What clients say about Losures Towing and Recovery Corp. in New Marion (IN)
I was stuck in the grass next to the shoulder on the Interstate. It was Sunday evening. They came, pulled me about 5 feet. I had to go to the next exit because it was after hours and they insisted on cash only, $100! I thought that was an excessive amount and very inconvenient. I definitely know they helped me out and am very grateful! But I felt slightly over-charged. Just my opinion—the man was very nice and helpful. I’m pretty sure he doesn’t set their prices.
Literally highway robbery. Had the car towed morning of 12/31. Bill was $175 and I signed it. By 1/2, they demanded $400 for storage. They didn't even open on 1/1. They wanted the car and was trying to stop me from take it out. Think twice before dealing with them.
Broke down in Marion 2 hours away from home, they were nearby and the cheapest around, driver took my truck and me and a passenger all the way back home and was great.
This company towed my truck and left the driver stranded at 11 PM in the middle of nowhere during a snowstorm, endangering his life. I want you to know that I'm going to sue you because the most important thing is to preserve human life, and if something serious happens to the driver or he suffers hypothermia, you will be responsible for this.
My transmission blew out on my way home from work , granted i was in the general area they are located they had me taken care of and home in less then 30 min. Soon I will be needing to transport the vehicle to a repair facility and I can only hope this review still reflects their outstanding service.
I called Losures to tow my car home from about 32 miles away. The driver LOST THE KEYS TO MY CAR. Let me repeat that LOSURE'S TRUCK DRIVER LOST THE KEYS TO MY CAR!!! They still charged me $250 for the tow! Refused to replace my keys, refused to even give a crap. I now have to pay the dealership for a new ignition and keys. I'm hiring a lawyer and I'm letting every single person I can know what kind of company this is. DO NOT LET THIS COMPANY TOW YOUR VEHICLE
I had to use them today. They responded quick to move me out the way. I was blocking the entrance to the Love's truck stop. The driver that responded was friendly and went above and beyond for me to get the lines u frozen and I was back on the road.
Thanks
Paul
Swift Transportation
Charlie was very polite, knowledgeable and fast to the location, definitely recommended!! Just the speed, he arrived within 30 mins of the call, maybe sooner. Just the little things made my mother's horrible evening of hitting a deer a tad better, thanks!
Talk about savin the day! I was heading up I69 and must have caught a nail. Before I knew it is was on the rim at 65 mph. I made it to the rest stop and made that call. Dispatch was so helpful, and the technician was super fast. Worth every penny, I was back on the road really quick. Thanks!
I would highly recommend this company. My brakes quit working at a store parking lot and I called to check pricing for towing. They answered quickly and the price was less than expected. Charlie our driver was efficient, easy going and a really nice guy. We didn't have wait long for him to get there, maybe 15 min if that. Thank you so much for your help today! I will be calling them again if needed.
I can’t recommend them enough! We had a trailer tire blow late at night on the highway and they came right away and helped us out. They even fixed the trailer hub that was damaged. Great customer service!
Our truck broke down on the interstate and our call was to Losure’s Towing. If you ever need help in the Marion, In area, this is your company. They treat you like you are family. They took great care of us. All our thanks to Tim and Curtis. God bless.
Truly the absolute best! My car completely broke down in the middle of the road late at night and they came within minutes. First tow truck couldn’t lift it so they brought out a second shortly after. Fast. Very reliable. Great service.
After my vehicle suddenly shut down while driving, I called one tow company who started it would be about 2 hours before they could get to me and were very rude in stating that my vehicle would have to be towed. I called Losures to see how long they would be. I was given an ETA of 20 minutes. They were there in less time. The driver jumped my vehicle double checked that nothing else was wrong and had me back on the road in 30 minutes. (4 days later I am still waiting for the other place to tell me they are on thier way)
This is the absolute worst company I have ever dealt with I wish I could give it 0 stars. For starters on two occasions I called well ahead of time to be sure they were open late because they say they are OPEN 24 hrs I got to talk to a female who indeed assured me I could get my vehicle. It had been in there a week so I called when I arrived which was late at night due to bus services and was told no I can't have it come back Tuesday. Excuse me? So after calming down I called back to verify how it's gonna cost me total to get it out come Tuesday and the guy on the phone says and I quote" Jesus Christ every time you call me it's 35 I'm adding on" then hung up on me. They are extortionists
I was scheduled to get new tires last week. Yeah I had one more day of work down in Muncie Indiana. Tire let go on I 69 and I couldn’t get it to come off. Plus I could not get my spare off. After calling them for service, they arrived in a timely manner, took care of my problem. Cannot ask for a better people. I’m very critical on customer service being it, that I own my own business and I give them five stars all the way.
Great experience with Losures - driver was quick on scene, polite, and they have me a ride to the rental car place after taking a moment checking my truck into the shop.
Had a breakdown occurance on my way to work. While it would have made sense for my insurance to contract these folks for my tow they did not and I was aware of no issue from the property owner. Having left my vehicle there for several hours until around 9am I felt confident that my vehicle would be safe. I've also called these folks several times over the years. They're professional and courteous. Highly recommended.
Was locked out of my tractor. Showed up in 15 minutes and unlocked my truck in less than 5 minutes. Quick response, amazing service, and very reasonable price.
Very polite and convenient. They were available thru the holiday breaks when other tow companies were either closed or too busy. I called, they picked up my truck, and delivered it to me 45 mins away at a awesome price!
These guys are absolute business all stars. We had a blow out tire on the interstate 45 miles from home at 1 A.M. on a holiday weekend. Every "24 hour" Indy towing company either didn't pick up, said they'd get us in the morning, or said they couldn't bother to take us home. The woman who answered the phone was incredibly polite and understanding, they were there to assist us in less than an hour, and the driver Luke was outstandingly professional, driving us over an hour home for a fair rate no less! In a world of larger businesses and AAA, it's really telling in moments like this to see who will be there for you. We would have been stranded well into the afternoon of the next day, but when it came down to it, these people were ultimately the ones who answered the call.
Great response time! Best pricing very fair considering current fuel prices. Most importantly the man takes pride in his business and took extremely good care of my vehicle when loading and unloading from flatbed!
Being in customer service and sales, the type of customer service Losure’s provides is the best. They worked around my schedule when I had to change time frames 3 different times because I had work obligations. I’m trying to find the name of my tow driver because he was awesome and did above and beyond for me. Obviously I never hope to be in this situation again, but I know who I’ll be calling if so. Thank you guys!
So we called at 6:45 ish in the evening trying to help a stranded motorist that needed a tire changed at our church. We were able to get them going thanks to Losures. Not only did tim change the tire he also checked to make sure it wasn't leaking so that the motorist wouldn't have a problem later on. I highly recommend them!
Horrible one & only! Was in a accident May12th, 2021 and it wasn't even barely 45 days into it's storage and the owner sent my vehicle to the recycling facility! The insurance company couldn't even get pictures for their own assessment of the damage from the wreck! I was never contacted by the owner of this establishment. Not at all, had no clue where it was until about for days of searching over the phone and back and forth with other establishments, did I find it was written off weeks before. Very unprofessional and feel very violated by this business!
Mitch was incredibly helpful to my girlfriend. She had a blowout on 69 in a construction zone at midnight. He was there in under 15 minutes, got her car on the flatbed, and got off the expressway quickly and safely.
He changed her tire out at beat by truck stop, aired it up, and checked the other 3. All of this took place in under an hour. The price was very fair as well.
The right guys to call if you need them.
Website
