Higgins Plaza Service in
Urbandale (IA)

I brought my car in to get looked at, they were extremely friendly, very knowledgeable, honest and explained things in a way that I could understand. What is believed to be wrong with my car is something that they don't work on and was upfront and honest about it rather than having me get things done that wouldn't help and even referred a business that could that I am hopeful about. I will definitely be back if I need anything else done in the future.

Higgins has been my go to for quite a while as long as I've been in Des Moines! I was recommended by family and friends alike and have never left feeling cheated or disappointed! They are helpful as they are friendly and professional! If you have any auto related concerns, you can rest assured find help at Higgins!

I have always been very happy with the service I have gotten on my Jeep they've always been honest and fair they work with me I appreciate them so very much from Todd to the young girl that's at the desk Stephanie to Billy to all the gentlemen that work for Higgins they are all great I wouldn't take my Jeep anywhere else and thank you guys for the wonderful service you can put on my Jeep and the wonderful caring you take care of your customers have a great day Higgins is the finest

I appreciate all the effort that you guys do for my car. Every member of the staff is respectful and always has a smile when helping customers!

Excellent work, fair prices. They stuck to their initial quote on a blower replacement that I did not want to tackle (I am also a mechanic - too old to be crawling under dash and console) They gave options for the parts to meet my requests. Absolutely will use them again!

Stopped in with wiper blade trouble, not good in snow melt day. They fixed it quickly and I was in my way. Competent and personable. Highly recommend

My ask when I began coming to Higgins for my car maintenance was that they treat my car as though it was their own. They do that. The service is exceptional and the pricing for services is very reasonable.

Higgins was able to work my car in right away when I had a flat tire and needed four new tires. They made the best recommendation for my specific car. They provided efficient and kind service. They were a life safer, so I was able to make it to work.

I had no heat, it was blowing cold air only. They fixed it within a day and it works great! Great communication and very prompt service. I have a Jeep Wrangler and many shops do not service these vehicles. This station did not turn me away and knew what the issue was and how to resolve it.

I had a tire leaking and it they took it off and patched it. Sadly a lost art these days. Everyone is always trying to sell you something. Like a set of 4 new tires, when a patch on one would do fine. What a joy to seem some an honest business. Keep up the good work!

Higgins did a great job on my friends car. The price was.fair. I definitely recommend Higgins.

10 10/10 I DEFINITELY RECOMMEND! Ok Ladies! Everytime I need a vehicle serviced fixed or have questions, Higgins is on point! Reasonable pricing to recommendations of REAL SERVICE NEEDED for your vehicle. NO SMOKE OR BLOATED EXAGGERATED PRICING! You know how mechanics do us!(side eye) well not here. Higgins is transparent and no taking advantage of who you are. TRUST ME. YOU WILL BE TAKEN CARE OF AND SATISFIED! TOP TIER! GIVE ‘EM a try. You won’t regret it! Trust! Higgins I APPRECIATE YALL!

⭐️⭐️⭐️⭐️⭐️ Nick and the Higgins Plaza service team are the absolute best when it comes to taking care of my vehicles. I never feel taken advantage of, and I know they’ll never try to sell me something I don’t need. They run thorough diagnostics from start to finish and always explain what’s going on in a way that’s easy to understand. What I appreciate most is that they start with the least expensive option to resolve a problem before suggesting anything bigger — and it works! Their honesty, integrity, and skill keep me coming back, and I trust them completely with my vehicles.

I can’t say enough good things about the service I’ve received from Tars at Higgins! Every time I bring my vehicle in, I know it’s in good hands. Tars is knowledgeable, honest, and always goes above and beyond to make sure everything is running smoothly. Whether it's routine maintenance or unexpected repairs, he explains everything clearly and makes sure the work is done right the first time. It’s rare to find someone who takes such pride in their work and truly cares about their customers. I highly recommend this shop to anyone looking for reliable, high-quality service. Thanks again for keeping my car in top shape!

Higgins Plaza Service has always been great to our family. They always get us in and on the road in a timely manner and at a fair price. We wouldn't go anywhere else!

We found Higgins a few years ago and will never go anywhere else. We have two aging vehicles and they know how to take care of them. When other shops see an oil leak they start replacing whatever they see first but Higgins took the time to clean the engine, place dyes, and track the leaks to the true source. Nick and the team are AMAZING!!

