What clients say about Wheeler's Towing & Recovery in New Albany (IN)
I was involved in a car wreck, they moved my car off the street. The Old man was rude and unprofessional when I called about the lot location. When I went to clean my car out my charger, AUX cord, change(money) and random objects were missing(stolen). I was told that is how they received it from the Clarksville PD. Don’t waste your time or energy with this company.
Rude and unprofessional don't bother calling and asking for something important out of your car like life saving medicine he'll just tell you he's in bed and its your problem. Worst towing company ever please go somewhere else if you have the choice
Wheeler’s towed my daughter’s car after an accident. They were friendly and accommodating when we needed to clear the car out, he even had tools that we needed for the license plate.
This is a one man show lot is never open and he seems to be deliberately unavailable so he can add another days payment to bill....we didn't get a choice either fire dept automatically called them so I suspect may have a kick back going on. Maybe we need to call county to investigate or sue.
Not very detailed on the phone whatsoever had to get my husband's truck do to a misunderstanding upon calling them to see what it was going to cost never once did they did they mention cash only they close at 4 or 5 during the week and noon on Saturdays granted those are business hours but granted that's when people are working they can deal with their cars and issues after work the gentleman on the phone never once told me an exact cost the gentleman on the phone didn't even know that my vehicle was registered correctly and tagged correctly and never went to go try to find out until I got there I live almost an hour away it was a very frustrating process
Very unprofessional was rude from hello never went to pick the car up, called back the next day with concerns because it’s been 24 hours basically I was told just go somewhere because I supposedly missed the drivers call that I have no record of ..I wouldn’t recommend them if my life depended on it.
They brought my car back to me after it was wrongly towed from Radisson..,...still had to pay for it but no hassle an brought it strait back ....very nice service
Don't use this place!! I had a wreck and my car was taken to there yard where they ran over some steel cables and messed up the front corner of my car. To which they didn't say anything thing to me about they told this to my friend when I went inside to pay to pick up my car. Also not 100% sure but when I had my wreck I had a full tank of gas and when I picked up my car it was almost empty just saying.
Tried to call at 12:10 in the morning for an emergency tow and dude sounded half drunk/asleep and said he cant come out until the morning. Even though it says 24 hours
1815 Troy St, New Albany, INRecycling center
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