this shop by my sister. After a window malfunction, I took my car in for a repair and oil change. I was beyond impressed! As a woman who is not super familiar with cars, I'm always worried that someone might take advantage of me. At All Pro, they took time to answer my questions and never made me feel stupid for asking them. The work was done when they said it would be. James at the desk was great. I have every intention of taking my car back!
I would highly recommend this business! They were able to fit me in for a pre-purchase inspection and James was wonderful to work with. The mechanics did a great job and even took the time to ride along while I test drove the car. I really appreciate all of their help and feel very confident in my purchase thanks to them. Definitely worth it!
We had a new (to us) car that broke down on us on New Year’s Eve. I had never been to this location before but our car was towed there and I’m so thankful it was. The staff here is the best staff I have ever met at a car repair shop. Jim helped us throughout the whole process, from figuring out the transmission was shot to working with us to get it towed. They did an excellent job of keeping us up to date on what they were doing. It was a great experience overall! Highly recommend!!
First off - these guys are awesome. We sent the car in before shipping it off to our daughter to have them check it over. They got the oil changed and new tires put on the next day. Great Job.
Also, there was a good size dent in the bumper that they took out at no charge, just because they could. How awesome is that?!?
James is a pleasure to work with, always cheerful, he's a keeper. Thanks All Pro!
James is the manager, and he delivers such amazing customer service! He kept me informed through the whole process of fixing my car’s brakes. He explained all of the problems they were finding and what I could expect for cost ranges. The pricing was great, and my car is much safer because of it. They got my car in and out in about a day. I would recommend this place to anyone who needs any type of car repairs!
Website