Came into Higgins plaza because a different mechanic (LOF) messed up my tire rotation causing me to lose a hub cap. HIGGINS PLAZA IS THE PLACE TO GO IF YOU WANT YOUR CAR FIXED. They got me in and out so fast and were honest and trustworthy. Stephanie was so incredibly kind and got me help right away and Billy fixed all of the issues with my car literally within minutes. Will be going back for anything in the future!

Higgins is the best car maintenance around. They work hard to fix any issues quickly and check on us afterwards. I recommend them to all my friends.

New to Urbandale, was looking for a honest reputable shop. Could not be more pleased with our first experience. Needed some basic maintenance and a couple concerns addressed. Absolutely no run around, straight to the point estimate, nothing more than we needed and same day repair. This will definitely be our place vehicle service in Urbandale/Des Moines.

I would NOT recommend going to this place to get your car fixed. I was a first time customer and I will never go back. I got my rear view mirror replaced in my car that was a super simple fix turned out and only took about 15-20 minutes to get done. I was originally quoted from what the “book” said it would take to do which was more extensive. I was also told during the phone conversation that if it didn’t take as long it wouldn’t be as expensive. Come to find out they still wanted to charge $226 for this when the part was $58. I pitched a fit about it and the guy at the desk went to go talk to someone in the shop and they did knock it down to a more reasonable amount but the audacity to change up stories about what you charge on labor is a terrible business idea. Then comparing my repair to a brake replacement job on labor. I will advise anyone who asks me in the future to not go there. Get your stories straight and do HONEST business. How hard is that? Unbelievable you want to charge a customer for a full hour of labor that took 15-20 minutes tops.

It's a fantastic mechanic shop to have in Urbandale. They have fair prices and are easy to work with. I was able to drop my car off without an appt and have it repaired faster than I was quoted. The people behind the counter are pretty cool, too.

Best mechanics around. As a family with a bunch of cars we only trust Nick, Todd and their crew to work on ours and have for years. Not only are they knowledgeable, but they are trustworthy.

If you need a mechanic, aren't sure what needs repaired and want to be able to truly trust in what you are being told about your vehicle- always always go to Higgins. We NEVER go anywhere but HIGGINS. We learned about other mechanic shops the hard way... HIGGINS diagnosis the problem, tells us before repairing it, explains the cost of parts and labor (we are given choices on parts to reduce the cost), they tell us exactly when they will get it done, and as the mechanic goes through the process- he communicates with us. Nothing is an unexpected surprise, and no additional costs are added without us knowing or agreeing. Higgins is trustworthy, dependable, knowledgeable and provides excellent service every time. We are so grateful for Higgins and the great service they give!

From routine maintenance to major repairs, they have done it all for me. Recently had tires put on, and they were better priced than the big box store. Will not go anywhere else. We love Higgins

I grew up in small town, spoiled in many ways for future customer service interactions by the personal relationships that come from knowing your mechanic personally. After settling in Des Moines I expected that I would be just another customer for my car servicer, and that was true for many years, until I became a customer at Higgins. I was looking for a new mechanic, as a new job meant my old mechanic was no longer conveniently located for services and my coworker recommended Higgins. I started off slow with oil changes, air filters, tire rotations, a chance to test the waters on their customer service and pricing. It's been 7 years now, and they recently helped us with purchasing a new-to-us minivan. We spotted a used one online and they squeezed us in to give it a thorough inspection before we put in an offer. We're one year in on the new van and it runs great. Higgins has given us great work every single time at a great price. They always work hard to make space for us in an emergency, which have thankfully been few. When we got rear ended they helped connect us with a trustworthy body shop, when the radio went out in our 2004 sedan they recommended a sound shop. Our relationship with the team at Higgins makes me feel like I'm still in my town of 800 people and my mechanic is an old family friend. If you have a Honda, Tars is the tech to ask for by the way! His knowledge and care for our three Hondas has been amazing. I really believe he knows our cars inside and out!

Higgins Plaza is my number 1 spot for all my automotive needs. They are friendly, professional, and honest. If they stumble across an issue they can't fix, they provide great guidance on who to speak with. I've always felt taken care of and respected as an individual customer rather than just another person with a car problem. I highly recommend Higgins Plaza for all your automotive concerns. They've been taking car of our 5 vehicles for over 15 years, and I've never had any complaints or concerns about their work.

I've been taking my vehicles to Higgins for 21 years now. From my first car to now my business fleet. The old owners and new, always treat me great. Kind, honest, affordable and fast. Couldn't ask for better customer service or work. Life long customer here. Thanks!