You are the best! 10 minutes to help/show me how to change the battery in my key fob AND how to bypass the push button start if needed. $14.00 vs $35.00 at the dealership. Open till 10 pm too. Thank you!
The O'Reilly auto on north Baldwin in Marion Indiana is staffed with employees with a professional attitude and offer friendly and reliable customer service.
They were very kind as I waited inside their store for a ride with my son. My car had broken down in their parking lot. One employee helped me identify the problem with my car and another brought chairs for my son and I to sit in while we waited for a ride.
One of the managers went above and beyond to help me pick out the accurate product and helped me check oil in my car. Always greeted when entering store.
The store manager and several of his employees played a racist joke on me the other day when I was trying to get help for my truck. The manager told me to come back the next day but when I arrived he went to hollering and screaming at me and told me to "get out" of the store. This kind of behavior should never be allowed or condone by any O'Reilly Auto Parts Stores. ? ?
The employee that helped my daughter find the right headlight for her car was helpful and polite. He was so kind to insert the new headlight for her in the cold.
Well I ended up only Pricing a Part, I would have purchased it, however I could get it in 2 Days for 100.00$ ordering it On Line! One of my local Stores in the Past has been very helpful with information! The Employees have been pretty knowledgeable I've noticed! Hey I'll be back on a Maintenance Issue soon!
The manager and assistant manager are awesome!!! The staff that works here are great and helpful and educated in automotive mechanics. If they do not know something they will try and figure it out. I prefer this location over the other 2 in the county.
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