What clients say about Royal Oak Recycling in New Albany (IN)
I will give them two stars and that’s because the shipping clerk she was cool and probably the only person who wasn’t a weirdo up there. The place is tight but not that tight, might be there 2 hours as long as there drivers don’t decide to park there truck and trailer in the middle and block everyone in. But the guy in charge is a complete weirdo Timothy Mays called to tell on me that I was being rude hole time walked past me we spoke while I was in a good mood then said I almost flipped my truck so he didn’t want me back on the premises? I don’t think this dumb guy understood I’m the boss and the driver so he told on me too me which I responded I’ll have a talk with him in a professional manner. When I got blocked in a month before this and thought I was talking to another owner op like myself turned out to be a company driver he went back and told Samantha Mays what I was saying like a gossiping woman, which made Miss Mays try to say something to me which didn’t go well cause I’m a man and ain’t no wanna be man gonna talk side ways to me about some girly gossip. So I think that’s why he went all tampon with the lies and got me where I can’t get any loads. She was just intimidated. All parties are innocent until proven guilty lol. Be careful for the Mays.
Arrived for pickup at 2 PM around 7 trucks were ahead of me. They finally loaded me at 9:30 PM. Not planning to come back here again. Missed my delivery appointment because of the delay, so we’ll see what that will cost me. And now I have to drive overnight…
The staff was nice, but the forklift drivers come into your trailer at full speed. Make sure you inspect your trailer before leaving.
I’m discovered the damage on the second day, but I can’t prove anything because they loaded at night and unloaded at night.
Nothing good about this facility. First, they don't let you to wait for your dock at the facility, second, tight docks, third, forklift operator is racing inside of MY TRAILER, fourth, i was waiting 3 hours to give me a dock and two more to get loaded (5 hours total). I gave them 2 stars just beacuse i've seen worse
Well they need to explain that it’s only a paper recycling center! Some people drive from the next co over just to find out that it’s paper only! Maybe this will help out a lil bit! Get it together people!!
Not sure what's the fuss all about. Been quick & easy in and out for me. Even load me day early. Everything is nice and clean. Need more shippers like this.
This is a very clean facility and the bales are nice and dry. The set up area for backing into a dock could be better. But if you plan your approach. It can be done with no problem
And tho you cannot "axle out" the weight distribution is good which is great as there are no cat scales close by.
I had a problem with them damaging my trlr floor on my last load there. But... once they were made aware, sent pictures, and a repair estimate they stepped to the plate in grand fashion and provided restitution for the replacement and repair of my trlr floor.
In this, they are "rare indeed"!!
I thank Mr. Booker, and the company so very much for the way they handled everything.
Elton Clark
Jaye Transport
Clarksville, Tn
The guy that runs the outside area he’s a fork lift driver and he is absolutely a joke He literally told me I was over the line and I had to straighten up I did so he then came back out telling me I still need to move over some more I then asked him to do it cause I wasn’t Moving anymore out of my 5years experience in driving I’ve never in my life encounter this problem Too whom ever it concerns He needs to be fired ASAP!!!!!!
Tight place but the guy there told me the best way to get into the first dock when he was putting out the signs. He was fast unloading and swept out my trailer.
Though the facility is new with plenty of room to maneuver, I give the experience here one star solely due to the power tripping shipping clerk/forklift driver. He tells drivers that they need to be straight in the dock which is obvious but even if you are as straight as can be he feels the need to come out and bark that you need to move over. I literally pulled forward and backed straight back not altering my position at all. He also proceeds to show me the dock beside me saying that we need to drop a trailer here indicating that I'm so crooked that it can't be done. I hope the picture comes through and everyone can see exactly how much room and how straight I was. The place may be nice but this guy is a joke.
1815 Troy St, New Albany, INRecycling center
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